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Reviews of MAXX by Steigenberger Vienna 4 stars

Margaretengürtel 142, 05. Margareten, 1050 Vienna, Austria

#179 of 379 hotels in Vienna

Guests' Choice

Review score

Based on 1080 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    8.5

  • Facilities

    8.7

  • Staff

    8.8

  • Value for money

    8.5

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Noise of the klima

    Size and facilities of the room excellent

    Stayed in March 2024

  • Reviewed: 6 May 2024

    7.0
    Okay hotel for business and short trips. But that's literally it.
    • Business trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Small and expensive garage (25 eur per day). Really weird elevator route from parking area to the room and it takes ages to get the elevator ride in first place. Dirty room and leaky shower. On contrary to cleaning staff and breakfast staff, reception staff was rather rude and lacked proper hospitality experinces including proficiency of German and English.

    Great breakfast.

    Stayed in February 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Stuff is not friendly!

    Hotel is good. Very clean, the room is comfortable.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Great room and facilities. Was a short safe walk from public transportation for 2 females traveling alone. The staff printed out tickets for us that we needed for train routes

    Stayed in May 2024

  • Reviewed: 2 May 2024

    7.0
    A good value with a room for improvement
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 5 nights

    The room windows couldn't be opened, and the air conditioning was not effective. Since we're "cold" sleepers, this was a negative for us. The cleaning service was rather sporadic and unpredictable (but the room was clean). The hotel breakfast is vastly overpriced, unless you like a huge breakfast. We found inexpensive cafes in the neighborhood. The bar was nice, but the prices definitely much too high.

    The room was very quiet, at all times of the day and night. It was also spacious. The fitness facilities were quite good - new equipment in good working order. The roof terrace was nice, but the weather was too windy to really use it. The staff was always friendly. On the whole good value for the price we paid. The hotel is close to subway and streetcar lines (about a five-minute walk)

    Stayed in May 2024

  • Reviewed: 15 April 2024

    8.0
    Defo love the stay
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights

    When I arrived, I presented my residence permit to the receptionist. However, he informed me that he couldn't check me in unless I presented a driver's license instead. I didn't understand why my driver's license was considered more important than my residence permit, as I primarily use the latter in Austria, reserving my passport for use outside of Austria. Additionally, he wasn't even friendly when I politely pointed this out. Other staff members were very friendly and helpful.

    The location was perfect for me, and the breakfast was lovely as well.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 3 nights

    Maybe I am just a bit too picky about certain things, but it feels like the floor does need to be cleaned more often. Other than that nothing else to be complained about.

    The room was quite spacious and the proximity to the underground is great. Sadly I didnt manage to try out the Sauna and the Spa are, however it was one of the reason why I booked the hotel.

    Stayed in April 2024

  • Reviewed: 7 April 2024

    9.0
    Over all great value for money
    • Leisure trip
    • People with friends
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No option to turn off aircondotion, and it was working all the night with uncomfortable breez.

    Nice breakfast, comfortable rooms

    Stayed in April 2024

  • Reviewed: 31 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not very well sound-proofed. You can hear the traffic on the street and people next door.

    Nice and big rooms. Well located. Good breakfast.

    Stayed in March 2024

  • Reviewed: 23 March 2024

    9.0
    We will be back
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 4 nights

    Great location, very nice room and very helpful staff, specifically Raoul at reception...very helpful and helped make the stay very enjoyable

    Stayed in February 2024

  • Reviewed: 18 March 2024

    9.0
    Highly recommended
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    I hade upgraded room with terrace ! Very nice staff, amazing breakfast

    Stayed in March 2024

  • Reviewed: 12 March 2024

    9.0
    Good stay!
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    We asked for a glutenfree and milkfree breakfast and it was garanteed. However, at breakfast they could only serve us glutenfree bread (no other toppings or granola...).

    We liked our stay. The breakfast was really delicious. We had a large room. The hotel is located at a 3-min walk to the metro station.

