Dürnstein 2, 3601 Dürnstein, Austria
#12 of 19 hotels in Dürnstein
Guests' ChoiceBased on 74 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.8
Facilities
8.5
Staff
9.1
Value for money
7.7
Free WiFi
8.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 27 April 2024
Kirsten
United StatesBeautiful property with excellent attention to every detail. So many extras! Complimentary bikes to explore the valley, complimentary in room mini bar with fresh juices and waters and an amazing indoor heater pool, sauna and steam room. A perfect stay for us.
Stayed in April 2024
Reviewed: 16 March 2024
Nancy
United StatesWe had a problem paying the bill. Payed through booking, AND payed at the property as well! Also, the late check-in, and early check out did not allow us a lot of time to enjoy the property with a one night stay.
Unique. Location, exceptional views! Facilities were beautiful, and the village was charming. Great food at a local restaurant, was delicious!
Stayed in March 2024
Reviewed: 1 October 2023
Iva
Czech RepublicI have to complain of the reception staff and communication.Their booking extranet was attacked by a hacker and the hackers were sending virus where the customer was asked for the payment and they could steal your money.However luckily my bank found it and the bank blocked my card.I was contacting the hotel by phone for explaining the situation and for apology.And nothing.They did not suggest any solution,no apology,compansation,nothing.My both cards were blocked because of this hotel mistake and the did not tell me anything to apology. When we arrived,they did not tell me anything about the situation..It was a huge disappointment of the stay. I would never come back,because they do nor care about their guests.
Everything about this hotel was fine,but the communication.
Stayed in September 2023
Reviewed: 30 September 2023
Stephanie
United StatesParadise! From the moment you walk under the beautiful archway through the medieval front door, you’re met with elegance and history around every corner. And the staff is fantastic! Can’t say enough about the warm welcome and the absolutely marvelous breakfast. Make sure you give yourself a full hour to enjoy this splendid breakfast spread (a buffet with champagne and fresh organic juice, artisan bread rolls from the famous local bakery, eggs and coffee prepared to your wish, and a lovely 2-tiered plate with meats, cheeses and all kinds of dips.) Needless to say, the food is incredible! And the rooms + views are second to none (we could look right out on the ruins where King Richard the Lionheart had been imprisoned). The chocolate and fruit welcome dish was also a beautiful touch. Thank you for the most wonderful and romantic stay (ended up being our engagement trip!). We will be back! :)
Stayed in September 2023
Reviewed: 22 September 2023
Monika
SlovakiaI didn't find any negative things.
Amazing hotel with great atmosphere. Everything was just wonderful. Lady at the reception was friendly and helpful. Staff in the restaurant was very kind, food was extraordinary and live music on Friday evening? What a nice surprise. Room and bathroom were like from the real castle. I was travelling with two kids and nothing was the problem, bed for the son, crib for the little one, they even got some nice presents. We didn't have time for swimming pool, but we will definitely try it next time.
Stayed in September 2023
Reviewed: 26 July 2023
Fernández
PanamaBeds
Stayed in July 2023
Reviewed: 4 July 2023
Kostas
United StatesStaff nice and helpful, but a little serious. Not sure if it was a language, or culture, issue. Did help us with dinner reservations and really liked the authentic German food at Alte Kloster Keller. Mostly helpful, but for a 5 star hotel there was no porter for our bags, and parking was a little tight when we arrived. Although our room very large, the AC unit was underpowered (but it is an old castle). Durnstein itself is very small, and very quiet after 9pm. Hotel bar basically closed, although staff said they would get whatever we requested, but really not much going on in the evening there.
Beautiful architecture, neat decor, and large rooms. Welcome glass of wine much appreciated. Easy to hike to the top and see the ruins, and nice promenade to walk or bike along the Danube. Nice indoor and outdoor pools, and fitness center seemed adequate although did not use. Afternoon complimentary tea is also offered. Great location to visit Melk for 1/2 day as well. Turndown service great as well. Breakfast had plenty of options.
Stayed in July 2023
Reviewed: 11 June 2023
Fiona
AustriaThe Sauna wasn’t working
Great location and service. The food was delicious.
Stayed in June 2023
Reviewed: 29 May 2023
Erchrkr
Austrianothing that comes to my mind
- exceptional property in an exceptional location - very helpful and friendly front desk and staff - great breakfast
Stayed in May 2023
Reviewed: 25 May 2023
Azarinia
Austriawonderful
Stayed in May 2023
Reviewed: 13 May 2023
Deluca
United StatesNOT REALLY AN IDEAL LOCATION FOR PEOPLE WITH LIMITED MODILITY,REMEMBER THIS IS IN TOWN STARTED BEFORE THE CRUSADES.
WONDERFUL LOCATION,A GOOD DINNER WITH A GREAT VIEW OF THE DANUBE!
