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Reviews of Am Neutor Hotel Salzburg Zentrum

Neutorstraße 8, 5020 Salzburg, Austria

#122 of 126 hotels in Salzburg

Guests' Choice

Review score

Based on 337 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.2

  • Comfort

    7.0

  • Location

    9.2

  • Facilities

    6.6

  • Staff

    8.3

  • Value for money

    7.1

  • Free WiFi

    7.8

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Showing 76 – 100

  • Reviewed: 21 July 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    the hotel is quite old and the room had some strange smell, there’s no aircon (even though the hotel provided a fan) and during our stay it was super hot (the opened window didn’t help much but also the room faced a road and it was very noisy. there is no fridge in the room

    it’s really close to the city centre, the beds are quite comfortable and the stuff is nice. I asked for a baby cot and they kindly provided it ☺️

    Stayed in July 2022

  • Reviewed: 14 July 2022

    6.0
    Pleasant
    • Business trip
    • Solo traveller
    • Comfort Single Room
    • Stayed 1 night
    • Submitted via mobile

    The room was not clean - there was dust and hair behind the bedside table. The furniture is old, the bathroom with mould inbetween tiles. The bed was comfortable enough.

    The breakfast was pretty much ok.

    Stayed in July 2022

  • Reviewed: 10 July 2022

    8.0
    Nice hotel close to city center
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights

    Carpet was dirty, no mini bar so you couldn't keep you drinks or food cold.

    Beds were nice, staff was friendly and made us feel welcome, location was good.

    Stayed in July 2022

  • Reviewed: 16 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Unclean rooms, we found trash under bed, the room is too old and the bed is terrible

    Nice and bwry helpful staff, good location

    Stayed in June 2022

  • Reviewed: 16 June 2022

    7.0
    Good
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 1 night

    u definitely need to change hair dryer and put kettle in room

    location is perfect, so close to city center)

    Stayed in June 2022

  • Reviewed: 13 June 2022

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The room looks different to what I have seen online. It looks old in reality in my opinion. However, there is bus stop right in front of the hotel which is handy. This could be specific to the room that I stayed in, but the draining is a bit slow for both the sink and shower.

    The receptionist was very helpful and friendly. The room is okay. There is also a very wonderful pasta place nearby if that’s up your alley.

    Stayed in June 2022

  • Reviewed: 26 April 2022

    8.0
    Nice stay in Salzburg
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    In the room was places which was a little damaged, especially the carpet and bathroom stuff.

    Friendly staff. Room was clean. Breakfast was very good. This hotel is situated nearly the centre of the city.

    Stayed in April 2022

  • Reviewed: 19 April 2022

    8.0
    Great for a brief stay, as it's by the centre and parking is free on the street outside.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night

    Very friendly and helpful staff and great location.

    Stayed in April 2022

  • Reviewed: 11 November 2021

    8.0
    good Place, perfect location, friendly good Personal!
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    I like the flat pillows in general but these were way too flat even for my like. Also the promised room on the photo looked bigger than the one we had but it was ok.

    property located in the very short walk from the old town and museums, breakfast was good.

    Stayed in November 2021

  • Reviewed: 24 September 2021

    7.0
    Good
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Walls are tiny. You can hear neighbors in next room talking. Only 1 (one) free electrical socket available in the room just at the entrance to the room. So without few meters of cable forget about charging and watching your phone while laying on the bed.

    Location is good, not far from city centre. Easy accessible.

    Stayed in September 2021

  • Reviewed: 1 May 2024

    9.0
    The team was very helpful and friendly and I only regret that I had run out of Euros to leave a prop
    • Leisure trip
    • Solo traveller
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It just needs an upgrade, but I know that expense would raise the room rate that I loved !

    Location!! Concerige always available. I am truly sorry I ran out of euros to Properly tip for the maid..🌈

    Stayed in April 2024

  • Reviewed: 3 April 2024

    10
    We have a good time staying in the hotel, the staff are friendly and so accommodating
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It's just there's ni english channel on the TV, we don't understand the language so we were not able to watch tv with our stay in the hotel.

