5 Donaupromenade, Kaplanhof, 4020 Linz, Austria
#53 of 69 Holiday rentals in Linz
Guests' ChoiceBased on 9 apartment reviews
7.7Cleanliness
7.8
Comfort
7.9
Location
7.7
Facilities
7.9
Staff
7.8
Value for money
7.7
Free WiFi
10.0
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Showing 1 – 9
Reviewed: 22 October 2023
Rusu
RomaniaCheck in - we had to meet the owner at 18.00, no self check-in possible. Also, the lack of curtains and any kind of decoration did not make the place seem warm or familiar.
Spacious appartment, new, very quiet area
Stayed in October 2023
Reviewed: 5 January 2024
Cristina
RomaniaWe arrive in time at 16h o'clock but we wait almost 2 hours to receive the key. We waited in the car, and we spoke a little by phone, and the rest of the discussions were by message. The only god think was that they give us free parking. After waiting so long, after no were apear a girl with her daughter and with no explanation she show the parking place and come with us in the apartment. She gave us a little info (first of all, she said if we speak German, she doesn't know other languages). After this bad stard, the apartment was: - not so clean - the sleeping place was horrible, 2 very used mattress I don't recommend this place at all.
Good parking place.
Stayed in December 2023
Reviewed: 26 April 2023
Vesna
CroatiaGreat location and fully equipped apartment.
Stayed in April 2023
Reviewed: 19 January 2023
Dumitru
Spainwonderfull place
Stayed in January 2023
Reviewed: 21 December 2022
Ervural
TurkeyThe owner is really a corrupt person who uses the accommoation to extract money from potential customers on booking.com. The reason he only allows non refundable booking is to get his money beforehand and force unsuspecting guests to stay in the accommodation with unacceptable conditions. The accommadation is in very POOR condition with no functional heating and with a bad smell of humidity. The property owner neither cancelled our booking nor gave the keys again so we had to spend the night in our hired car by the road. I repeatedly called the booking.com during a 3-day reservation, however, he never replied positively to my demand for a refund and giving the keys. The owner is shady and dishonest person who should never be in the hospitality management business. He lied first by accepting a refund inside the flat to prevent us from taking photos of the place. Once he got us out of the house with his fall promise of refund he rejected the cancellation and have not returned the accomodation fee(250 plus Euros). He simply locked us out using tricks and took our money.
Nothing was positive. The person responsible for giving the keys was in Turkey and sent a friend of hers who had no idea how to heat the cold house with windows open in November. We were expected to spend 3 nights in such horrible conditions. Besides, the accommodation had terrible mouldy smell inside. When we said we did not want to stay at the place, the owner accepted a cancellation but only to get us out of the house so that we could not take any photos. When we were out of the house our demand for cancellation with refund was rejected. The deceitful owner of Indian background simple stole our 250 plus Euros.
Stayed in November 2022
Reviewed: 7 April 2023
Mario
There are no comments available for this review
Stayed in April 2023
Reviewed: 17 July 2022
Daniel
ThailandThere are no comments available for this review
Stayed in July 2022
Reviewed: 26 March 2024
Amalia
RomaniaThere are no comments available for this review
Stayed in March 2024
Showing 1 – 9
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