Gudrunstraße 184, 10. Favoriten, 1100 Vienna, Austria
#207 of 378 hotels in Vienna
Guests' ChoiceBased on 1446 hotel reviews
8.3Cleanliness
8.6
Comfort
8.6
Location
7.8
Facilities
8.3
Staff
8.8
Value for money
8.4
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
George
RomaniaSince it is an 4 stars hotel, we were expecting to have shoes in our rooms, but it wasn't like that. Also, the location is ok, but not great.
We loved the room and the breakfast. It has all that you could possibly need and want. We highly recommend it.
Stayed in April 2024
Reviewed: 27 April 2024
Maciej
United KingdomThe hotel needs renovation. We had a coffee maker in the room, but only 2 coffee capsules.
Helpful staff, storage room where we could leave our luggage
Stayed in April 2024
Reviewed: 27 April 2024
Παναγιώτης
GreecePoor water pressure
The location was handy.
Stayed in April 2024
Reviewed: 22 April 2024
Sanja
GermanyThe room was clean, and the beds were very good. When I reported one small issue, the staff solved it the same day. The location is very well connected to the whole city. There are buses and trains in the vicinity. Check-in was fast. In total, I enjoyed my stay.
Stayed in April 2024
Reviewed: 19 April 2024
Andrei
RomaniaThe pillows were very very soft and we could not sleep very well Air conditioning doesn't work properly The rastaurant for dinner doesn't offer so much varieties
Close to the airport - 20-30 minutes with taxi Varied breakfast for all tastes The staff Location near to public transport Clean and quiet Room very lighting
Stayed in April 2024
Reviewed: 18 April 2024
Johannes
United KingdomGood Breakfast, nice staff, good rooms
Stayed in April 2024
Reviewed: 17 April 2024
Efi
GreeceThe location is not that convenient to go around Vienna. The check-in was adequate, I was waiting a lot of time unfortunately. The towels could be a bit more clean.
Super clean room, perfect amenities and very comfortable. Loved the fact that it had some tea and coffee in the room. I could also leave my luggage after check-out.
Stayed in April 2024
Reviewed: 15 April 2024
Marian
EstoniaThe only thing that bothered me was that the room door was not soundproof at all! People walking past the room is fine, but the door banging in the middle of the night scared me awake every night.
Everything needed was there - hair dryer, kettle - tea/coffee, fridge, safe, TV, complimentary water. The bed was super comfy and room warm. Everything was clean and in good condition. Location is great - 2stops away from main station HBF - easily commuted to everywhere in Vienna.
Stayed in April 2024
Reviewed: 12 April 2024
Sunčana
CroatiaAdditional bed in room (for child) is actually armchair - not comfortable and too narrow. Beside cheeses, selection of food for breakfast is boring.
Good location just between city centre and Schönbrunn palace, close enough to walk there if you like walking. Friendly stuff. Clean, with nice bathroom. Interesting selection of cheeses for breakfast and good coffee.
Stayed in April 2024
Reviewed: 9 April 2024
Iuliia
NetherlandsThe room was good, we haven’t tried the breakfast. The overall feeling was that the hotel is worn out a bit . There was a cigarette smell in the lobby
The location is good - close to the public transport, 20 mins by tram from the city center
Stayed in April 2024
Reviewed: 8 April 2024
Kamilya
KazakhstanAfter 7pm there is no place to eat (besides hotel); supermarkets close early near hotel.
Nice, clean hotel
Stayed in February 2024
Reviewed: 8 April 2024
Oanastefania
SwitzerlandLarge rooms, very clean and comfortable
Stayed in April 2024
Reviewed: 7 April 2024
Indra
IndonesiaGreat location and helpful staff, very recommended hotel
Stayed in April 2024
Reviewed: 6 April 2024
Polly
United KingdomWe pretty much liked everything!
Spacious, clean room with very comfy beds. Very helpful and kind staff.
Stayed in April 2024
Reviewed: 5 April 2024
Klaudija
CroatiaComfortable rooms and nice stay. We’ll come back!
Stayed in April 2024
Reviewed: 4 April 2024
Maria
United KingdomNo tables outside but may be seasonal
Value for money, great for a night if need to be near station. Clean, decent breakfast for the money
Stayed in March 2024
Reviewed: 4 April 2024
Gnimah
GermanyThe room was small but nicely equipped with all the necessities. The stuff was friendly and available. Great location due to the proximity to public transport (only one stop away from the Wien main station).
Stayed in March 2024
Reviewed: 2 April 2024
Sean
AustriaThe fact there is visible parts of fluff in the wardrobe and fridge cabinets, quite dissatisfying to use. Question is does the housekeeping take time to care for these, because clean is not all that if there is fluff over all the surfaces in the room. Also there was a bad smell from the bathrooms (I think the toilet sewers are quite clogged), only left the room for an hour and forgot the door to the toilet open, on return there was bad smell in the rooms.
In close proximity to the train station.
Stayed in April 2024
Reviewed: 2 April 2024
Jojo1493
Kuwaitasked for extra pillows they didn't provide me there's was a stain on the blanket.
Breakfast was perfect with a lot of varities, Room size was good and location was very close to the train station.
Stayed in March 2024
Reviewed: 30 March 2024
Jaakko
FinlandAir conditioning wasn't working and we were told it is not available during winter months. even if it's hot already in late March. Instead, the AC only heats up the room even in cool mode.This wasn't told to us upon booking nor when we checked-in. Then when opening windows to cool the room, some idiot neighbors were smoking on their window even though it's forbidden and we got the smoke in our room and had to keep windows closed. Thus, we ended up having a hot room for sleeping. Also, our mini fridge was out of order. The reception seemed not that interested in the matter.
Good beds, quality shampoo, soap and body lotion provided . Clean room and bath for luxury.
Stayed in March 2024
Reviewed: 27 March 2024
David
BrazilNothing
All
Stayed in March 2024
Reviewed: 26 March 2024
Damir
Hungary-
Kindness of the staff
Stayed in March 2024
Reviewed: 10 March 2024
Atis
LatviaBreakfast was simple and nothing changed during days, but quality was ok
Rooms were clean, bathroom had a bath. Room had a small fridge
Stayed in March 2024
Reviewed: 7 March 2024
Ciprian
Romania- king bed were actually two twins merged together - it may be a bit far from city center but as I mentioned the public transport’s station is so close
The hotel is situated like 20 mins by train/underground from city center and the closest station is like 5 mins walk You can find some shops and supermarkets nearby + cleanliness + stuff + breakfast ( unfortunately we have to pay for it -22€/ person but at the time of our stay there was a discounted price)
Stayed in March 2024
Andorra la Vella, Andorra
Bruges, Belgium
Johor Bahru, Malaysia
Mae Rim, Thailand
Houston, USA
Kennebunkport, USA
Pirque, Chile
Veracruz, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content