No drinking water in the room no refrigerator in the room

It’s good

Stayed in May 2024

Room comfortable , staff nice , everything be perfect 🥰

Stayed in May 2024

Not a great section of vegan options for breakfast

Fine central location. Clean and comfortable rooms. Great helpful staff.

Stayed in April 2024

At night I couldn't leave the windows open, as the students below (uni opposite) were somewhat loud, but I guess that circumstancial as it was weekend and some pubs and uni right there

Staff was really wonderful and helpful, facilities great

Stayed in April 2024

Andrea at the reception was extremely kind and helpful!

Stayed in April 2024

I wasn't given the city welcome pass when checking in and my room was missing a "do not enter" sign, but I asked the next morning about these and were given them. The shower wasn't very good; the tubing was too short to reach the maximum shower head height and the wall connection came off a couple of times (I was able to put it back on but still annoying).

The hotel is beautiful and the staff are incredibly friendly. The location is fantastic being right next to the old city and near transport links. The room was very nicely styled and very comfortable. Would happily stay here again if I was ever back in Innsbruck.

Stayed in April 2024

Good location Helpful staff Would stay again

Stayed in April 2024

Nithing

The staff is super friendly and helpful. The room is very big, clean and convenient. The location is excellent, few steps from the old town. The spa area is a bonus. The bed is super comfortable. Super clean and tidy. The lady in the reception (I think that she is the owner) is super welcoming and helpful.

Stayed in April 2024

Cleanliness: when I arrived the room was absolutely clean. Several days later I started noticing some small rounds of dust on the floor, nevertheless the cleaning ladies come every day. It didn't bother me too much, as overall everything was still very clean. As I mentioned, sauna is not very big. And also 1 shower out of two was working poorly - not all taps were working. Again, it is not a big deal, when there are not so many people, but otherwise you'll have to struggle with it. On the other hand, I wouldn't expect a lot of frozen skiers/snowboarders there, so it is ok. All these small details didn't spoil me the great impression of the place!

First of all: the description on the Booking site is complete and reflects all opportunities/benefits. I would say it is the best hotel for tourists without skies/snowboards or business trips. Accommodation: the room was clean and very spacious. The view was to the inner square of the building, so no traffic below my windows. Toilet is also clean and had everything, that you might need: shampoo, soap, sewing kit and even ear-plugs:) There was a bed, 2 chairs and a lot of space in the wardrobe. As well as the free safe. Also, there is a central heating/cooling system with a thermostat, but I didn't use it. I didn't ask, but it seems that they don't have a spare room for skies/snowboard, so you'll probably have to keep it all in the room/balcony. Location: it is located in the very city center, so you'll need just 5 minutes to reach most of sightseeing places! Better location couldn't be imagined! Still it is located 15 minutes away from main railroad station, so take it into consideration, if you don't travel by car. Breakfast: breakfast costs extra (app. 20 euros each), but it is completely worth it! You get meat and cheese slices, veggies, even salmon. Besides that there are different cereals, fruits and even hot omelette and sausages! I would recommend to reserve breakfast, as they serve it from early morning, so you can eat and start your daily itineraries! Parking: they don't have their own parking, but the closest parking to them has a contract, so you could pay for the parking at the reception - it will be cheaper, if you pay at the parking itself. Staff: the people at the receptions are extremely friendly! They can help you with anything: to make an Innsbruck card, to reserve a table, to help you find a way. They speak English and Deutsch, it was a great pleasure to talk to them, they were very helpful! Benefits: they have sauna, but depending on the season it has different working hours.

Stayed in April 2024

Tub high sided for this old guy.

Staff great & friendly. Good size room & bath. Breakfast very good but a bit pricey. Room had a comfortable chair with foot stool. Location good. Near bus stop.

Stayed in April 2024

Bed was too soft and not comfortable.

Room was very spacious and clean. Staff were nice.

