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  5. Reviews of Hauptbahnhof Boutique Rooms - Virtual Reception & Self-Checkin

Reviews of Hauptbahnhof Boutique Rooms - Virtual Reception & Self-Checkin

Columbusgasse 4, 10. Favoriten, 1100 Vienna, Austria

#358 of 379 hotels in Vienna

Guests' Choice

Review score

Based on 325 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    8.2

  • Facilities

    6.8

  • Staff

    7.4

  • Value for money

    7.3

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 2 April 2024

    6.0
    Pleasant
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    very small room, pictures it’s more better then reality

    good location

    Stayed in April 2024

  • Reviewed: 7 March 2024

    8.0
    Value for money but just for 1 or max 2 nights.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Sticky and dusty floor. Strange smell at the bathroom but ok. Room is smaller than it looks at the photos.

    Easy check in. Brand new aircondition & smart TV. Hot water. Really close to the main train station.

    Stayed in March 2024

  • Reviewed: 14 February 2024

    8.0
    Great location great price
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Leaking boiler

    Location nice room quiet

    Stayed in February 2024

  • Reviewed: 31 October 2023

    8.0
    Fine for a one-night stop but not really for extended tourist stays.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    A bit soulless in the room but adequate. Took a few goes to find the right room - read the e-mail carefully for the room location.

    No breakfast - just a vending machine in hallway. Reasonable location for station and eating out. Do not expect a hotel - it is a bedroom in a plain building.

    Stayed in October 2023

  • Reviewed: 12 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    the room wasn't as nice as it was presented on the pictures - but still okey, the window was unclosable - in my case it wasn't a problem as it was still a warm season

    self check-in, air conditioning, nice bathroom

    Stayed in September 2023

  • Reviewed: 4 October 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    One wall was damaged. The fridge was loud and it was located only one meter from my bed.

    It was ok for an overnight stay.

    Stayed in September 2023

  • Reviewed: 1 October 2023

    7.0
    Luckily it ended up being good after the virtual check in failed
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The check in was a total nightmare. Did not receive entry instructions. Did not receive entry code. The person to call only took voicemail and text. He did not respond to either with the correct information. Another couple helped us enter the building. He was able to get staff to answer and got us in the room. He finally answered my text in the middle of the night. Thanks a lot. The virtual check in was a nightmare flop.

    Clean

    Stayed in September 2023

  • Reviewed: 29 August 2023

    6.0
    Torrid night
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The A/C wasn’t cooling down. As a result we ended up sleeping at 30 degrees the first night. It was a nightmare. Despite multiple complaints, nobody came to check it out. It’s a great place but you must avoid during peak summer

    Excellent location

    Stayed in August 2023

  • Reviewed: 21 August 2023

    7.0
    So so
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Cleaning, towel service, no kettle for hot water. And toilet paper is not enough.

    The location is very good, so close to shopping center, restaurants, markets.. we stayed 7 nights But there is only 1 shower towel. No face towel, if you want to change fresh is will be charged. And no cleaning service, there is also extra money. Also TV is not working, but wifi is good. But is really middle of the center. Good location.

    Stayed in August 2023

  • Reviewed: 15 August 2023

    8.0
    Good enough for one-two night stand if you are one person
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The zones between bathroom and bedroom are not separate. The curtain which should separate that zones are broken and not close/separate the space.

    Location is nice

    Stayed in May 2023

  • Reviewed: 10 August 2023

    7.0
    Nice place for a short stay in Vienna
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    We had a little misunderstanding with baggage -> at first owner allowed us to keep our luggage at the property (not in the room) for the duration of the day after check-out (we were leaving city in the evening), but later changed mind and required us to go back, take it with us and store them at the nearby railway station. It wouldn't have been a problem if we were instructed so from the beginning, but instead we lost a lot of time coming back.

