Not their fault, but a huge building project was going on over the road. Rather an odd experience where the waitress brought the wrong (more expensive and better) red wine. After we started drinking it, she came and took it and the carafe away and brought the inferior one. Resistant to the suggestion that as it was her fault and had been poured anyway, they should leave it.

Comfy room not too far from the centre and close to the station. Lovely garden where one could eat in warm weather.

Stayed in September 2023

The check-in system could perhaps be simplified, but was certainly not a problem. There is a building site opposite the hotel, but because the hotel has air conditioning, we did not hear a thing.

The hotel has the charm of an old "Gasthof" but the rooms are modern and clean and comfortable (very comfortable beds!). It has a lovely outside restaurant, which unfortunately was fully booked on our first evening. Also the separate little rooms of the inside restaurant are very authentic and cosy. The staff did their best to arrange a table for us on our last night, although the restaurant was already fully booked. The hotel is great value for money, certainly compared with other hotels in the area, which were all much more expensive; even if they had been in the same price category, I would still prefer Sailer! Innsbruck railway station at walking distance, about 5 minutes' walk

Stayed in October 2023

Breakfast was rather unremarkable for the price paid. Bathroom design is certainly interesting as shown in the pictures , but too much on the extreme side for our liking after all.

The room was very clean and well kept. Hotel staff were friendly and accomodating during our stay. We really liked the location, walking distance to most things and the central train station. While there is a construction site outside the room was soundproof when the window is closed.

Stayed in October 2023

The bathroom and shower were separated

Short walk from the train station and had nice views of the mtns

Stayed in September 2023

I didn't feel any trouble.

Beautiful room well equipped and quiet. Breakfast has good variation.

Stayed in September 2023

Breakfast kind of weak for the price.

Good location, modern room, good lighting.

Stayed in September 2023

Not in a good shape. Photos in Booking.com make it look like newly renovated. Not sure when they were taken. Outside paint is pealing. Toilet seat loose. Room smelled of sewage when I first walked in. Letting the water run in the bath for a few min and ventilating solved it. Couldn’t they have done it? Toilet was abnormally high. Made it uncomfortable to sit.

Relatively close to the old city

Stayed in September 2023

Receptionists were very friendly and helpful. the Location is great, near the railway station and tram station.

Stayed in September 2023

I was there for a business trip. The hotel was easy to reach from the train station and a good starting point to get around in the city. The room was modern and functional. It was also fairly quiet for being in the middle of the city (I stayed on the top floor). The breakfast was ok but if you have any special requirements, I would let them know upfront.

Stayed in July 2023

Location was ideal- 5 mins walk to railway station. Breakfast very good. Very comfortable and although major building work across the street, once inside hotel completely unaware of this construction site.

Stayed in September 2023

Breakfast needed a bit more variety of hot foods; fried tomatoes, etc and better sausages ie; plain pork or veal. Some better variety of deserts .

Just about everything. Location, staff,etc. Didn’t get free travel card for area.

Stayed in September 2023

Great location. Staff very friendly and helpful. Ended up staying an extra night.

Stayed in September 2023

Price vs quality disproportionate

Parking available, small kids corner

Stayed in August 2023

The pillows

The location was close to the train station and convenient to Old Town attractions.

Stayed in September 2023

No kettle in the room

Great location, tidy well set up room, comfortable bed, big shower

Stayed in September 2023

Charming hotel & staff convenient to historic Innsbruck.

Stayed in September 2023

The staff were very friendly and helpful. Hotel Sailer’s location was convenient to the city and the rail station. The hotel rooms were very well finished.

Stayed in September 2023

Close to the train station and walkable distance to the old town centre

Stayed in August 2023

Steps to lift bags at the entrance.... no ramp.

Close to the train station and a walkable distance to the old town centre.

Stayed in August 2023

Everything was good 👍

Everything, thank you. 😊

Stayed in September 2023

The pillows were incredibly soft

Lovely hotel in a great location in the heart of the city

Stayed in September 2023

No negatives for us. We will stay here again.

property is located about 1-1/2 blocks from main train station and an easy walk to Innsbruck pedestrian area. Staff is in traditional dress, yet rooms are very modern, super clean and well soundproofed.

Stayed in September 2023

Great staff

Stayed in September 2023

Rooms were bare compared to the rest of the hotel

Stayed in September 2023

No kettle or tea making in the room

We chose the hotel for its proximity to the train station and it was excellent for that .. a few minutes walk. Lovely room unfortunately looking over a huge construction site which commenced work very early in morning.

Stayed in August 2023