We had to leave car at parking P1 to wait for hotel shuttle to take us to hotel which is located in pedestrian zone. Upon checking out, Staff did not provide info and we waited over 45 minutes for shuttle bus and eventually walked from hotel back to parking P1. No staff was available between 12 - 3 pm to attend issues.

Convenient location right in the square next to the church and lake pier. Excellent view to the lake.

Stayed in July 2023

Rooms. Got the Top Floor with bo view, rhough I pad for one.

Great location, right on the Lake

Stayed in July 2023

wonderful lake view from the terrace.

Stayed in July 2023

Service at breakfast wasn't great but we were relaxed and didn't let it bother us

Absolutely fabulous location. Had balcony with lake view and view was stunning.

Stayed in July 2023

stunning

Stayed in July 2023

Water pressure too slow in shower. Breakfast is normal, no good taste in food, especially the coffee. Shuttle bus is not in schedule, we have to wait near a hour but still cannot get the shuttle, we decide to walk 15 mins to carpark finally. I need to complaint about the staff in camp site ( next to carpark 1), we just ask him where is the shuttle bus station. He said, “Here is the campsite area, you should ask it from carpark, not here. Think this with open your ass.” It make me surprise and nervous. I think it related to racial discrimination.

Facilities are good. Beautiful lake view. Good services of the staff of restaurant. Normal services in reception, good in attitude but not in informative.

Stayed in July 2023

Limited reception hours. Weak A/C by US standards. They offer baggage storage in reception but not secure as they close from 12-3pm and the reception area is fully accessible by the public during that time (reception is less than 50 feet from main entrance).

Centrally located; very good lake side restaurant for lunch & dinner; reception is only open for very limited hours (8am-noon and 3-9pm) so can be difficult to get help but otherwise a good hotel. Please note check-in time of 3pm is strictly enforced so dont plan on getting a room before then. They do store luggage at reception if needed.

Stayed in July 2023

This was our 5th stay and they surprised us with a feee upgrade! We love this hotel!!!!

Stayed in July 2023

Perfect location is this beautiful village. Great views of both the lake and the Marktplatz. Restaurant was wonderful as well

Stayed in May 2023

Rooms were extremely hot no air conditioning

Location, absolutely stunning, picturesque.

Stayed in June 2023

There is no air conditioner in the room which is very hot in summer .

I love the location of the hotel which is very suitable for the backpacking only takes 1 minute to the pier. The staffs are so friendly. The dinner in the hotel is lovely with the best view in the Hallstatt and the dishes recommended by the waiter are all delicious!

Stayed in June 2023

How busy the area is

The breakfast was top notch

Stayed in June 2023

Nothing

Everything was amazing! The view, the room, the breakfast, the staff, the restaurant! One of tge best hotels I 've ever stayed!

Stayed in June 2023

This hotel is in the most perfect location. The town is like a fairy tail. The hotel staff are warm and welcoming. The room we had was a balcony and the room was right on the lake. Wish I had booked more nights here. Did not want to leave.

Stayed in May 2023

Room had a faint odor of sewage at times. Also, the front office doesnt staff from 12-3. If you arrive between then you have to leave your bags unattended.

The hotel has amazing views and a good breakfast. Its conveniently located right by the dock that takes you to/from the Halstatt train station.

Stayed in June 2023

a little worn out

location, location, location

Stayed in June 2023

1. There is no parking that close to hotel, we have to walk with our big luggages from P1 parking, and back as no taxi available 2. There was a alarm all night long, one of my family staying at 4th floor was annoyed by that sound. No staff can manage to find out the cause and yet stop the alarm 3. We would be appreciate if we can sit by the lake, but hotel not allow to, I have no idea why?

Location of the hotel is perfect, it s at the center of town

Stayed in June 2023

1. There is no parking that close to hotel, we have to walk with our big luggages from P1 parking, and back as no taxi available 2. There was a alarm all night long, one of my family staying at 4th floor was annoyed by that sound. No staff can manage to find out the cause and yet stop the alarm 3. We would be appreciate if we can sit by the lake, but hotel not allow to, I have no idea why?

Location of the hotel is perfect, it s at the center of town

Stayed in June 2023

nothing

Room and view and location were all excellent

Stayed in June 2023

A few people from the staff are not the most friendly ones (reception and restaurant) which is a pity for an iconic place like this. The breakfast could also be of better quality (coffee, croissants, muffins) and the refills more frequent.

Staying at this hotel is an experience on its own and the location might be the best of all in the area. There is a stunning terrace at the back of this beautiful buidling, overlooking the lake, where you can enjoy great dinner options or drinks. The room was spacious and the mattress of very good quality. This place (and for sure Hallstatt) definitely deserves at least a one-night stay.

Stayed in May 2023

Breakfast they served us expired raspberry jam. Dated 2021!!! Omgosh

The location and the view.

Stayed in June 2023

Difficulty in getting a taxi to fetch us in to the hotel

Very scenic, breakfast was good

Stayed in May 2023

Nothing

Everything! The staff were really friendly and helpful. The view was stunning, the ambience was great. The location is right at the center of the village. The breakfast and the restaurants were great. Would love to come back and stay longer here. It's really good to laze around and admire the lake view from the balcony. There was even a communal room like a lobby outside the rooms

Stayed in June 2023

No iron or landry services. Shuttle service is good but could be better.

Location was perfect. Our room had a wonderful view of the water. Great service at the restaurants.

Stayed in May 2023

Location - centre of hallstatt with great views of lake Spacious rooms Service - we got an upgrade (thanks)

Stayed in May 2023