I think that our receptionist qualification were below NH standard. Maybe he had a bad day, but it was extremally unkind.

I am NH hotels great fun. Many times, in NH hotels I had an enjoyable time, and the staff was helpful and nice. This time it was different – the receptionist was unkind, and the room was not ready at 18.30. He did not excuse for such inconvenience and spent more time on the phone instead of trying to be nice for us. It was the first time, so I was very much astonished. All the rest; room, breakfast, car park nearby, was excellent so finally we have been happy, but I hope that I will not see these receptionist anymore.

Stayed in July 2023

If you don't like minimalistic style the don't choose this hotel. This hotel rather for a business trip than a family long vacation

I liked the location and the style of the building. The room is ok for a few night but it is small. The interior is modern fresh style. The loved tiles on the bathroom The breakfast was perfect wide variation of options. The staff is nice and friendly. I recommend it

Stayed in July 2023

Good location to walk into city staff friendly

Stayed in June 2023

Need room service 24 hour

Everything

Stayed in June 2023

N/A

- Excellent location in the old town - Excellent breakfast - Friendly staff - Very clean & comfortable room

Stayed in June 2023

-

Perfect location. Right in the middle of inner city but still quiet. Large park and playground next to the hotel. The parking was excellent in the underground parking area.

Stayed in May 2023

none

excellent

Stayed in May 2023

n/a

Perfect location for a weekend brake in Graz. There is a undeground parking, which is very convenient even if there is no direct lift to the hotel - the stairs are 10m from the main entrance to the hotel. The room was clean and cosy. Breakfast was diversified and fresh - everyone will find something tasty for themselves. The staff was very helpful. Great advantage for people travelling with kids is "Kinderspielplatz im Stadtpark", of course when the weather allows. On the other side of the Park on Zinzendorfgasse street there are a lot of reasonable restaurants.

Stayed in April 2023

Automatic flush on the toilet - not sure this is really what the world needs.

This is a very smart property, business feel to it. Good breakfast - including Kaiserschmarrn for a touch of local character. 10 minute walk to the tram from the station, plenty of nice places nearby. Graz is a great tourist destination.

Stayed in May 2023

well located, beds were great

Stayed in February 2023

Excellent location, breakfast, stuff, cleaning- on the top!

Stayed in March 2023

bad wifi

Stayed in April 2023

Not convinient for public transport

Location near to all sightseeing

Stayed in March 2023

very very comfortable room great beds, silence at night, really soundproof very nicely and decently furnished all facilities look like new and are clean great breakfast will come back again soon!

Stayed in April 2023

nothing.

everything.

Stayed in March 2023

Because of the fix glasswall, it is quity uncomfortable to get in and out of the bath. The mattress on the bed was a bit uncomfortable.

The breakfast was excellent. Large variety of foods and very good quality. The Team at the Breakfast was awesome. Very friendly, smiling, attentive, helpful, swift in doing their tasks, the ideal people for catering / hospitality business. We do thank them the nice atmosphere they created and granted us. The Team at the reception was also very helpful, kind and knowledgeable.

Stayed in April 2023

ran out of napkins in the bathroom (there were only five left after previous guests).

It is my second time I stay with NH hotels. The location of the hotel is great. There is an electric kettle - you can have coffee and tea. Great hairdryer

Stayed in April 2023

na

friendly , buffet with different options.

Stayed in March 2023

-

Location, comfort, staff

Stayed in March 2023

They should refill at least the milk for the coffee machine. Our online request of refill eventually was not considered. It’s not the hotel, but be aware: Roaming enabled EV (kWh-based) chargers are located on C floor of the parking garage. Chargers on floor A are a rip off considering the time-based charging.

Great location, nice staff, spacious room

Stayed in March 2023

Very nice Hotel, good when you travel with Kids and the location is top.

Stayed in March 2023

Great place to stay!

Stayed in February 2023

Better price for breakfast

The view

Stayed in February 2023

The breakfast is very good but a little bit expensive for a teacher.

The room and the room table are fabulous. The room was ready very early in the morning. It was amazing because I could work before my meeting The location is just perfect.

Stayed in February 2023

Nice staff, perfect breakfast, very comfortable rooms. New hotel with a wonderfull location in the city centre.

Stayed in February 2023