We arrived in between lunch and dinner and there's nothing really close buy to buy anything hot. There iare no snacks available at the bar.

Very beautiful location. Nice large and comfortable room with a great view. Not far from town and a very popular restaurant. Lots of parking and hosts were very polite and even gave a farewell packet of waffers, which we was kind and enjoyed

Stayed in February 2024

We liked every thing.

Breakfast is very good, the view from spa rest room is awesome.

Stayed in February 2024

Room itself was average but bed was good. Reception was understaffed.

Great food - both breakfast and dinner were excellent. Spa was also modern, good view.

Stayed in February 2024

The apartment was huge - 2 bedrooms, living and a kitchen but very old/outdated. I could see a part of the hotel was renovated, but ours didn't. It felt as if we got an old, non renovated room. Half of the hotel is new and half is old (?), if so, I wish I could have a choice. We were 4 people and paid 1200 euro for 2 nights, and for such an old room, it felt not correct. The feeling was as if we were in a small austian mountains cabin. Booking didn't offer pictures for this room. I admit it was super clean but still didn't feel so good for me. The bathroom also had a strange smell (mold?). Religious symbol (Jesus statue in the living room, bedroom and hallway...) felt not correct since we might not feel comfortable with that. .

The hotel is very cute, breakfast is great, pet friendly. The team didn't speak English but tried to help also with our special meal needs. The location is very close to ski areas and we could also have a nice walk in the green area. The spa is also very nice (sauna and relaxation room). The restaurant is wonderful.

Stayed in January 2024

This location was amazing for me and my family, we came to the hotel for an event. I can't say enough good things about this location. From the Food to the Room everything was incredible and I would love to come back time and time again.

Stayed in November 2023

We got a junior suite with our 2 pets and it was just great — spacious, nice balcony, comfortable bed and pillows, awesome view. Food was delicious breakfast and dinner, with plenty of options to choose from. Would definitely consider going again.

Stayed in October 2023

No A/C

Clean rooms, nice eating area.

Stayed in July 2023

We eate a superb dinner at the restaurant in the hotel. All courses were very fine and we enjoyed it as the best in 10 days trip! ( it will help to recommend if there will be an english menu) good work compliments to the sef.

The food ,the serving, all was fresh and good.

Stayed in July 2023

A restaurant menu in English rather than just German would have been helpful, particularly as being a 4 star hotel.

Excellent room, breathtaking views, good food

Stayed in June 2023

N/A

Beautiful, modern hotel with a family atmosphere. The rooms are spacious and clean. Cleaning is done every day. The staff is helpful and very nice. The hotel has a good restaurant with a la carte menu or the option to have breakfast and dinner prepaid. The menu is very good in both cases, although it is a bit more complicated for those who do not prefer meat. The hotel is a 7 minute drive from the slopes and it is possible to use the ski bus (we used the car). The hotel also has a spacious car park with electric car charging facilities. We recommend the hotel to anyone looking for a quiet place with high quality for their winter holiday. We come to Zillertal regularly and will be happy to return to the hotel again sometime.

Stayed in January 2023

Old meets new, beautiful place in a great area. Staff are welcoming and made us feel relaxed.

Stayed in August 2022

everything was great! Nice location, friendly staff, great food.

Stayed in March 2022

Nothing to say.

Good location, near to Zell and Mayrhofen as well. Very tasty breakfest and especially supper. Comfortable rooms, kind staff.

Stayed in February 2022

Dinner service, while friendly, took a very long time. The servers were clearly overwhelmed and the orders took a very long time to arrive. There were no vegetarian options for the half board meals.

Great breakfast, friendly staff, very modern and cozy rooms.

Stayed in March 2022

Almost nobody can speak English from the stuff. You ask in English and they reply in German. No smile, no any interest about us how we feel, no explanation or any welcome information. They were busy all the time and not too kind to us at all. The menu was in German only too.

Everything except the staff.

Stayed in February 2022

We were missing basic informations about the policies at the hotel. At what time, for how long can I use the wellness area? Do I have to notify somebody before? Can I rent a bike on site or is there any additional service that I can consider to use? What are the packages I can use when ordering a dinner? We paid for all inclusive but were a littlebit confused at the dinner, what is included, what is not. Our waitress was super nice and helpful though, so she tried to explain when we had questions. Their restaurant is very popular in the region and they were very busy, so we couldn't really get anyone at the evenings who could clarify our concerns. They could easily make just an A/4 handout paper with the general informations and leave it inside the rooms, so people wouldn't get confused and would ask less questions. :)

Our room was exceptional. We rented one of the newly renovated suite and it was just perfect. Comfortable, sophisticated interior, beautiful view from our balcony. The food was excellent, lot of options to choose from. Staff was very kind, and our waitress was speaking english as well, that was a great help while ordering food every day.

Stayed in August 2021

The advertising for the property is a bit misleading. The traditional Tyrol restaurant, which is what the property is best known for, is not available to hotel guests. Hotel guests instead must eat at the much more modern restaurant, which is still quite nice, but not the rustic Austrian Alps atmosphere we were hoping for. Also, only a few rooms have the stunning mountain and valley views that are in all of the pictures. Despite paying $300/night for a Junior Suite, our room faced the other direction and had a view of a parking lot. Finally, you should probably be aware that the staff speaks very little English (and the manager spoke no English). Typically this wouldn't be a problem and would add to the cultural experience, but it presented some serious challenges like when we were asked to pay via international wire transfer when checking out because their credit card processor wasn't working...

It's a very clean hotel, the food was quite good and the property is in a quiet location with really easy access to the train that takes you up and down the valley.

Stayed in February 2023

There was a coffee maker in the room but just 1 welcome capsule. Not expecting whole box but for the price of the room 1 capsule per person each day would be a nice treat. No vegan options in restaurant menu.

Nice spa area, very comfy bed, excellent breakfast options with fresh juices -really fresh!! Make it yourself as you like using available electric juicer.

Stayed in August 2021

Everything was great, good place, beautiful mountains view, very delicious food, very polite people, good spa zone, skibuss station!!! Will come back again for sure 🤗🤗🤗

Stayed in January 2023

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Stayed in February 2024

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in January 2023

There are no comments available for this review

Stayed in January 2023