Seestraße 89, 4830 Hallstatt, Austria
#1 of 6 hotels in Hallstatt
Guests' ChoiceBased on 374 hotel reviews
9.7Cleanliness
9.8
Comfort
9.8
Location
9.9
Facilities
9.7
Staff
9.8
Value for money
9.2
Free WiFi
9.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 May 2024
Avraham
Israel--
Everything was just perfect! Simple and chic, spotlessly clean room; courteous, and attentive service! And the view is magnificent!!
Stayed in May 2024
Reviewed: 6 May 2024
Khanapol
ThailandEverything is perfect!
Stayed in May 2024
Reviewed: 1 May 2024
Ilin
TaiwanNothing unsatisfied.
The place was cozy and quiet even being located in the tourist area. The breakfast was nutritious yet delicious, and we enjoyed having it in the room.
Stayed in April 2024
Reviewed: 28 April 2024
Bussayapa
ThailandNothing
Phenomenon view and great interior
Stayed in April 2024
Reviewed: 26 April 2024
Guliz
TurkeyNothing
Lake view, location, room, cleaning, bahthroom, breakfast in the room, hospitality
Stayed in April 2024
Reviewed: 19 April 2024
Daniel
SingaporeNothing.
Everything was perfect. It was an amazing experience to have a room at the edge of the lake and to have breakfast in the room while enjoying the scenery and swans just outside the windows.
Stayed in April 2024
Reviewed: 13 April 2024
Younga
FranceThe Tv did not work, and even though I have informed it to the staff, there was no solution to fix it. Little suggestion: Breakfast was very tasty. However, it could be a bit more personalised. You can maybe ask the guest to fill out a paper before dinner what they would like to have for breakfast?
Even though it was one of the most expensive accommodations in Hallstadt, it was definitely worth it! I highly recommend it: - friendly staff with communication easy - location wise, it is perfect, near the lake, near the bus stop, and the boat stop - simply the view from the window is amazing! - large and big modern room & big bathroom - calm breakfast in the room with the view
Stayed in April 2024
Reviewed: 12 April 2024
Anil
Turkeynothing
It is the best hotel in Hallstatt! We loved everything about the hotel. The view is amazing. Breakfast is served in to your room. The room is clean, the staff is so friendly and helpful.
Stayed in April 2024
Reviewed: 30 March 2024
Ioannis
LuxembourgAmazing view
Stayed in March 2024
Reviewed: 25 March 2024
Emmanouil
GreeceThe location is the best
Stayed in March 2024
Reviewed: 24 March 2024
Hanna
United KingdomThe view is superb! Plus the host is very accommodating and personally welcomed us in the property. Worth thr price and will definitely recommend!
Stayed in March 2024
Reviewed: 12 March 2024
Clare
AustraliaNothing.
10/10. We had the best time at Polreich. The location is amazing, the room very clean and comfortable and such a great view. All the staff were so friendly and Alex at the Cafe went above and beyond to ensure we had a great time.
Stayed in March 2024
Reviewed: 9 March 2024
Gabriela
ParaguayGreat location, amazing view, nice sfaff
Stayed in March 2024
Reviewed: 25 February 2024
Anastasia
GreeceI didn’t like the bed pillows
Stayed in February 2024
Reviewed: 25 February 2024
Johanna
United KingdomWe heard a few loud noises above us during the day.
Couldn’t have been happier with our stay at Polreich for my 30th Birthday. We chose to stay here for the view and ended up really impressed with every element. Communication pre and during our stay was consistent. We had an extra request which was happily catered to. Check in was very smooth and secure! Super modern keypad and cards to let us into a main hallway and then our room. The room was incredibly clean and feels modern and cosy. The view of course was exceptional, we feel really lucky to have been able to stay here (photos attached is the view from Polreich). A bonus was our breakfast every day. The staff were super kind when delivering it to us and cooked us eggs!
Stayed in February 2024
Reviewed: 25 February 2024
Mohammed
United Arab EmiratesThe lake view
Stayed in February 2024
Reviewed: 25 February 2024
Bee
United KingdomThe view is stunning and the check in/out is convenient! Breakfast is beautiful! Recommended
Stayed in February 2024
Reviewed: 20 February 2024
Petra
SlovakiaEverything was just perfect.
Stayed in February 2024
Reviewed: 19 February 2024
Nicole
Hong KongLocated not far away from the ferry terminal, the room with a view is absolutely cosy and enjoyable. Breakfast is amazing. I will definitely recommend this accommodation to my friends.
Stayed in January 2024
Reviewed: 15 February 2024
Yianna
CyprusAmazing view
Stayed in February 2024
Reviewed: 11 February 2024
Esin
CyprusEverything just perfect
Stayed in February 2024
Reviewed: 10 February 2024
Kai
United StatesLittle bit of difficult to check in to get four digits CODE to enter the room,especially if you don’t have internet connection
Stayed in February 2024
Reviewed: 7 February 2024
Megan
United KingdomAmazing, room with a stunning view in central Hallstatt. We had a wonderful stay here, the staff were so friendly, breakfast was sensational, and just a short walk from the ferry and bus terminals. Highly recommend!
Stayed in February 2024
Reviewed: 7 February 2024
Maria
PortugalIt would've been great to also have shampoo besides body wash, the room was a little loud due to someone above moving things and in the morning there are church bells waking you up at 6am, but I guess that's the common thing there.
Breakfast was great, employees great and responding often. The view is gorgeous, especially swans coming to have breakfast with you in the morning.
Stayed in February 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content