    Room, it exactly for our family of 3, the room is clean as well Location, it is walkable to all the places we've been and to the train station

    Stayed in April 2024

  • Reviewed: 2 April 2024

    9.0
    Very practical and efficient and safe. Central and served us very well throughout our entire stay. T
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    No tea making facilities in room.

    Location superb. On lines to Train station and airport. Reception staff Babsi exceptional. Gluten free bread and dairy alternative very welcome.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good position and clean but the room are very old and outdated and you can hear any single noise outside your bedroom

    Stayed in March 2024

  • Reviewed: 8 January 2024

    5.0
    Not recommended, good location, bad overall service
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Room was old, not that clean. Breakfast was scarce, staff was very unprofessional, rushing us through the whole thing because we were the last clients that needed to eat, but we still had 1 hour left. They started taking things away at 9.10 when breakfast closed at 10.00, we barely had time to grab something and had nothing left after we sat down....we felt rushed through it, honestly not good for a 16€ breakfast, I should be allowed to enjoy it.

    The staff at the reception was kind enough, the hotel itself was quite close to the main attractions, a 15 minutes walk to the railway for the fortress and a 10 minutes walk to the center.

    Stayed in January 2024

  • Reviewed: 6 January 2024

    1.0
    Wouldn’t come again
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    The room was really old in obvious need of a renovation. The bathroom door didn’t close and in between the tiles were black of mold.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Perfect location, clean, organised place.
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The extrabed did not work properly, so we could not use it during the night. However in the morning , when I mentioned, they immediatley brought another one.

    Great location. Very helpful staff. Clean, organised place.

    Stayed in November 2023

  • Reviewed: 5 January 2024

    10
    Highly recommend!
    • Leisure trip
    • People with friends
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    The service is 10 out of 10. We forgot our Cannon bag and they ship it to us directly! I love this hotel! They also provide us knife when we asked.

    Stayed in December 2023

  • Reviewed: 1 January 2024

    5.0
    The room was adequate for the price paid and was in a perfect location for accessing the old town.
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel let themselves down as we had to go and ask for toilet paper to be replenished. The bathroom could do with some bleach being used on the mould in some places of the bathroom.

    The room was basic and as expected for the price paid. It was warm and comfy. Its location to the old town and only a 5 min walk from the main sights.

    Stayed in December 2023

  • Reviewed: 30 December 2023

    4.0
    Disappointing
    • Business trip
    • Couple
    • Comfort Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The isolation of the rooms are horrible you could hear all noises from the street and other rooms, when i asked reception about the room by the side noises, she promise to call them...no call was made...i had to knock on their door after they stop noise. But its incredible the reception was making no efford

    The location is great, few minutes by walk to city center, breakfast was great and staff im the breafast was great

    Stayed in December 2023

  • Reviewed: 30 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good. Room was warm and clean.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    4.0
    A short stay was ok but wouldn’t choose again
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The other curtain was missing, door handle fell off and shower floor was flooding. Not a really comfy room but like in the pictures.

    Breakfast was basic but ok, mattress was good.

    Stayed in December 2023

  • Reviewed: 28 December 2023

    9.0
    Good value for money at an excellent location
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything was fine.

    The hotel is good value for money, friendly staff, good breakfast. Parking can be done at the hotel or in the parking garage nearby (for the same price, 15 euro/day). The location is excellent, within 5 minutes walking you are in the middle of the nice old city.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    3.0
    Great location, very poor rooms
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Dated room, uncomfy bed, no tea/coffee facilities in room, lack of available staff, dog in the breakfast room, poor breakfast.

    Location

    Stayed in December 2023

  • Reviewed: 9 December 2023

    10
    very good hotel ,
    • Leisure trip
    • Couple
    • Comfort Double Room
    • Stayed 1 night
    • Submitted via mobile

    location

    Stayed in December 2023

Showing 76 – 100

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