Stayed in March 2024

Bath had a few signs of rust along the metal frame of the glass separator.

Comfy bed, clean big room, nice balcony with mountain view. The staff was especially friendly and super available to help us with our requests. Breakfast was tasty and had a few vegan options (vegan milk, cooked vegetables, pickles, fruit, breads, I think also cereal and some jam). Parking next door, with special hotel rate of 15E/day.

Stayed in April 2024

The sauna area, whilst clean and pleasant, smelt badly of drains. Some noise from a nearby nightclub into the early hours.

A boutique hotel 5 minutes walk from the old town centre of Innsbruck, and easy walking distance from the central train/bus station, and from the funicular to Nordketter. The staff were friendly and helpful in organising a taxi to the airport. Clean and comfortable bedrooms with modern decor and comfortable beds.

Stayed in March 2024

Everything is very good. One small suggestion: the hotel is sending emails in German after my booking, assuming is some preparation information. But I cannot understand it and it's a bit confusing. Suggest to consider to send communication in English, or not send it at all.

Very beautiful building, can't believe it's 500+ years old. It's very artistic, classic, like a museum. The room is also stylish and spacious. The location is great: less than 5 min to the old city center, to congress bus station / nordkatten kable, and bus stop for sightseeing bus and bus to Swarovski crystal world. Very convenient to all main attractions! The staff is very friendly and give good travel advice.

Stayed in March 2024

Location is nice, close to Nordkette and city centre. Rooms are clean

Stayed in March 2024

Great location, rood top terrace had 360degree views of the alps, paid parking right next door

Stayed in March 2024

Bathroom toiletries; they had bad smell

Very good position

Stayed in March 2024

All was very good

Excellent reception service thank you to the staff. Room spacious, clean and good facilities. Bed comfortable. Location very convenient for shops, restaurants, and sightseeing. We would definitely recommend this hotel

Stayed in March 2024

Nothing

The location was excellent for Old town and getting to Restaurants etc. The Reception staff were so helpful and pleasant. The best nights sleep comfy beds. We will definitely return to this hotel!

Stayed in March 2024

The shower water pressure wasn't my favourite, but the temperature was good.

Breakfast was lovely, very traditional European. The room was spacious and the staff at the reception were really lovely to deal with. Bonus having access to a washer and dryer in the hotel was a bonus. Heated floors in the bathroom were divine after a day of walking the city. So close to the old downtown area for great restaurants and sight seeing.

Stayed in March 2024

There was a sign on our room door. A triangle with a person falling. As we had been in the ski slopes it looked like a decoration. Upon entering the room dragging a suitcase there was an immediate step down drop. Meaning not a flat entry to a room. Could be a dangerous fall forward for some people

The hotel is a short walk from the main train station but convenient. Staff were nice and friendly. Breakfast was great with lots to choose from. There's a downstairs spacious sauna and steam room which I believe is free but unfortunately I didn't have time to try. It's walking distance to the old town. Cozy and quiet rooms. Would stay there again.

Stayed in March 2024

Starting with the complementary airport shuttle things were quite perfect. Arrived 09.30 A.M. but the room was already ready and with a welcome upgrade. Personnel is very friendly. Hotel is well situated, walking distance to the Altstadt, centre etc. Rooms are luxurious, nice rooftop terrace, didn't try the restaurant for dinner but breakfast was good, freshly baked eggs, good quality products. To my surprise the hotel had a small but nice spa which I enjoyed a few times. There is no gym but you can go to a partner hotel closeby that offers free access to a McFit. Walking distance to central trainstation where you connect easily by bus to the airport. Great value for money, great hotel in a beautiful environment.

Stayed in March 2024

Nothing to fault

A very welcoming greeting, lovely room, great location

Stayed in March 2024

Just a minor thing but actually really useful - to have teas/ coffee available on first floor to take back to the room. Otherwise, really happy with everything else!

Stayed in February 2024