Florianigasse 15, 6370 Kitzbühel, Austria
#23 of 32 hotels in Kitzbühel
Guests' ChoiceBased on 175 hotel reviews
8.7Cleanliness
9.3
Comfort
9.3
Location
9.4
Facilities
9.0
Staff
9.3
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 26 May 2024
Neil
United KingdomNice rooms, well equipped, friendly staff, close to town
Stayed in March 2024
Reviewed: 1 May 2024
Ken-gianni
GermanyVery comfortable rooms. Breakfast was very good
Stayed in February 2024
Reviewed: 31 March 2024
Neil
United KingdomBreakfast was excellent. Fresh fruit, nuts, a juicer, cheese fish , meat, great pastries, honey. The room was extremely comfortable, spotlessly clean, with bath and walk in shower. The pools and spa were great. All the staff were welcoming and helpful
Stayed in March 2024
Reviewed: 25 March 2024
Michael
United KingdomChildren present at breakfast this morning. Advertised as Adults only.
Stayed in March 2024
Reviewed: 11 March 2024
Clare
United KingdomService, cleanliness, quality
Stayed in March 2024
Reviewed: 10 March 2024
Carlos
United StatesBreakfast was amazing
Stayed in March 2024
Reviewed: 9 March 2024
Rosie
United KingdomThe room was very warm & there was a lot of road noise/people coming home .. making it difficult to sleep. When we went to the rooftop pool it was closed, had to wait in the cold in our dressing gowns for 20mins for it to be opened. Mentioned that we were disappointed to receptionist and they apologised and virtually shrugged their shoulders. The pool is open for 2 hours a day, so 20 mins is a big chunk of this.
Great location. Wonderful breakfast. Funky bar. Spa facilities are lovely.
Stayed in February 2024
Reviewed: 7 March 2024
Jukka
FinlandFitting room is not serving for sporty people at all, I hope you can develop the hotel in near future so that you have also a Gym (even a small one) available.
Very good breakfast!
Stayed in March 2024
Reviewed: 6 March 2024
William
United Kingdomthe bins being done every morning at 05:20am - the rooms were so well heated that you had to sleep with windows open but then you were awoken every morning by the noise of the bins being collected
pool, spa, bar and restaurant all good
Stayed in February 2024
Reviewed: 21 February 2024
Alexander
CanadaFront desk very good but did not communicate very well. You need what’s app
Great bar and breakfast!
Stayed in February 2024
Reviewed: 20 February 2024
Ed
United KingdomNeeds a shuttle bus service
Very clean and great facilities
Stayed in February 2024
Reviewed: 8 February 2024
Kate
United KingdomThe closing of the bar at night is announced by the lights being turned on in full! Not necessary!
Very friendly service Large, well equipped bedrooms Comfy beds Spa
Stayed in February 2024
Reviewed: 15 January 2024
Richard
United KingdomMiss the live music that they used to have in the bar.
Fab room. Great bar. Lovely spa. Amazing staff. V friendly. Extremely classy place
Stayed in January 2024
Reviewed: 15 January 2024
Kym
AustraliaNothing
Beautiful entrance and lounge areas to relax and enjoy drinks with family. Beautiful large rooms with lovely furnishings.
Stayed in January 2024
Reviewed: 6 January 2024
Alexandra
United KingdomThe room was on the 1st floor and did not have a view. It was excessively hot and room temp could not be regulated. Otherwise good room spacious and new same for the bathroom. Restaurant in the hotel was one of the best in town and very expensive. No other options if you wanted to eat at the hotel. Some of the Staff at reception was not very helpful, when trying to find other options to eat.
Location
Stayed in January 2024
Reviewed: 30 December 2023
Corinne
NetherlandsThe bed linens could be of better quality. The pillows were too soft for me.
Great staff, great breakfast, perfect location and wonderful spa. The hotel restaurant is quite good and has a very nice vibe. We had some issues with the room but it got solved very quickly. Not all the rooms are as charming. The 2nd floor seems to have nicer beds.
Stayed in December 2023
Reviewed: 13 December 2023
Natasha
United KingdomThe WiFi was slow, but not a big deal
Amazing location really close to a train station and plenty of shops, bars and restaurants. The hotel was clean and had an incredible spa area. The staff were friendly and helpful, the beds were very comfortable and the room was very big. The breakfast was great, with so much choice, would definitely recommend, thanks!
Stayed in December 2023
Reviewed: 11 October 2023
Robert
United StatesThe staff at this hotel were exceptional. They truly seemed to care and worked to ensure that the guests were well taken care of. They even noticed that my wife had a birthday during our stay and brought us a piece of cake to celebrate. Also the bar makes some great cocktails.
Stayed in October 2023
Reviewed: 4 October 2023
Nanna
NorwayFantastic breakfast, actually the best on our trip. The breakfast staff were pleasantly withdrawn but very attentive. Prosecco on arrival witch was nice after a long drive from Croatia <3 The swimming pool on the roof top that we had (almost) completely to ourselves was also an amazing experience. Cozy restaurant with a little bit of a classy vibe, which is sometimes nice(the salmon had potential). Perfect for sharing a bottle of wine and have some drinks. Hahnenkammbahn 5 minutes away uphill.
Stayed in September 2023
Reviewed: 2 October 2023
Itzhak
IsraelHigh quality lovely room and bathroom. Comfy bad. Wonderfull professional friendly staff. Right in the center. High quality food in breakfast..And the infinity swimming pool In the roof with the view is amazing!!! Everything is 10/10!!!’
Stayed in September 2023
Reviewed: 26 September 2023
Warren
United StatesShower only had a side door and it was impossible to prevent water from reaching the bathroom floor. Totally unacceptable and prevented a rating of 10. No hooks for towels.
Good location near train station and gondola and tourist center of town. Excellent breakfast. Helpful staff
Stayed in September 2023
Reviewed: 25 September 2023
Rod
United StatesBed mattress not preferred to be so firm by some. Lack of parking for self parking
Location. Staff. Breakfast.
Stayed in September 2023
Reviewed: 19 September 2023
Mike
JerseyGreat stay, lovely staff and best hotel breakfast I’ve had in a while.
Stayed in September 2023
Reviewed: 29 August 2023
Lesley
United KingdomExcellent breakfast. Good choice
Stayed in August 2023
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