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  5. Reviews of Hauptbahnhof Boutique Rooms - Virtual Reception & Self-Checkin

Reviews of Hauptbahnhof Boutique Rooms - Virtual Reception & Self-Checkin

Columbusgasse 4, 10. Favoriten, 1100 Vienna, Austria

#359 of 382 hotels in Vienna

Guests' Choice

Review score

Based on 328 hotel reviews

6.8

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.2

  • Location

    8.2

  • Facilities

    6.8

  • Staff

    7.4

  • Value for money

    7.3

  • Free WiFi

    5.0

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Showing 76 – 100

  • Reviewed: 30 August 2023

    1.0
    Look for hostels in area. There is beautiful hostel right next to this accommodation
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Tourist trap. Dirty room with broken window and totally different bathroom than on photos. Refused to change room or give refund/ discount. O communication. They were super dodgy about issues and were trying to not solve anything by delaying time

    Stayed in August 2023

  • Reviewed: 1 August 2023

    1.0
    Worst stay for 78 euro I ever had
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The window was open and couldn’t be closed . Was broken. Internet and tv weren’t working . We were in contact with the hotel for 2 hours to get things fixed or change rooms but nothing happened. We got told to go to basement to reset router. Furniture was all cheapest ikea quality . And we couldn’t sleep as window couldn’t be closed and street noice and air Co noise of other room was loud.

    Stayed in August 2023

  • Reviewed: 29 July 2023

    1.0
    Horrible
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Cracked window, another window could not be closed. The airconditioning did not work, the TV had no internet and had a blue bar in the middle of it. I suggest to avoid this.

    Nothing really

    Stayed in July 2023

  • Reviewed: 22 July 2023

    1.0
    Do not make the same mistake as me.
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Room is minuscule. AC was not working properly. Bed was full of bugs.

    Absolutely nothing. Horrible.

    Stayed in July 2023

  • Reviewed: 16 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Close to central train station and a metro stop. Good value for money.

    Stayed in July 2023

  • Reviewed: 11 July 2023

    4.0
    Disappointing
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    The room was too hot and stuffy! The climate control is too noisy and can't decrease the temperature to comfort levels.

    Stayed in July 2023

  • Reviewed: 9 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no blinds on the big window so we were awakened by the early morning sun at 5am

    It was very cute and cosy

    Stayed in July 2023

  • Reviewed: 7 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Eary check out can't drop my luggage

    Location

    Stayed in July 2023

  • Reviewed: 3 July 2023

    1.0
    Would not recommend, terrible place to stay thankfully only had one night booked.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning did not work. Room very hot. No curtains woken at 7am from blinding sun and heat. Shower holder broken and leaking boiling hot water, burnt myself several times. One small towel each per person. Lots of hairs which were not ours on the “clean” bed. Tv did not work couldn’t access Netflix or channels. Could not open windows to let in fresh air.

    Good location close to train station and metro station.

    Stayed in July 2023

  • Reviewed: 23 June 2023

    10
    Close to railway station, clean and simple
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to railway station, clean and simple

    Stayed in June 2023

  • Reviewed: 13 June 2023

    10
    awesome
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    very close to hbf, clean.

    Stayed in June 2023

  • Reviewed: 6 June 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Easy check in, location

    Stayed in June 2023

  • Reviewed: 6 June 2023

    2.0
    This is the place where you unwillingly return just to sleep and leave early in the morning, in orde
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 4 nights

    There is no check-in desk or receptionist in the hotel, despite this fact they are charging extra 15 euro for check-in after midnight!!! You would be charged for late check-out (after 10am) as well. The smell in the suit is awful. It is impossible to stay in the room while the window is closed. The room has two windows, one of which is broken and is not opening. AC doesn't help with the smell at all. The hotel provides only one towel per person. The soundproofing is extremely poor, you can hear both all the talks of your neighbours and screams of drunk people during the night.

    The location is rather good, because it could be easily reached by public transport.

    Stayed in June 2023

  • Reviewed: 30 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    Everything what you need you will find in your room...

    Stayed in May 2023

  • Reviewed: 28 May 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    See above

    Not at all like in the pictures provided. Trying to find the place took a good 3/4 of an hour. We even got the locals involved. No signage anywhere to indicate where the hotel is. Lift not working. We had to drag heavy suit cases up 5 flights. This would have been okay if we were under 60 years without moon boots and crutches. Geyser 50l allowed for one shower To open a windows total nightmare Little attention to detail. Bed was comfortable

    Stayed in May 2023

  • Reviewed: 18 May 2023

    5.0
    This stay, is okay.
    • Business trip
    • Group
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    The shower did not work propely, there were no curtains in the room, bed was not great

    The room is nice and spacious

    Stayed in May 2023

  • Reviewed: 3 May 2023

    9.0
    Verry good place to stay for a few days
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The WiFi was not so good

    The room was clean, the bed comfortable, good location, easy check in, good value for the price

    Stayed in May 2023

  • Reviewed: 2 May 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    It was a very nice room, with everything what you need : towel, fridge, smart TV... Perfect!

    Stayed in April 2023

  • Reviewed: 25 April 2023

    9.0
    Great for a quick solo stay near the Hbf station. Simple, clean, convenient.
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night

    The self-check in went alright, but the process can feel confusing. There is an online form that must be filled out beforehand, various links being sent, plus WhatApp chat. I'd recommend a dedicated mobile app to handle it all.

    A basic room + bath, clean, mostly as pictured in the listing. Top floor, so only minor street noise (my room was courtyard-facing, which likely makes a difference). Nighttime was reasonably quiet, bed comfortable. Minutes walk to Hauptbahnhof (train station) and some fun food options (Das Columbus, Ferhat Doner). WIFI was good enough. It's clearly a value proposition but was exactly what I needed.

    Stayed in April 2023

  • Reviewed: 22 April 2023

    9.0
    nice stay, could be a biiiit tidier tho. overall would recommend and visit again! the owners seem to really care about t
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    owners’ effort to make the guests feel like at home.

    Stayed in April 2023

  • Reviewed: 21 April 2023

    4.0
    Only for one night
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights

    Not really helpful staff, they are using spaghettimat in bath, which is generally used in petrol station toilets and outdoor. 2 different pillows and totally uncomfortable, bed is uncomfortable, only 1 middle size towel for 1 week stay, no one asks you to clean your room. Wifi connection is not stable, not a good experience.

    Stayed in April 2023

  • Reviewed: 20 April 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The easiness and communication

    Stayed in April 2023

  • Reviewed: 20 April 2023

    10
    Perfect
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    The ease of self check in and communication was perfect

    Stayed in April 2023

  • Reviewed: 19 April 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Self check in

    Stayed in April 2023

  • Reviewed: 6 April 2023

    10
    very nice and comfortable, overall great experience
    • Leisure trip
    • People with friends
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted via mobile

    close to the Hauptbahnhof ,easy to check in and out, rooms were nice

    Stayed in April 2023

Showing 76 – 100

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