Gemeindestraße 8, 6450 Sölden, Austria
#38 of 42 hotels in Sölden
Guests' ChoiceBased on 47 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
9.1
Facilities
7.7
Staff
9.0
Value for money
8.1
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 3 January 2024
Eric
GermanyThere was no fridge located in the room. Although the weather was cold and and permitted keeping cold items on our balcony, the items did get some sunshine in the afternoon hours which made us a little worried about our chilled items. The short distance to the street from the hotel entrance could have been properly cleared. There was always a large patch of trampled ice and snow to cross which required extra caution when crossing with ski boots while also carrying skis.
The hotel breakfast was truly awesome and wholesomely selected for any taste in breakfast. The morning staff was truly heartwarming and welcoming each morning. Was rich with conversation and made the morning seem like waking up at home with the siblings.
Stayed in December 2023
Reviewed: 15 July 2023
Shawn
CanadaCheckin is off site with limited parking available. No air conditioning but temperatures cooled off at night.
Excellent breakfast, walking distance to many restaurants in town
Stayed in July 2023
Reviewed: 23 June 2023
John
United KingdomWould have used the sauna and swim if it had been on site, but it wasn't.
Very in keeping with the Ski lodge theme, really great staff and location. Basic room, but no complaints.
Stayed in June 2023
Reviewed: 20 June 2023
David
United KingdomNo tea/coffee making facilities in the room.
It’s a lovely hotel. Our room had a terrace (balcony), views of the mountains and was a good size. The staff were welcoming, helpful and polite. Breakfast was really good.
Stayed in June 2023
Reviewed: 19 February 2023
Adam
United Kingdomexcellent location for the ski lifts and fine breakfast with large rooms
Stayed in February 2023
Reviewed: 25 December 2022
Gareth
United KingdomWould have been better to have curtains from the start. The kitchen requires washing up equipment and drying towel. Some the drawers need fixing.
Spacious and comfortable. Great location.
Stayed in December 2022
Reviewed: 16 June 2022
Sid
United KingdomClean and comfortable. Breakfast was cooked to order . Location was perfect.
Stayed in June 2022
Reviewed: 8 April 2022
Dusan
NetherlandsBeds were way too soft, which was not comfortable at all, I would suggest replacing mattresses. Besides that, everything was perfect.
Room was very clean with the daily cleaning that was done perfectly. Thank you so much on that. The breakfast was really good, nice selection of high quality. The hotel provides the free access to the pool which is next building to the hotel, which is also nice and ideal after the whole day of skiing and nice amusement for kids as well.
Stayed in February 2022
Reviewed: 27 February 2022
Sasa
NetherlandsMattress was very bad. No water glasses in room.
Clean, warm (too warm), location, dedicated parking spaces. Entrance to excellent pool (next to hotel)
Stayed in February 2022
Reviewed: 10 February 2022
Mohamed
GermanyLocation was as the name says very central.
Stayed in February 2022
Reviewed: 25 January 2022
Cynthia
Switzerlandone of the bed was a bit old and soft. would be great to have a kettle in the room to make tea at night
Centrally located in Solden and only a short walk to ski lift. Free entry to the public pool and sauna complex next door
Stayed in January 2022
Reviewed: 6 September 2021
Barbara
SloveniaGreat location, excellent room, friendly staff and very, very cosy beds :)
Stayed in September 2021
Reviewed: 16 August 2021
Sandra
LatviaPoor breakfast
Location, room numbers, friendly stuff
Stayed in August 2021
Reviewed: 16 August 2021
Matěj
Czech Republiccomplicated check-in in other building around 1 km far.
Nice Personel location near city centre, but quiet
Stayed in July 2021
Reviewed: 16 December 2023
Pavelbolshakov
RussiaWiFi was unstable.
Stayed in December 2023
Reviewed: 14 December 2022
Nino
SloveniaI only wish pillows were harder, otherwise perfect.
Stayed in December 2022
Reviewed: 14 September 2022
Andy
IrelandI had to drive about one kilometer to another hotel to collect the room key. This was not expected and was a serious inconvenience
Nice simple room beside leisure centre at I had free access with my booking
Stayed in September 2022
Reviewed: 22 March 2022
Angela
Germanynot very clean old and worn bedsheets
location
Stayed in March 2022
Reviewed: 21 March 2022
Bogdan
RomaniaThere is somebody at the reception only for a few hours per day, since this it not their main building...Room furniture is old and needs refurbishment/replacement. The radiators didn't work for the first 3 days, although I repeatedly reported them to the reception desk in the morning. Only on the 4th day somebody came and fixed them. The breakfast menu is decent, however the eggs are cooked right on the hallway at the entrance in the breakfast room, on a small stove. Anybody going to breakfast can see and pass by the large pan with 4-5 eggs being cooked, so they are within anybody's reach (not ok at all!). In the morning I could smell the bacon being cooked although my room was on the 3rd floor (room 134), as the smell came underneath the door. The safe box didn't work: there was no way to use a code, however they left me the back-up key on top of it. If you wanted safety, you needed to take the key with you on when you got out of the room.
The hotel is centrally located, within walking distance from Gigi Joch ski lift. There are 4-5 good restaurants nearby, but you need to book ahead of time, since they are all full. You may find a good Japanese restaurant downstairs, with an interesting menu. The rooms are spacious and clean.
Stayed in March 2022
Reviewed: 12 February 2022
Boris
AustriaComfortable, clean and great location
Stayed in February 2022
Reviewed: 28 August 2021
Jutta
GermanyThe reception was not occupied We had to check in and get our key at a partner hotel which was more than 1000 meters away.There was no route direction just an address When we arrived there finally the receptionist there was very unfriendly.
Our room was OK. The lady who served us our breakfast was very nice and guest orientated She even organized some lemmon, for the tea.
Stayed in August 2021
Reviewed: 1 October 2023
Anonymous
GermanyI didn’t like the fact after we drove to the address there was a sign on the counter saying to drive 2km down the road to a different hotel to check in ??? That didn’t make any sense so there is no staff at the hotel other then breakfast in the morning we saw a women .. I also didn’t like the fact we had a couch that pulled out into a bed and there was no sheets on the couch and guess what we couldn’t go ask for sheets unless we wanted to drive or walk 2 km to a different hotel …. It wasn’t also as clean as you think it should be there was dead flys on the couch and windows … the breakfast was ok
Didn’t really like anything about the apartment…
Stayed in October 2023
Reviewed: 16 April 2024
Daniel
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 3 March 2024
Boris
United StatesThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
Killin, UK
Lexington, USA
Thredbo, Australia
Kastamonu, Turkey
Francavilla di Sicilia, Italy
Bangsaen, Thailand
Kaunas, Lithuania
Kyleakin, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content