Philharmoniker-Straße 4, 01. Innere Stadt, 1010 Vienna, Austria
#5 of 378 hotels in Vienna
Guests' ChoiceBased on 319 hotel reviews
9.5Cleanliness
9.7
Comfort
9.7
Location
9.9
Facilities
9.5
Staff
9.7
Value for money
8.6
Free WiFi
9.3
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End of dialog contentReviewed: 20 April 2024
Bing
United Statesclassic and elegant
Stayed in April 2024
Reviewed: 13 April 2024
Izac
Saudi ArabiaNon comfortable bed
Location and history
Stayed in April 2024
Reviewed: 4 April 2024
David
United StatesOnly two things were lacking, both in the beautiful Jenufa Suite (#$610) - with its spectacular views of the Staatsoper roof and the Albertinaplatz, with the Schneeberg in the distance - that was my home for four glorious nights. They were a bidet in the bathroom and a sitting chair in the bedroom. But I managed well enough without either.
Just about everthing (see below). Your staff are exceptional in every respect, warm, welcoming, efficient, eager to help your guests, and always with a smile. The public rooms are stunning; the luxury of the red salon and the blue bar are incomparably beautiful. The chocolate-covered Easter egg in the lobby was charming beyond words. Such personal attention to everything! The public rooms were sparklingly clean. The location is of course perfect. The expensive breakfast was worth every penny.
Stayed in March 2024
Reviewed: 21 March 2024
Viktoria
CyprusExcellent service and Ambiente
Stayed in March 2024
Reviewed: 4 March 2024
Heather
United KingdomIt got very busy Friday and Saturday.
Attention to detail, everything was perfect
Stayed in March 2024
Reviewed: 23 February 2024
Noha
EgyptThe reception
Location
Stayed in January 2024
Reviewed: 4 February 2024
Zhao-qi
Germanyonly minor comment: one need some effort to find the way how to switch on and off of room lights- particularly during mid of night-it nevertheless does not affect comfort feeling of our stay.
excellent location! excellent facility, very comfort room, all details are perfect, excellent staff!
Stayed in January 2024
Reviewed: 2 February 2024
Fatima
United Arab EmiratesGreat location, caring staff, luxurious hospitality
Stayed in January 2024
Reviewed: 28 January 2024
Miguel
PortugalBed unforgettable. Week Turndown service, they left our clothes in chairs and no water was given during our stay. Lack of F&b staff. Sometimes too long to have attention. Also, we missed smiles in restaurants & Bar. Porters were great. Concierge team let us without emails answers for more than 5 days.
Great location, hotel is in good shape.
Stayed in January 2024
Reviewed: 20 January 2024
Ben
United States Minor Outlying IslandsLate night room service menu could expand slightly. It would be great if the schnitzel and club sandwich were available!
It's the Sacher! One of the best hotels on earth.
Stayed in December 2023
Reviewed: 19 January 2024
Daniel
United KingdomLittle things in the room (306). The top drawer in the bedside cabinet didn't open and close easily. The lightbulb in the bedside lamp also seemed to be on its last leg. In the bathroom, the door on the shower cubicle seemed to leak when the rain shower (the one in the ceiling) was used, thus causing a little flood.
Extremely courteous and helpful staff. Very well equipped room. Enviable location, with views onto the Stadt Opera. Charming little bar for night caps.
Stayed in January 2024
Reviewed: 16 January 2024
Tetiana
ItalyAbove all expectations!!! Super gentle stuff, amazing people, very helpful, in particular Lucia Mosna, Manuela Djordjevic, Kristina Stanzl, girls from SPA are super nice and professional. After checking out I realised I forgot my Sony headphones, they found them and send them to Italy just in two days. Hope to come back to Sacher hotel soon again and would definitely recommend it to my friends and family. not even for it’s incredible beauty but for attentive and kind staff that make you feel like a princess. You are the best. Thank you so much❤️
Stayed in January 2024
Reviewed: 8 January 2024
Mohammed
Qatarthe room temperature and the lighting
the view and the colors
Stayed in January 2024
Reviewed: 8 January 2024
Kern
United StatesStaff was very slow to respond to requests. Had to ask twice at times.
Beautiful rooms with large bathrooms. Staff was kind.
Stayed in January 2024
Reviewed: 3 January 2024
Theophilus
Sri LankaNothing.
Convenient location. Great hotel with superb facilities. Great food. Excellent service and friendly staff.
Stayed in December 2023
Reviewed: 30 December 2023
Sarah
Saudi ArabiaNone
Staff were very helpful. Made the experience exceptional. Respect of privacy
Stayed in December 2023
Reviewed: 28 December 2023
Lada65
Czech RepublicIn this time everything
Stayed in December 2023
Reviewed: 28 December 2023
Miroslav
Czech RepublicIdeal location for our visit of state oper in Vienna. Very good service and nice personal.
Stayed in November 2023
Reviewed: 27 December 2023
Tanja
SwitzerlandWish you'd have more fresh fish with vegetables included in your room service (grilled sole, ....)
Wonderful staff, at all moments! When we entered the door up to every moment in the hotel. Many beautiful Xmas gifts of min Sacher for free, fruits ... and unforgettable smiles ❤️
Stayed in December 2023
Reviewed: 26 December 2023
Caroline
United KingdomGreat breakfast Plenty of choice on the buffet
Stayed in December 2023
Reviewed: 25 December 2023
Edit
United StatesTraditional and elegant.
Stayed in December 2023
Reviewed: 17 December 2023
Charbel
United Arab EmiratesExcellent location. Amazing and generous support team.
Stayed in December 2023
Reviewed: 13 December 2023
Mel
United KingdomA stunning hotel in an excellent location in the centre of town. Beautiful old world atmosphere. Very comfortable room. The staff were extremely friendly and helpful & Impeccably presented.
Stayed in December 2023
Reviewed: 11 December 2023
Jason
United KingdomStaff profiled you when entering hotel and questioned if you were staying at the hotel.
Location was fantastic
Stayed in December 2023
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