Tröpolach 7, 9631 Tröpolach, Austria
#20 of 35 hotels in Tröpolach
Guests' ChoiceBased on 34 hotel reviews
9.0Cleanliness
9.5
Comfort
9.3
Location
8.9
Facilities
9.1
Staff
9.5
Value for money
8.6
Free WiFi
9.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 8 April 2024
Nebo
SerbiaPool is small, and looks more like jacuzzi than a pool
Excellent food, clean, wellness area is very good
Stayed in April 2024
Reviewed: 13 March 2024
Petr
Czech RepublicMy ski were stolen or taken away by a mistake in front of a small restaurant in the ski area. There was not a center to make a registered notice of this event (I did not call a police)
Very friendly and willing staff in Samerhof, perfect breakfast.
Stayed in March 2024
Reviewed: 27 February 2024
Gregory
United KingdomAccess to the ski locker could be a little better
Comfortable, great spa, nice little bar, tasty food.
Stayed in February 2024
Reviewed: 21 February 2024
Gordana
SerbiaIt was fantastic!From the moment we entered the hotel everybody was super nice and friendly. Breakfast is excellent and being able to choose the dinner menu among few options was a great plus. The room was a good size and super clean. And the spa exceeded our expectations. Aroma infuse sauna everyday that Patric makes was an amazing experience. this hotel was just what we needed.
Stayed in February 2024
Reviewed: 17 August 2023
Sarah
IrelandNo negatives!
Fantastic location and staff. Hotel is completely renovated to very high standard. Loads for kids to do. Good quality food and varied everyday. Making picnic lunch at breakfast is brilliant idea. Highly recommend for families. The area has loads available to do..kids loved the taboggan and free trips on the gondalas. The Samerhof lake is spectacular..a little slice of heaven. Special mention to the lovely lady working at the lake cafe. She told us about the lake and area and made us feel so welcome. We only wish we had more time there.
Stayed in August 2023
Reviewed: 11 April 2023
Michele
ItalyNothing.
Beautiful hotel, good food, nice staff, with an outstanding SPA area. Lovely location close to the Millennium Express.
Stayed in April 2023
Reviewed: 19 March 2023
Brigita
SloveniaIt is not ski-to-door as written on booking description. From a 4-star hotel one would expect longer wine list.
The staff is extremely friendly and helpful. The facitily is clean and well equiped.
Stayed in March 2023
Reviewed: 19 March 2023
Marko
SerbiaStaff, facilities, family atmosphere, location.
Stayed in March 2023
Reviewed: 30 May 2022
Raffaele
Italynothing.
Hotel is awesome. Great for kids.
Stayed in April 2022
Reviewed: 20 April 2022
Dragana
SwitzerlandSwimming pool is more like cold jacuzzi, very small and not very convenient. We booked the place to have a full spa typo if experience, so should be explained on website and on booking that it is not a pool at all.
Dinner was very nice
Stayed in February 2022
Reviewed: 27 March 2022
Avdo
BrazilFood, location, roof pool, reception desk stuff
Stayed in March 2022
Reviewed: 20 January 2022
Vladimir
Czech Republicwe had a suite with kitchen, for some reason there were no pots, no utensils, no dishes. we borrowed a kettle from reception.
friendly staff, great sauna
Stayed in January 2022
Reviewed: 6 April 2024
Brianna
ItalyThere are no comments available for this review
Stayed in January 2024
Reviewed: 11 March 2024
Mladen
SerbiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 11 March 2024
Pascal
SlovakiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 March 2024
Bosiljevac
CroatiaThere are no comments available for this review
Stayed in March 2024
Reviewed: 3 March 2024
Orosházi
HungaryThere are no comments available for this review
Stayed in February 2024
Reviewed: 26 February 2024
Marko
CroatiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 23 February 2024
Lubos
SlovakiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 15 February 2024
Carolynn
PolandThere are no comments available for this review
Stayed in January 2024
Reviewed: 3 February 2024
Michal
Czech RepublicThere are no comments available for this review
Stayed in February 2024
Reviewed: 18 January 2024
Zeljko
SerbiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 14 January 2024
Biljana
SerbiaThere are no comments available for this review
Stayed in January 2024
Reviewed: 8 November 2023
Jurij
SloveniaThere are no comments available for this review
Stayed in November 2023
Showing 1 – 25
Santa Susanna, Spain
Long Beach, USA
Maspalomas, Spain
San Salvador de Jujuy, Argentina
Luxor, Egypt
Aix-en-Provence, France
Hope, Canada
Thames, New Zealand
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content