9 Neutorstraße, 5020 Salzburg, Austria
#124 of 127 hotels in Salzburg
Guests' ChoiceBased on 379 hotel reviews
6.8Cleanliness
6.8
Comfort
6.8
Location
9.1
Facilities
6.4
Staff
8.3
Value for money
7.0
Free WiFi
7.9
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End of dialog contentReviewed: 21 August 2022
Xiaohui
FranceNO airconditioner and no decive for heating drinking water and the space for 2 persons is not so large. The price is a little higher according to its service and quality.
location
Stayed in August 2022
Reviewed: 19 August 2022
Mike
United KingdomSmall narrow room - (claustrophobically small) exacerbated by the oppressive heat of August and having no air condition
Location
Stayed in August 2022
Reviewed: 19 August 2022
Emmaleen
NetherlandsDoesn’t have electric kettle and cups.
The location was great.
Stayed in August 2022
Reviewed: 17 August 2022
Vitaly
LatviaEntering apartment after dark hours was a challenge: main switch was not turning lights on next to bed, not standing lamp was on, with the torch able to find the small switches on the lamps to turn on the light. Stained carpets, scratched furniture and dirty TV remote (see pictures). When booking we asked for a late check out (1h later), apparently people who responded to that query were not speaking english at all, as positive response was revoked during check in. And suggested to check with reception in the morning. Hotel phones were not working, so tried to write them in the booking.com in the morning (walking down to the lobby was not an option as the rooms were across the street from the new building), then initial response was negative, then I asked again and 30 minutes before actual check out they proposed a check out 1h later for 15EUR which we did not take due to late notice, but also value for money : it was 170EUR/ per night already. Dirt in the ventilation in bathroom.
We were able to find a street parking next to hotel, which was free of charge on the weekend. Nice terrace with a great view on the rocky hill. Good location in a great city.
Stayed in August 2022
Reviewed: 15 August 2022
Paul
RomaniaAs above; a little inconvenient to get coffee/rolls etc. The breakfast if you wanted it was expensive.
Location was ok; just outside the city. The express is across the road from the main hotel. Coffee machine broken so to get a coffee in the morning you had to cross over and negotiate with the breakfast people in the main building. The patio area was good and the room was perfectly acceptable.
Stayed in July 2022
Reviewed: 14 August 2022
Mohamed
Egyptthe rooms was a little old , requested an upgrade for the new renovated part of the hotel across the street , the toilets are retro style, was a hot summer night with no air-conditioning
location was perfect in relation to touristic destinations,
Stayed in July 2022
Reviewed: 14 August 2022
Darren
United Kingdomdecent size room, not bad location
Stayed in August 2022
Reviewed: 7 August 2022
Dirk
LuxembourgNo airco, but that was clear from the description.
Excellent location, big underground car park nearby. Room adequate, good breakfast
Stayed in August 2022
Reviewed: 6 August 2022
Carole
United Kingdomgreat location
Stayed in August 2022
Reviewed: 5 August 2022
Carr
United KingdomMaybe a bit of an update? but otherwise very good!
very comfortable, clean, hot shower + location was great.
Stayed in July 2022
Reviewed: 29 July 2022
Yoke
United Kingdomlocation
Stayed in July 2022
Reviewed: 18 July 2022
Yiannis
NetherlandsThe facilities were outdated and the hotel was not very clean.
The location is great and was the main reason we booked the particular hotel. In comparison with other places in the vicinity it was relatively good value for money. The staff were nice.
Stayed in July 2022
Reviewed: 14 July 2022
Laurence
Germanyno aircondition.
staffs are very approachable and very helpful.
Stayed in July 2022
Reviewed: 14 July 2022
Tomas
SwedenThere is no fridge. Even a small one to keep your drinks cool would be an improvement. There is no AC so it can be hot in summer.
Quiet area. Large room with a large balcony. Everything works. Staff is friendly. Resonably walking distance from city center. The room was clean.
Stayed in July 2022
Reviewed: 12 July 2022
D
United KingdomArriving at the hotel was very dissapointing. This 'hotel' is in fact an annexe of the main hotel. Entry was by room key. There were no staff based in this building. Their main hotel was fairly close. I had to go there if I wanted a breakfast or needed to talk to staff. I think Booking.com needs to address this issue generally and warn customers if it isn't a 'proper hotel'. Security is also an issue for this type of establishment.
The staff were very friendly The room was of a good standard although I needed a fan to make it comfortable given it was very hot when I was there. The bed was good.
Stayed in July 2022
Reviewed: 12 July 2022
Meenakshi
AustraliaStaff were very helpful. Check in and out was smooth. Close to the centre and bus stop. Very convenient location.
Stayed in July 2022
Reviewed: 8 July 2022
Colin
United Kingdoma bit dated inside (we were in the 2nd building across the road)
good location, good value
Stayed in July 2022
Reviewed: 5 July 2022
Qing
Hungarynothing
everything is ok
Stayed in April 2022
Reviewed: 4 July 2022
Naila
EgyptFantastic value for money. Small room as are most small hotel rooms in Europe. Location excellent very close to the old town yet in a more quiet area. Bed comfortable enough.
Stayed in June 2022
Reviewed: 4 July 2022
Edit
HungaryLocation is perfect.
Stayed in July 2022
Reviewed: 20 June 2022
Karol
DenmarkBig balcony at last floor
Stayed in June 2022
Reviewed: 14 May 2022
Roger
SwedenNear bus stop
Stayed in May 2022
Reviewed: 31 March 2022
Izilda
Brazilthe reception I had could be much better. on the following day Carmen the girl taking care of everything was so gentle and helpful that I forgot the bad impression I had before
Good location and practical room
Stayed in March 2022
Reviewed: 6 March 2022
Sally
United KingdomNoisy, room was warm even with the radiator off. Due to noise unable to sleep with a window open
Closeness to the city, friendly efficient staff, on bus route
Stayed in March 2022
Reviewed: 2 December 2021
Šárka
Czech Republicroom
location
Stayed in September 2021
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