3-5 Graumanngasse, 15. Rudolfsheim-Fünfhaus, 1150 Vienna, Austria
#150 of 382 hotels in Vienna
Guests' ChoiceBased on 2240 hotel reviews
8.5Cleanliness
8.9
Comfort
8.8
Location
8.4
Facilities
8.5
Staff
8.8
Value for money
8.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 24 May 2024
Matúš
SlovakiaClean and well equipped room, friendly receptions
Stayed in May 2024
Reviewed: 23 May 2024
Geraldine
United KingdomI hated the bed, I booked a double bed but was offered 2 single beds and we had to join it together but it wasn't comfortable for us
The breakfast 😋
Stayed in May 2024
Reviewed: 23 May 2024
Ionut
Cyprus😙
Will really enjoy and very near the metro and tram stop
Stayed in May 2024
Reviewed: 22 May 2024
Jaroslav
LithuaniaShower didn't have doors, that made whole bathroom wet
It's clean an comfortable apartment close to the center
Stayed in May 2024
Reviewed: 21 May 2024
Levente
Hungary-
Very clean and modern Hotel. Location was good we walked in to the city centre was not necessary to use public transportation. We could also charge our electric car.
Stayed in May 2024
Reviewed: 20 May 2024
Dimovski
North Macedoniai don't like dogs... everything was fine until i saw some dogs in the hotel
Stayed in April 2024
Reviewed: 20 May 2024
Karen
AustriaThe breakfast looked amazing, but for us was quite expensive! But for other can worth it
Really clean, comfortable beds, friendly staff!
Stayed in May 2024
Reviewed: 20 May 2024
Petra
CroatiaEverything was as it was seen in the pictures. The location of the hotel was super close to the public transport, staff was friendly and helpful with everything we needed and our room was really clean.
Stayed in May 2024
Reviewed: 18 May 2024
David
CroatiaUnderstandably, eco-friendly buildings are important and great in today's world; however - if the weather is not as it should be, you might feel a bit "lost". We stayed there in May. The days were warm and cosy (upper 20s °C | 80s F), and it was great to explore the city. However, coming back in the evening and turning the AC on only to blast hot air into the already warm room annoys me. Opening the window to get some cooler night air might get you lucky and have a room where the train runs past the window every 15 minutes or so—and over the weekend, they run all night.
The location is fantastic if you know your way around Vienna a bit and utilise public transport. You are easily connected to buses, subways and trams, as well as night bus stations. Overall, the hotel is extremely clean, has friendly staff, and, by the looks of it, also offers a great breakfast. Coming here for work or even to explore Vienna at leisure, it's a great stay, but it certainly helps to know your way around Vienna a bit to make the most of it; to be fair, the excellent staff might give you all the recommendations as well, and with a 24/7 reception, you never feel lost.
Stayed in May 2024
Reviewed: 17 May 2024
Dilip
IndiaI fully liked the hotel
The Rooms are very well maintained. It has all the required facilities, such a TV, Coffee maker writing table and chair set etc. The staffs are nice. They allowed me check in well before
Stayed in May 2024
Reviewed: 17 May 2024
Julie
United KingdomThe wifi was a bit too spotty for remote work
Great stay
Stayed in April 2024
Reviewed: 16 May 2024
Jan
Chilethe air conditioner in our rooms didn’t work, opening windows was not an option (is very noisy near the hotel), the shower didnt have a full door so everytime you shower, the place gets all wet, the door for the wc and for the shower is the same so you can just close one of them at the time. The parking costs 30 eur per day (wtf)
regular hotel, not the best for the money.
Stayed in May 2024
Reviewed: 15 May 2024
Fatima
NigeriaThere is no intercom so you have to go to the reception for any enquiry or request.
Very comfortable room and the hotel is close to a metro station.
Stayed in May 2024
Reviewed: 14 May 2024
Tsvetelina
BulgariaEverything was great! Service, room, location! Excellent!
Stayed in May 2024
Reviewed: 13 May 2024
Anshul
Spainintroduce breakfast live counter and reduce room prices
Breakfast was fixed options so was kind of surprised as they dint had any live counter.
Stayed in May 2024
Reviewed: 12 May 2024
Kerry
United KingdomStrange one sliding door that covered loo and shower room. Not necessary and lacked some privacy. Tv off set on wall due to width of room.
Modern, clean , helpful staff, good location close to trains and trams
Stayed in May 2024
Reviewed: 10 May 2024
Rosita
United KingdomBreakfast was great.
Stayed in May 2024
Reviewed: 10 May 2024
Carmen
RomaniaI don't think breakfast is worthy, It was a little expensive for what it offered. Also one little fridge in the room would have been great for drinks.
Nice room and very nice staff, we really enjoyed our stay there. The bathroom door was really strange :) but we didn't mind XD. Bonus points because it was really close to the metro station.
Stayed in March 2024
Reviewed: 10 May 2024
Metanet
AzerbaijanWc and bathroom door together not good
Cleaning
Stayed in May 2024
Reviewed: 8 May 2024
Mina
SerbiaEverything!
Stayed in March 2024
Reviewed: 8 May 2024
Mehdinaderi
GreeceThe hotel is in a good place, close to the bus stop and the metro station, not too far from the city center. It was very clean and well-structured. It is really worth booking it at a reasonable price.
Stayed in May 2024
Reviewed: 7 May 2024
Alkida
AlbaniaThe dor of the toilet was strange and uncomfortable
Stayed in May 2024
Reviewed: 7 May 2024
Edward
IrelandBreakfast is v busy
Modern Clean and in a good location Good value.
Stayed in May 2024
Reviewed: 6 May 2024
Bakos
Romaniabathroom/shower doors are very awkward and lacks privacy. TV was not in front of the bed, i was positioned very to the right of it
very friendly staff, nice location, price to quality ratio very good
Stayed in May 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content