Burggasse 2, 07. Neubau, 1070 Vienna, Austria
#6 of 378 hotels in Vienna
Guests' ChoiceBased on 464 hotel reviews
9.4Cleanliness
9.8
Comfort
9.7
Location
9.6
Facilities
9.6
Staff
9.7
Value for money
8.9
Free WiFi
9.2
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End of dialog contentReviewed: 26 April 2024
Georgiy
Saudi ArabiaBecause of reconstruction, breakfast was less enjoyable than a year ago.
Everything. It was clean, quiet, and friendly.
Stayed in April 2024
Reviewed: 25 April 2024
Kate
United KingdomNothing!
Beautiful decor, wonderful pool and spa facilities Breakfast varied and delicious Room comfortable and tastefully decorated All the Lichtenstein artworks were a bonus! Staff were super helpful and friendly
Stayed in April 2024
Reviewed: 22 April 2024
Sandra
CanadaA bit pricey given the size of the rooms. Bathrobes are a little skimpy as well.
The rooms were spotless. I felt that the location could be a little better, but overall quite good. Nice breakfast selections.
Stayed in April 2024
Reviewed: 12 April 2024
Ani
ArmeniaThe bed was short and on the smaller side, especially for tall people.
Great hotel, very good location staff excellent and really nicely designed rooms and great attention to details. Great breakfast!
Stayed in April 2024
Reviewed: 9 April 2024
Catya
United KingdomNothing
It was very welcoming, clean and in a central location near the Museum Quarter. Deserts in the restaurant were delicious and breakfast had a great selection. Helpful and efficient staff made our stay easy and relaxed.
Stayed in April 2024
Reviewed: 5 April 2024
Julian
United KingdomI paid extra for a room with a balcony but the balcony overlooked the internal building courtyard which was not nice at all. I certainly should not have had to pay extra for that view!
The staff were excellent and extremely helpful. Breakfast was delicious. The spa facilities were great too. The location is close to the museum quarter but also on the edge of the 7th District which is a bit more 'boho'.
Stayed in April 2024
Reviewed: 16 March 2024
Assaf
IsraelThe view from our view was to a building and we had no balcony :(
Almost everything except for the room view which was to a building
Stayed in March 2024
Reviewed: 14 March 2024
Edward
United StatesIn as much as construction was going on, the breakfast buffet was somewhat limited. Nevertheless, it was more than adequate.
Stayed in March 2024
Reviewed: 29 February 2024
Oliver
United KingdomNo advanced warning of building refurb works to restaurant but no noise. A touch disappointed
What a lovely hotel. Definitely have the breakfast in bed, spa and staff are amazing. The most comfortable bed I have ever slept in. Would boost Vienna again just to sleep here.
Stayed in February 2024
Reviewed: 19 February 2024
Andrew
United KingdomNothing
The attention to detail was immaculate
Stayed in February 2024
Reviewed: 14 February 2024
Ghanbari
CanadaRestaurant staff were not friendly
Location Cleaning Facilities
Stayed in February 2024
Reviewed: 11 February 2024
Clare
IrelandThe bar was closed during our stay for renovations - we were not informed about this prior to arrival. On occasion the noise from the building work was evident at breakfast. The swimming pool is a good length - 20m but is very narrow so it can easily get too crowded for swimming lengths.
Beautiful bedroom & the hotel is excellent proximity to the museums and has lots of great bars and restaurants in walking distance. We had a bottle of champagne waiting for us which was a lovely touch by the hotel staff. the breakfast is excellent. Great saunas in the spa.
Stayed in February 2024
Reviewed: 22 January 2024
Stepan
ThailandThe windows aren't very soundproof so you hear the tram going or music from outside playing if there is any. The selection of food for breakfast could be better, avocado toast would have been perfect.
Great spacious stylish room, comfortable beds for adults and for our son too Amazing fruit platter every day. Wonderful location near the museum quarter. Very nice professional staff.
Stayed in January 2024
Reviewed: 14 January 2024
Andriy
UkraineSincerely On of the best hotels I’ve stayed so far! Simply exceptional!!
Stayed in January 2024
Reviewed: 8 January 2024
White
United StatesNothing.
Everything- great hotel!
Stayed in January 2024
Reviewed: 8 January 2024
Paul
United KingdomBreakfast is outstanding and staff cannot do enough for you. I highly recommend booking the veranda restaurant food was insane.
Stayed in January 2024
Reviewed: 7 January 2024
Christopher
United KingdomNothing
Exceptionally attentive staff- professional, helpful, friendly, elegant and unobtrusive. Great location, fabulous breakfast ( our luxury room was spacious and comforting),
Stayed in January 2024
Reviewed: 6 January 2024
Martin
United Arab EmiratesProfessional and friendly staff, design, art and attention to every detail.
Stayed in January 2024
Reviewed: 6 January 2024
Igor
CroatiaGood location, excellent staff, special thanks to Manuel at the bar! 5 star experience as it was meant to be.
Stayed in January 2024
Reviewed: 5 January 2024
Mark
IrelandEverything. The hotel was beautiful. The staff and service was amazing
Stayed in January 2024
Reviewed: 28 December 2023
Sara
IsraelThe room was spacious The location is great in the museum quarter and across the metro The staff were very kind and helpful
Stayed in December 2023
Reviewed: 26 December 2023
Mateo
AustriaI didn't like that I couldn't stay longer.
I liked everything at the hotel, the breakfast was the best part!
Stayed in December 2023
Reviewed: 19 December 2023
Sophie
United KingdomWe had two single beds pushed together and you can feel the gap, maybe a thicker mattress topper to mask the gap
Breakfast was amazing, great buffet and loved the champagne. Location was ideal, great to get to town. Had a spa treatment which was very relaxing. The staff were exceptional and very helpful with bookings
Stayed in December 2023
Reviewed: 15 December 2023
Mark
United KingdomNone
Clean, great facilities, spa amazing, breakfasts a real highlight
Stayed in December 2023
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