Stayed in May 2023
Reviewed: 2 April 2023
Petra
AustriaThe wellness area was pretty cold, the water could be warmer too. We wanted to get warmer by drinking tea but the water in the samovar was cold, too.
It is very luxurious, everything looks wonderful, one feels like princess.
Stayed in April 2023
Reviewed: 28 December 2022
Ferenc
Hungarygreat selection
Stayed in October 2022
Reviewed: 19 November 2022
Brona
Czech Republictoo hot inside. soft beds
amazing villa
Stayed in November 2022
Reviewed: 26 October 2022
Camille
CanadaIt's hard to say something negative about my stay, as I very much enjoyed it! One little thing is that a coffee machine in the room would be nice.
The front desk ladies were very welcoming and nice. It made a big difference in my appreciation of the hotel. Guys at the restaurants were also very helpful and service was great! Also, location is amazing. You can park in the private area of the hotel and walk in the old town very easily.
Stayed in October 2022
Reviewed: 20 October 2022
Jennifer
AustriaThe whole end-to-end experience was perfect. The hotel was very responsive before and during our stay. Reception were lovely and check-in was very smooth. We were fortunate enough to be upgraded to a charming two-bedroom suite, overlooking the Danube! And complimentary refreshments in our room was a nice touch. Breakfasts were extensive, fresh and delicious. We had dinner in the restaurant and every course was spot on. And having the use of a pool, sauna and fitness room after a day out was ideal. All in all, utter bliss.
Stayed in August 2022
Reviewed: 18 October 2022
Wayne
United Statesmaking two twin beds pretend to be a queen/king-size bed. in traditional Austrian style, there was a crack between the two mattresses, and no king-size cover sheet. A relais chateau should be able to accommodate such a request and not make the guests accommodate themselves to an old, outmoded tradition.
Location, staff, historical style, room size, Danube River upgrade for $30, tub.
Stayed in October 2022
Reviewed: 15 October 2022
Haier
IsraelThe first room that was offered to us is small and not fit the price for that hotel. we asked for upgrade and received a room with a balcony and also a bigger one. But we were asked to pay more money... The bad is old and passed away long time ago not comfortable at all The bath tube is not fit 2022 Old and not safe and not comfortable to use...
The location is great! The hotel gives you great atmosphere Luxury lobby and hall's Great breakfast The pool and sauna great
Stayed in October 2022
Reviewed: 10 October 2022
Klaus
AustriaQuite appropriate for a „Schlosshotel“ Reception, overall layout and room in austrian tradition, avoiding the usual Kitsch. Spa/ Pool area excellent…but missing instruction for certain guests who don’t know to shower prior swimming… compliment to the kitchen …. Breakfast serving rather unorthodoxe…..one needs to get used to. Note: Don’t think booking.com represents you appropriately….!
Stayed in October 2022
Reviewed: 14 September 2022
Michael
United StatesNo actual air conditioning in the rooms, despite claims to the contrary. Instead the rooms are ostensibly “cooled” by water pipes in the walls, but there is no programmable thermostat other than a knob with 3 options, and even in the coldest setting the room got stuffy and steamy after showers. Surprisingly, the bathroom had no shower—only a large tub with a spray nozzle that allowed only for sitting down bathing, and there were almost no toiletries provided other than wall-mounted squeeze tubes of combo shower gel and shampoo. Bathroom came with only one washcloth—we had to ask for a second. Dinner was nice but service was uneven.
Beautiful property in a stunning location. fantastic spa facilities-indoor and outdoor pools, sauna, steam room, infrared cabin. Beautiful common areas with antiques. Excellent restaurant with views over the Danube. Free on-site parking for guests.
Stayed in September 2022
Reviewed: 10 September 2022
Peter
United Statesbathroom a bit dated
the history, location and beautiful terrace
Stayed in September 2022
Reviewed: 7 September 2022
Yonatan
IsraelThe WiFi was slow and sketchy, the breakfast was on the poor side in variety, also coffee is not self service. The A/C was almost non-working, and there were no easily accisable electricity sockets, we had to move furnutirue around to use it.
The bath was amazing. The restaurant is great. There's an amazing view and the location is superb. Free parking is good.
Stayed in September 2022
Reviewed: 22 August 2022
John
United KingdomAmazing hotel right on the river edge in small but lovely area. Room was incredible and the facilities were great, including fantastic meal at the restaurant terrace. Outdoor and indoor swimming pools both brilliant.
Stayed in August 2022
Reviewed: 15 August 2022
Kateryna
Austriaeverything
place, location, restaurant, breakfast, staff, conditions, attention, responsiveness, comfort,everything was amazing. we were and stay really happy about visiting this hotel and place
Stayed in August 2022
Showing 1 – 25
Alcalá de Henares, Spain
Seville, Spain
Ohrid, North Macedonia
Aflenz Kurort, Austria
Taichung, Taiwan
Ubud, Indonesia
Badulla, Sri Lanka
Siem Reap, Cambodia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content