    Clean, easy self-service check-in, good location, value for money

    Stayed in June 2023

  • Reviewed: 10 August 2023

    7.0
    Clean and simple room, good value for money.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    During summer, the rooftop location gets very hot. AC can help cooling it down, but for some it can be still uncomfortably hot up there.

    Good and central location, close to the CEU University and Hauptbahnhof.

    Stayed in June 2023

  • Reviewed: 9 August 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 4 nights

    the bathroom had a strange smell due to moist air and we couldn't air it out as the window was screwed shut in the bathroom. there was a fridge and a table to eat food however, eating and disposing of food in the provided bin meant that ants would surround the floor.

    The room was comfortable and cool in the hot weather, bathroom and shower where a great size and the self-checkin was extremely good.

    Stayed in July 2023

  • Reviewed: 17 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Close to the main train station, and from there you can go acros the city

    Stayed in May 2023

  • Reviewed: 5 July 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Only Pin for access is not comfortable at all. No card is missing. Food drink automat not much choices and works only with cash.

    Friendly cleaning personal, clean room. Working air-conditioning.

    Stayed in July 2023

  • Reviewed: 28 May 2023

    6.0
    comfortable and pleasant stay with few setbacks
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Shower head was leaking more than a half of incoming water. So taking a shower was complicated. Shower system where hot and cold water is being merged was skin burning hot and could be considered serious health hazard. We got several skin burn marks.

    Close to metro and central train station. Comfortable to come from and to airport. Gorgeous window to the city, comfortable bed, no keys - coded lock.

    Stayed in May 2023

  • Reviewed: 16 May 2023

    6.0
    Cheap stay
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was cheap. The mattress was probably too soft, so back pain is just behind the corner

    It was cheap

    Stayed in May 2023

  • Reviewed: 11 May 2023

    6.0
    Well...
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The water heater does not work well. There is no rug in the bathroom. Smart TV is buggy. There was a stain on the pillowcase. .

    Bright room with beautiful skylights. Convenient contactless check-in system.

    Stayed in May 2023

  • Reviewed: 8 May 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There's no wifi, and the tv has no channel. But it's ok for 2 night staying.

    the place is fine. near train station and bus station. easy to find. It's clean and quiet.

    Stayed in May 2023

  • Reviewed: 4 March 2023

    7.0
    Good
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The elevator did not work well, did not go to the first floor, which caused discomfort, I almost missed the train. Please solve this problem. And so everything is ok

    The room is very good, everything is clean, good bedding and towels

    Stayed in March 2023

  • Reviewed: 25 February 2023

    7.0
    had to stay for a night before the train, it was alright. would not recommend for a long stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    didn’t look like the pictures, smelly bathroom

    close to the railway station, easy self check in

    Stayed in February 2023

  • Reviewed: 20 February 2023

    8.0
    simple, clean and functional accommodation for a short stay.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Some noise from A/C and building services, which might be a problem for some.

    Convenient location. Clean and well-maintained.

    Stayed in February 2023

  • Reviewed: 18 February 2023

    7.0
    Good for one night stay
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Lack of parking lot - you shouldn't mention parking lot at your booking page. There was parking lot 5 minutes walk from apartment, it costed 10€ per 24h, after filling out check-in form we got this information from our hosts - that helped us a lot.

    We stayed at Modern Hotel for one night during our two day trip to Vienna. It is located around 3km away from strict center of the city, instead of public transportation we took 40 minutes walk that was pretty enjoyable. The room was clean and warm, hotel provided us with towels and soap. Individual check-in let us accomodate in the time suitable for us. There are lots of restaurants around, everyone will find something good for them.

    Stayed in February 2023

  • Reviewed: 16 January 2023

    8.0
    Very convenient. Worth the price. An enjoyable place to stay unless you are a light sleeper.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Thin walls means backgrounds noise. Also, the refrigerator makes noises unless it is turned off.

    Very nice beds and bathroom.

    Stayed in January 2023

Showing 1 – 25

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