Herrengasse 12, 01. Innere Stadt, 1010 Vienna, Austria
#105 of 378 hotels in Vienna
Guests' ChoiceBased on 1111 hotel reviews
8.7Cleanliness
8.9
Comfort
9.0
Location
9.7
Facilities
8.6
Staff
9.1
Value for money
8.2
Free WiFi
8.7
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End of dialog contentReviewed: 28 August 2023
Gavril
RomaniaLocation, near subway, easy to acces many points in Viena. Excellent breakfast!
Stayed in August 2023
Reviewed: 28 August 2023
Ann
PhilippinesNone
The staff was very hospitable and efficient. The location was perfect for walking around, Cafe Central was just across and had a great breakfast there. The hotel was very clean and aircon was sufficient for the hot weather. Jun, the doorman was very jolly and would greet us and advise us where to go and eat!
Stayed in August 2023
Reviewed: 27 August 2023
Kristian
MontenegroLocation was perfect and the staff was lovely
Stayed in August 2023
Reviewed: 26 August 2023
Ann
Irelandnothing!
location, space, cleanliness, staff !
Stayed in August 2023
Reviewed: 25 August 2023
Mark
United StatesLocation. The man at the front desk was helpful and the bellman was very efficient
Stayed in August 2023
Reviewed: 23 August 2023
Elaine
United KingdomNot sure if air conditioning turned off in the middle of the night but the room was very warm. Daytime was ok.
Excellent location. Very helpful staff.
Stayed in August 2023
Reviewed: 23 August 2023
Alina
CyprusExcellent location, clean big room, quiet at evening despite of central location
Stayed in August 2023
Reviewed: 19 August 2023
Yosef
IsraelSuperb hotel: excellent, unbeatable location, not too big, particularly good breakfast, staff is extremely nice, attentive, and helpful, the junior suite in which we stayed was spacious and comfortable.
Stayed in August 2023
Reviewed: 15 August 2023
Gilberto
United StatesNot really anything to dislike about the property.
This hotel has the up-to-date comforts in the middle of Vienna's old-world charm. Location was excellent as many points of interest were well within walking distance. Stephanplatz is a short 5 minute walk in one direction and the Hofburg area as well. Their breakfast a bit expensive but very good selection and options.
Stayed in August 2023
Reviewed: 13 August 2023
Danijel
CanadaN/A
Very clean. Friendly staff. Good location
Stayed in August 2023
Reviewed: 13 August 2023
Susan
United StatesThe valet parking was not advertised. It would have been helpful to know ahead of time. This was our first time in Europe and not used to having to park in an off site garage. Better signage would have made the hotel easier to find. GPS sent us to a street that had been permanently closed. Not the hotel’s fault but with one way streets we couldn’t get to it.
The hotel offered free valet parking. That was great since we were in Vienna for the first time and the closest garage was several blocks away.
Stayed in July 2023
Reviewed: 10 August 2023
Amirhossein
CanadaNo pool
Location is in heart of old town. Near to many good places.
Stayed in August 2023
Reviewed: 9 August 2023
Amir
IsraelLocation is perfect. Room was very clean and spacious. Staff was friendly and helpful.
Stayed in August 2023
Reviewed: 4 August 2023
Kathryn
United Kingdomcharged me for the water but did reverse when I complained - it was £ and no breakfast that would of been extra but location and room space was great - it would of been nice to be upgraded they hinted but I had to join as a member which I did but they said the upgrade would be next time Went to use the steam room but it wasnt working apparently I should tell recieption before but I didn't know this as no room info
location amazing, water and apples every day and biscuits coffee etc large comfortable bed
Stayed in July 2023
Reviewed: 3 August 2023
Hameed
Saudi ArabiaBreakfast was excellent. Room is spacious.
Stayed in August 2023
Reviewed: 3 August 2023
Laura
AustraliaWould have been good to be provided complementary water daily as we were charged for what we thought was complimentary water.
Generous sized room. The hotel location is perfectly located for sightseeing by foot. Very clean. Overall, it was a great hotel and we will look to stay here again.
Stayed in August 2023
Reviewed: 25 July 2023
Tamar
IsraelNothing. Everything was good.
The hotel is excellent. A scpacious and comfortable room. Excellent breakfast . Reception staff were very nice and gave excellent service. A 10 minute walk from most attractions. We will return to this hotel
Stayed in July 2023
Reviewed: 25 July 2023
Tamas
Austriaprice is couple hours change,if you choice this hotel better book earlyer,last minute should more 100€ cost.
if you arriving to hotel you meet with very very friendly personal they do for you everything what possible.i was in this hotel more times personal not much changes this is very good sign. Breakfast is more as exzellent in this hotel. Fresh everything and you can order warm food,they made like you ask and very tasty,super friendly personal in restaurant to.i can just recommend this hotel,4 star but service is 5.
Stayed in July 2023
Reviewed: 24 July 2023
Barbara1510
CroatiaPerfectly located and clean, staff amazing and very helpful.
Stayed in July 2023
Reviewed: 21 July 2023
Neda
Saudi ArabiaNothing
The location and the very friendly staff
Stayed in July 2023
Reviewed: 19 July 2023
Marko
GermanyConstruction place next to the hotel and directly in-front of our window (restoration of a complete building). No influence to us, because we stayed during public holiday and weekend. for other guests could be a topic. There was no information when we did the booking - should be done in advance (days and time of the construction work).
Nice area to start sight seeing Good hotel restaurant Clean rooms Kindly staff
Stayed in May 2023
Reviewed: 16 July 2023
James
United StatesPerfect location in the inner city. Within walking distance to a whole host of things.
Stayed in June 2023
Reviewed: 16 July 2023
Drsameer
Saudi ArabiaLocation is amazing and Staff is friendly.
Stayed in June 2023
Reviewed: 15 July 2023
Meshael
Saudi ArabiaThe pillows were not comfortable
Room size was so good and the location was fantastic. Also the reception staff were very friendly and helpful
Stayed in July 2023
Reviewed: 14 July 2023
Salem
KuwaitPrice of daily parking at the hotel is too much 45 euro per night
Excellent hotel
Stayed in July 2023
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