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Reviews of Hotel Kristall 3 stars

Anger 284, 6764 Lech am Arlberg, Austria

#8 of 45 hotels in Lech am Arlberg

Guests' Choice

Review score

Based on 38 hotel reviews

9.2

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.4

  • Location

    9.4

  • Facilities

    9.0

  • Staff

    9.8

  • Value for money

    9.3

  • Free WiFi

    9.4

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Showing 1 – 25

  • Reviewed: 31 March 2024

    10
    Fantastic family ski hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    That we had to leave!

    Everything about The Hotel Kristal.is fantastic. It is set above Lech in a quiet area, but only 5 minutes walk into the centre of town. The reception is cosy and inviting with lit candles and relaxing lavendar..Easy access to the ski-locker, with heated boot racks and plenty of space for skis and poles. The hotel is spotlessly clean with copious amounts of hot water for showers and baths. There was a huge selection at breakfast of local produce. The bedrooms are large and very comfortable with beautiful views of the mountains. Richard could not have been more friendly and helpful and went above and beyond in advising on our snow walking routes.and aprés activities; he also arranged the free underground parking a few minutes from the hotel.

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Perfection! Richard and staff made my stay wonderful.
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    the only thing I could say is after breaking my knee skiing it was difficult to maneuver the stairs in the property

    the location is perfect and the personal attention from Richard and his staff is incredible. Wonderful breakfasts to start your day and a Prosecco to end it !

    Stayed in March 2024

  • Reviewed: 24 January 2024

    10
    Wonderful, Friendly, Cosy, Great location!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Wouldn't mind having a kettle in the room for an early cup of coffee

    Very kind and helpful host and personnel, delicious breakfast, the mountain views from the balcony are breathtaking. Cosy room and soft bedding.Separate storage room for your ski gear. Location is great, a quick walk to the ski lift and good restaurants near. Cant wait for our next visit! Thank you for an exceptional holiday :)

    Stayed in January 2024

  • Reviewed: 14 January 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    Nothing

    Third time to the Kristall in seven years, the standards and welcome are always unchanged, great breakfast, spotless rooms and bathrooms, short pleasant walk to every facility in Lech.

    Stayed in January 2024

  • Reviewed: 31 August 2023

    10
    Excellent hosts with beautiful accommodation
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    We arrived very wet and cold off our motorbikes, not only was our greeting warm and welcoming but the owner took us to a drying room so we could dry our gear. The rooms were beautiful with very comfortable beds. Everything about our stay was perfect, great hosts, beautiful breakfast ,extremely helpful . I would highly recommend and would definitely stay again

    Stayed in August 2023

  • Reviewed: 15 July 2023

    10
    Richard was extremely helpful and went above and beyond to assist
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Comfort, homely, location

    Stayed in July 2023

  • Reviewed: 11 February 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 7 nights
    • Submitted via mobile

    Exceptional hospitality and everything just right.

    Stayed in February 2023

  • Reviewed: 10 February 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Delicious breakfasts, great hospitality, beautiful mountain village

    Stayed in February 2023

  • Reviewed: 21 December 2022

    10
    We would highly recommend and would certainly visit again.
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    We’ve just returned from a four night stay with our sons. Our rooms were perfect, lovely and clean. The beds and bedding were super comfortable. Our rooms were cleaned each day. The breakfast was amazing every morning; so much choice! The location was central, just a few minutes from the centre. Richard and his team were extremely welcoming, efficient and helpful, recommending taxi companies from Innsbruck and ski hire.

    Stayed in December 2022

  • Reviewed: 1 August 2022

    10
    An excellent stay at Lech Alps mountain valley
    • Leisure trip
    • Solo traveller
    • Junior Suite
    • Stayed 4 nights

    Wifi was capped at 4 Mbps, if this tells you something then take it at what it is. It may be improved in future. Books recommended for rainy days.

    Great and helpful staff (most of whom spoke English very well :). The junior suite on top floor was great, very spacious. The modernized bathroom was nice as well. Bed was comfortable, breakfast was top notch and my 4 day stay was excellent all in all. Amazing hiking places in Lech so definitely for this town stay at Kristall!

    Stayed in August 2022

  • Reviewed: 16 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Comfort Double or Twin Room
    • Stayed 5 nights

    Hotel staff went above and beyond, loaning my daughter a jacket when our luggage was delayed by two days and we arrived from Greece wearing beach clothes. They were also able to support our gluten-free dietary restrictions at breakfast. Richard was able to provide many helpful transportation tips and hiking information.

    Stayed in July 2022

  • Reviewed: 18 April 2022

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very very friendly owner.. He was very understanding when I changed dates and did so free of charge. Rooms were super cosy and the wellness facilities were amazing as well. Exactly what you need after a ski touring day :)

    Stayed in April 2022

  • Reviewed: 14 March 2022

    10
    Excellent and charming place to stay in Lech!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights

    Nothing - was a great week!

    This has been our favorite guest house to stay at in Lech. Location - Very close to the ski lifts, and elevated off the main drag. A ~2 minute walk to the Gondola to Oberlech and ~5 minutes to the other lifts. Good views from it looks like most every room. Breakfast - Great, and in a charming breakfast room. Good selection and great quality is a great way to start off a ski day. Rooms & Hotel - The room was really charming with a nice balcony, comfy beds, lots of closet space, and an unexpectedly large bathroom. There was also a great sauna that was very nice after skiing.

    Stayed in March 2022

  • Reviewed: 20 February 2022

    10
    Fabulous. The location, breakfast and amenities were out-classes only by the warm hospitality of Richard and his team. T
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 7 nights
    • Submitted via mobile

    everything was great.

    Location, a fab breakfast, views, sauna, and really wonderful staff

    Stayed in February 2022

  • Reviewed: 18 January 2022

    10
    Wonderful small little B&B, perfect for a stay in the middle of Lech
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted via mobile

    cleanliness, friendliness, breakfast, location

    Stayed in January 2022

  • Reviewed: 3 January 2022

    10
    A beautifull clean place, would like to go back.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted via mobile

    -

    Really kind personal

    Stayed in January 2022

  • Reviewed: 18 September 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    The shower is a bit small and the water pressure could be stronger.

    All in all we have enjoyed our stay and would recommend it to others. The hostess and staff were very friendly and welcoming. The room was spacious. Location is great. Very quiet. Comfortable private parking with easy access to the hotel. Breakfast was good. Nice selection and tasty.

    Stayed in September 2021

  • Reviewed: 27 August 2021

    9.0
    We love this place, great location,very welcome owner,the breakfast was excellent. If you come to Lech-this is the place
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 3 nights
    • Submitted via mobile

    All good!

    This hotel is amazing. The owner is very welcome,the breakfast is great. Location is perfect, best value for money.

    Stayed in August 2021

  • Reviewed: 26 June 2021

    8.0
    Amazing
    • Leisure trip
    • Solo traveller
    • Deluxe Single Room
    • Stayed 1 night
    • Submitted via mobile

    For me nothing!

    Very clean! And staff is extremely kind. I love it!

    Stayed in June 2021

  • Reviewed: 10 April 2024

    10
    Perfectly located cozy hotel with a very friendly staff. Highly recommended!
    • Leisure trip
    • Group
    • Junior Suite
    • Stayed 5 nights

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 21 March 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Comfort Double or Twin Room
    • Stayed 7 nights

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 4 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 7 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 17 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 3 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in August 2023

Showing 1 – 25

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