    Stayed in March 2024

  • Reviewed: 8 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Windows cannot be opened

    Great location, nice room, great breakfast

    Stayed in February 2024

  • Reviewed: 7 March 2024

    7.0
    Good experience in the hotel with a few points to improve their service above.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The hotel was good as I said above, the room cleaning was not great and the hotel restaurant lacked choice and was quite expensive for drink.

    The property was good with friendly staff and good breakfast choice. The metro station is only 5 minutes away and the city travel pass allows you to roam the city.

    Stayed in March 2024

  • Reviewed: 7 March 2024

    9.0
    Clean, grand and on point
    • Leisure trip
    • Family with young children
    • Deluxe Plus Room Double or Twin
    • Stayed 3 nights
    • Submitted via mobile

    There were only 2 espresso cups for the machine available which was a little too few to my taste.

    It was very spacious. The room was clean and the coffee machine had great coffee. The walk in shower was an absolute bliss. It has a good location from where you can easily access the public transport. The breakfast was delicious with fresh waffles and sec.

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    We asked for a room with double bed and when we arrived there was two beds put together with one bed lining. When I asked the receptionist about my booking she said I can split the beds and she gave me the bed linings to do it on my own… for the quality of the hotel I don’t think a customer should do their own bed 😅 just as a small hint 😉

    Very clean, very good location, big rooms! breakfast was ok, good coffee

    Stayed in February 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    the room was not cleaned enough, especially the floor

    Very good location

    Stayed in March 2024

  • Reviewed: 4 March 2024

    8.0
    one night stay
    • Business trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    die Preise an der Bar

    komfortabel

    Stayed in March 2024

  • Reviewed: 29 February 2024

    7.0
    dont forget that you're expected to be fully naked in sauna/spa :)
    • Business trip
    • Couple
    • Superior Plus
    • Stayed 1 night

    In Austria SPA rules and traditions should always be stated in caps lock

    Reception staff was quite willing to deal with a misunderstanding which occured due to booking.com error

    Stayed in February 2024

  • Reviewed: 21 February 2024

    7.0
    Nice hotel .. starting to show its age
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom light will light up the bedroom in the middle of the night.

    Nice size rooms ..

    Stayed in February 2024

  • Reviewed: 16 February 2024

    9.0
    For sure my first option when in Vienna
    • Business trip
    • Group
    • Superior Double or Twin Room
    • Stayed 3 nights

    No major things to mention. The hotel is really, really nice and also the staff. Would be a plus to have slippers in the room and opening windows for a fresh air when needed. But it is not a big inconvenient and for sure I will come back when traveling to Vienna ( business or personal).

    Very very nice hotel, the reception staff always very helpful and ready to solve any kind of requests (thank you again for helping me the other night).

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    Awesome stay at Maxx
    • Leisure trip
    • Family with young children
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    It could have been cleaner. The bathroom was very clean, but the room itself could have been more dust free.

    Location is awesome, near the metro with subterranean parking. staff is very friendly, breakfast is good and plentiful. The bar is pretty nice and quitet.

    Stayed in February 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    The cleaness could be improved, as soon as we arrived we noticed several dust bunnies and they were not cleaned up during the daily clean-up. We put the please clean sign on the door and came back to fresh towels and a made bed, but the floor remained very dusty.

    The room was beautiful, bed comfortable and shower had an amazing water pressure. Breakfast was very nice and the staff made sure that nothing would ran out even close to the end of serving time.

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room
    • Stayed 2 nights

    The room was quiet, on the 5th floor and facing an inner court. Comfortable beds, everything handy, good breakfast. Good location, 2min to the Underground station. What I liked less was the "window" between the bathroom and the room - that means that whenever one turns the lights on in the bathroom, the whole room is lit up. I understand the need for the natural light, but maybe some blinds could be of help.

    Stayed in January 2024

Showing 1 – 25

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