Room was very small and dark, the window was small, with no balcony, and the electric light was insufficient. There were too few hooks to hang coats and cloths, and the closet was insufficient.

SPA

Stayed in February 2024

A bit outdated. Too expensive

Not a bad spot. A bit outdated.

Stayed in January 2024

-

Friendly welcoming staff at reception and in the bar in the evening. Lovely lounge area and lovely clean swimming pool area beautifully lit in evening. Lucky to have a balcony with our room, Mountain View 😀. The location is a little walk out of town when arriving by train but in the autumn we were very happy to find this hotel open when many others close down. Fabulous breakfast buffet too!

Stayed in October 2023

The pool and spa were lovely, the staff friendly and welcoming and breakfast very nice indeed.

Stayed in September 2023

Small rooms.

Stayed in June 2023

Location, staff, breakfast and dinner and amenities were outstanding. We can not comment not the Spa/pool areas. Also really appreciated the easy access to ski lift tickets and rentals. As we didn't have a lot of time (only 1 day to ski) it made it super efficient and convenient.

Stayed in March 2023

hotel easily accessible with parking nice breakfast great view of the mountains

Stayed in April 2023

There was an unfortunate episode that prompted two of our group to change room. It was upsetting, uncomfortable and inconvenient. We were not looking for a refund but some small recognition of the inconvenience of the situation would have been appreciated and indeed appropriate.

Pool and Spa area fantastic. Electric vehicle charging. Food was good.

Stayed in February 2023

location, wellness, breakfast

Stayed in February 2023

Wifi was terrible.

Service, room, food, and view are excellent. A ski lift is very close.

Stayed in December 2022

Friendly staff made our room available for our arrival at 10AM Varied choice of food and hearty breakfast to set you up for a days skiing

Stayed in April 2022

bathroom could have been cleaner- the floor Service could have been more polite

Good location

Stayed in January 2022

Very nice breakfast. Lovely atmosphere. Dinner was also excellent. Nothing to claim.

Stayed in June 2021

The major problem were the bed bugs that caused annoying cimicosis. Luckily, I am not allergic, otherwise it might have been horrible. The dinner main courses could have been better. The Internet was really bad, particularly in the evenings.

Breakfast was standard, good. Location very good, very close to the cable car convenient for skiers. The rooms were spacious, the spa center very good. Ski room was very spacious and well warmed.

Stayed in February 2024

incredible breakfast

Stayed in August 2023

The only problem in the hotel is the WiFi. It is free, but works very poorly in the room.

The staff at the hotel was exceptional. When I booked there was only an option to have both: breakfasts and dinners included. However, I was having dinners out with my family who was visiting. The hotel returned me money for dinners. Such a nice gesture. Also, when I checked out the last day I still went for skiing, they kindly provided me with the card for a ski room where I could have taken a shower and changed after skiing. Very attentive staff!

Stayed in March 2023

Leaving

Everything perfect

Stayed in February 2023

Other guests got in the way!!

Breakfast was plentiful and really good quality. Fresh, delicious bread, bacon was particularly good.

Stayed in January 2023

Nothing

Cleane, new rooms. Very cosy, and great beds. It smelled new and like wood. The ammenities were great.

Stayed in June 2022

everything

fab staff

Stayed in April 2022

The spa was super-clean, breakfast and dinner were delicious, staff was very friendly and hepfull

Stayed in April 2022

First of all 180€/night for a single room half board is quite significant. would expect some quality for it. What wasn’t ok was: • food quality, especially the meat was poor. never had such low quality and poorly prepared meat in Tirol, even in way cheaper accommodation. the sides were ok, the deserts good. • the room was facing the road with little traffic however, •• chatty people gathering in front till around midnight •• chatty pedestrians till around 3am every single night •• no means by sleeping with open window if you are sensitive to noise. • wafer thin walls. •• could overhear congratulations in neighboring room. •• sleeping sounds as if lying next to me •• couple engaging...vivid details shared • One wellness towel only, even for sauna where I would expect additional towels - for sure at this price level •• comfortable sauna cabins •• too small relaxation space.

Location close to Nasserein lift

Stayed in March 2022

It’s a family business. Clients are welcomed, cared for and helped, nothing is too much trouble. It’s a mix of tradition, old and new. Excellent food, excellent service. Wonderful wellness facilities. A perfect position in the village to access all facilities and access the mountains. Fast lifts to all floors after a tiring day in the mountains are very welcome.

Stayed in February 2022

Very unfriendly foreign staff. Despite many requests of guests who stayed there for the TransAlpine Run, an early breakfast was hardly possible. Had to call in assistance of manager, but still we and other guests had to wait. Cost a lot of stress for all runners.

Stayed in September 2021