Skip to main content
  1. Hotel reviews homepage
  2. Austria hotel reviews
  3. Lower Austria hotel reviews
  4. Wiener Neustadt hotel reviews
  5. Reviews of PLAZA INN Wiener Neustadt, BW Signature Collection

Reviews of PLAZA INN Wiener Neustadt, BW Signature Collection 3 stars

Erwin Schroedinger Strasse 9 - 11, 2700 Wiener Neustadt, Austria

#4 of 22 hotels in Wiener Neustadt

Guests' Choice

Review score

Based on 32 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.4

  • Location

    8.0

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    9.1

  • Free WiFi

    10.0

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 24 February 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    It was perfect! The check in was fast! The gentleman at the check in counter was absoluteley nice and supportive! The room was clean and perfect and brand new!

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    I stayed in room 245. It saddens me to describe the following but it is my moral obligation to do so : When I checked in on the morning of 23rd February I noticed the kettle has dark residue which I correctly identified as instant coffee. I showed it to the cleaning lady on the same floor. She asked me for my room number and told me in German she will clean it. Two minutes later she knocked on my door and returned the same kettle she had cleaned (she even gave a thumbs up 👍). I am by nature a doubting Thomas so I rinsed the kettle before using it. When rinsing the kettle it had lots of soapy residue! I know cleaning ladies have a hard job with little rewards but I draw a red line when it comes to health and safety (if they have not even basic common sense they are in the wrong job). I fear she used an antibacterial spray and a paper tissue and didn't rinse the kettle at all which boggles the mind. The window has blinds that can be manipulated slightly but not removed so the feeling of spaciousness is compromised. The breakfast was below my expectations. It had fresh scrambled eggs, brie cheese and bread which were good but everything else was uninspiring and bland (bring your own spices as I do. They only have black pepper). Coffee comes out of the dreaded coffee machines German pensioners are fond of.

    Design of the room and bathroom. Comfortable bed. Friendly staff at reception and the breakfast room.

    Stayed in February 2024

  • Reviewed: 25 January 2024

    9.0
    Good value and close the local airport.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Colud not change the temperature in the room. It was a bit warm at 23 deg C.

    New and nice hotel. Friendly staff. Rooms are moderna. Beds good.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights

    Very clean and warm hotel. Our room was amazing

    Stayed in January 2024

  • Reviewed: 1 January 2024

    10
    Perfect
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hotel is new with a beautiful room and parking area for everyone

    Stayed in January 2024

  • Reviewed: 1 January 2024

    8.0
    Nice hotel, great breakfast, budget friendly
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted via mobile

    The main thing that I didn’t like were the beddings. Even though the bed was made of a really good quality undoubtedly, the begging were all made of synthetic material and we were both sweating as hell during the night. I assume they used synthetic beddings to try and prevent the mattresses and pillows but we had really bad sleeps. We were sweating as being sick. I appreciate it’s a new hotel and they still try to see what works out and what not, but this is a very important thing they need to change first because having a good sleep is the key priority. Obv the location is in an industrial area which means that nothing is around the hotel in walking distance. The safe was not working yet

    The property was really nice! We’ve been told that the hotel was only 3 months old so everything was looking new, clean and maintained. The staff was really nice and friendly, especially the women in the breakfast. We were always going for breakfast quite late and before putting everything back they were asking us if there is anything else we would like to eat. They were also happy to make us something fresh if we wanted. The people in the reception were happy to help us with everything, they even gave to my partner a key from a different reception room because he wanted to practise on his musical instrument. Parking was free outside the hotel, so that was convenient too. The cleaners were also trying to accommodate our needs.

    Stayed in December 2023

  • Reviewed: 30 November 2023

    9.0
    Good Staff, clean room, new, cosy, close to the airport, good value.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    It was all that was necessary for a breakfast.

    Stayed in November 2023

  • Reviewed: 30 November 2023

    10
    Exceptional
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioning not working

    Stayed in November 2023

  • Reviewed: 30 November 2023

    10
    Exceptional
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Air conditioning not operating

    Stayed in November 2023

  • Reviewed: 27 November 2023

    8.0
    Comfortable stay, should be better once the hotel restaurant is open.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    Restaurant not open yet to had to travel for food (didn't affect breakfast). Limited bar facilities. Issue with flashing night lights (had to tape over them as I couldn't turn them off) reported to staff. Need more parking spaces.

    Rooms were all brand new, very clean and well appointed. Staff were very friendly and helpful.

    Stayed in November 2023

  • Reviewed: 9 November 2023

    10
    Excellent Stay
    • Business trip
    • Group
    • Standard Double Room
    • Stayed 2 nights

    Nothing.

    Location of the hotel was close to my client place. Easy access to restaurents and city. Perfect place to stay and will recommand for others.

    Stayed in November 2023

  • Reviewed: 27 October 2023

    9.0
    Brilliant and comfortable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Shower cabin door could not stop water pouring on the floor…

    Location,personnel,comfort

    Stayed in October 2023

  • Reviewed: 26 February 2024

    5.0
    Confused
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Kid-size beds - short and narrow (for people shorter than 155, I guess) No so pets friendly (receptionist surprised I have pets, 15 euro per pet per night) - you get to know only when arrived to the location From the window you may observe hill with trash on it Room is tiny, but staffed with furniture so really hard to move and feels like a closet No spoons, no toothpaste, really cheap shower gel, so need to use double body cream after

    Stayed in February 2024

  • Reviewed: 13 April 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in February 2024

  • Reviewed: 14 March 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 9 March 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 2 March 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in March 2024

  • Reviewed: 12 February 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 1 February 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 27 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 22 January 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in January 2024

  • Reviewed: 28 December 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in November 2023

  • Reviewed: 10 December 2023

    10
    great place
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    There are no comments available for this review

    Stayed in December 2023

  • Reviewed: 10 December 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in December 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!