Elisabethstraße 5, 01. Innere Stadt, 1010 Vienna, Austria
#110 of 380 hotels in Vienna
Guests' ChoiceBased on 1273 hotel reviews
8.6Cleanliness
9.0
Comfort
8.9
Location
9.8
Facilities
8.4
Staff
9.1
Value for money
8.6
Free WiFi
8.8
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End of dialog contentReviewed: 21 November 2023
Pamela
Spainnothing
Everything was great! very good location and room was very nice too!
Stayed in November 2023
Reviewed: 21 November 2023
Olja
NetherlandsPerfect location, friendly and professional staff.
Stayed in October 2023
Reviewed: 17 November 2023
Jacqueline
United KingdomNothing
I always stay here when I come to Vienna, so I must like it a lot. It is clean, comfortable, has exactly what you need and guarantees a good night's sleep. Great lighting, good bathroom etc. And the location is absolutely perfect.
Stayed in October 2023
Reviewed: 14 November 2023
Michael
United StatesThe location is fantastic your at a main subway line and can be most places very quickly. Also, the hotel is walking distance to most things people that would be on vacation would want to see so that is super convenient.
Stayed in November 2023
Reviewed: 14 November 2023
Margaret
United KingdomNo twin rooms.available.
The location was perfect for getting around to the sights. The staff were so pleasant and happy in their work. The hotel was spotless, spacious and simply but beautifully styled. Fantastic shower and really comfy beds. A lovely buzz in reception and bar but never over crowded. A clear favourite for those staying in Vienna for concerts and sightseeing.
Stayed in November 2023
Reviewed: 13 November 2023
Lucy
United KingdomLack of space for banging and storing clothes. Also, we had just received our keys and there was a knock and immediate door opening from staff coming to vacuum the fan in the ceiling which required them removing a ceiling panel. We were laying on the bed relaxing and I was not happy to be disturbed without sufficient warning!
Location and how clean it was
Stayed in November 2023
Reviewed: 8 November 2023
Ryu
United Statesdrinking water not served
location
Stayed in November 2023
Reviewed: 7 November 2023
J
United Stateslocation
Stayed in October 2023
Reviewed: 5 November 2023
Ryu
United StatesNo refrigerator
Location
Stayed in November 2023
Reviewed: 3 November 2023
Maria
United KingdomThe style and the location!
Great rounded experience!
Stayed in November 2023
Reviewed: 1 November 2023
Valentina
ItalyI expected to find a kettle in the room.
Clean modern hotel, good location, efficient check in.
Stayed in November 2023
Reviewed: 30 October 2023
Tiago
Germanyexcellent location. cleaningness very good. staff very friendly and helpful. hotel bar with good offers
Stayed in October 2023
Reviewed: 24 October 2023
Nathan
United StatesThe room was tiny, I could not open my suitcase properly and there was no room to move. A slightly larger minimum-size room might be better.
Location, staff, and price were all excellent.
Stayed in October 2023
Reviewed: 21 October 2023
Emile
LebanonI asked the night receptionist if I can check out late at 13h00 or 14h00 instead of 12h00 but he refused although he confirmed the room is not booked. Then he asked for 20 EUR to make it happen. I think this is very low.
Excellent Location, Beds super comfy, beautiful hotel with top bar in the lobby.
Stayed in October 2023
Reviewed: 20 October 2023
Vasoula
United KingdomKettle facility in the room. Shower overflowed from basin onto floor. In the main reception area where there is a cosy bar toilets are in the basement. Not good for people with needs/disabilities that need access to those facilities.
Excellent location you could reach main sights on foot. Breast offered lots of choice friendly accommodating staff in a pleasant environment.Very delicious danish pastries.
Stayed in October 2023
Reviewed: 19 October 2023
Christine
PhilippinesIt was hard to determine if the door was actually shut (my room was at the mezzanine). But it was. You had to wait for the elevator to bring you to the exit floor. But these are little details!
The staff is quick to respond to queries after booking. They are very efficient. Kudos to Claudia, Hana and Florian for all their help,especially with keeping my luggage in a locked room when I arrived early. The facilities are small but you have everything you need. Everything was exceptionally clean and tidy.
Stayed in October 2023
Reviewed: 19 October 2023
Jungchen
TaiwanNothing
Location
Stayed in October 2023
Reviewed: 13 October 2023
Lorraine
United KingdomNothing
Beautiful foyer and a great location!
Stayed in October 2023
Reviewed: 9 October 2023
Jeffrey
United StatesRooms were very small. No mini-fridge. Little storage.
Great location close to everything. Lobby is stunning. Very modern rooms.
Stayed in October 2023
Reviewed: 8 October 2023
Lorraine
IrelandNo wardrobe/storage to unpack clothes. Just a hanging rail which is beside mirror. So not ideal. No safe or tea/coffee making facilities in room.
Lovely bright room. USB ports beside bed very handy. Very helpful staff. Central location about 3 mins walk to nearest metro karlsplatz. Nice bar area.
Stayed in October 2023
Reviewed: 2 October 2023
Alejandro
Costa RicaThe bar environment was very cold and not very comfortable.
Great location and would totally recommend it. Totally would come back to the hotel if I visit Vienna again soon.
Stayed in September 2023
Reviewed: 27 September 2023
Petra
Austriathe room would have been a tad small for more than 2 nights, but this I knew before
close to the centre, friendly staff, cleanliness of the room
Stayed in August 2023
Reviewed: 27 September 2023
Nancy
United StatesWe didn’t have the breakfast
Stayed in September 2023
Reviewed: 26 September 2023
Henderson
New ZealandNot one thing to dislike
Perfect situation to visit every thing wonderful in beautiful Vienna . Friendly staff Beautiful accommodation. Just loved it
Stayed in August 2023
Reviewed: 22 September 2023
Raisa
RomaniaNothing to complain
I liked everyting. Central position of hotel, very clean good breakfast
Stayed in August 2023
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