Universitätsstraße 104, 9020 Klagenfurt, Austria
#6 of 25 hotels in Klagenfurt
Guests' ChoiceBased on 359 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.1
Facilities
9.1
Staff
9.2
Value for money
8.2
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 February 2023
Rastislav
Irelandnothing
the best hotel bar of the all nice spa
Stayed in November 2022
Reviewed: 28 January 2023
Werner
Austriaeverything is wonderful
quiet and great location close to lake, easy access by publc ttansport, great breakfast, excellent Spa open until late
Stayed in January 2023
Reviewed: 5 January 2023
Marcel
Netherlandsextremely slow wifi…
very spacious room with great views
Stayed in December 2022
Reviewed: 2 January 2023
Nikos
AustriaI personally do not consider carpets in the rooms of a 4star hotel at 2023 as the best interior choice (for style and hygiene reasons). Also, addition of music and/or aroma candles at the massage rooms of the spa could really make the atmosphere during massage even more pleasant.
Extra kind and helpful staff, beautiful location next to the lake and close to Klagenfurt, AMAZING breakfast!
Stayed in January 2023
Reviewed: 1 January 2023
Aleska
IrelandIn one of the rooms the AC wasn't working, so the room was very stuffy during the night,we had to open windows Please consider to get proper hair conditioner, my self and 2 daughters ( we all have long hair) we couldn't use hotel Hair Conditioner, it was rubbish, couldn't brush hair after using hotel conditioner 🤭
Nice rooms, comfortable beds, great breakfast and service, spa and pool was great.
Stayed in December 2022
Reviewed: 30 December 2022
Markus
KazakhstanShower can not be closed. With kids is a bit uncomfortable
Breakfast and pool
Stayed in December 2022
Reviewed: 21 December 2022
Tomasz
Polandgood breakfast, a little too expensive. Poor service during dinner. I waited extremely long for a dish. Good stakes.
friendly staff, nice rooms
Stayed in November 2022
Reviewed: 11 December 2022
Jernej
SloveniaBreakfast was not included in price
Stayed in December 2022
Reviewed: 20 November 2022
Elena
AustriaNothing
Everything
Stayed in November 2022
Reviewed: 20 November 2022
Martin
NetherlandsLocation is a challange without a car
Great room
Stayed in October 2022
Reviewed: 8 November 2022
Claire
Irelandgreat facilities, good size room, very comfortable beds, electric car available for rent, nice staff
Stayed in November 2022
Reviewed: 16 October 2022
Yairg
Israelnothing :-)
Great location near the lake , nice bicycle renting service
Stayed in October 2022
Reviewed: 20 September 2022
Uno
AustriaThere is no watercooker in the room, which for me is quite necessary.
I like it very clean and modern yet comfortable. The view from the balcony is amazing and easy to reach the lake. The breakfast is wonderful.
Stayed in September 2022
Reviewed: 19 September 2022
Anita
AustriaRooms are very nice and beautiful, just the pillows haven't been great for my taste. Breakfast is amazing. The spa seems to be very good, because everything was booked.
Stayed in September 2022
Reviewed: 19 September 2022
David
AustriaI didn’t know that there was a electric charging possibility in the garage, that would have been nice to know upfront. In the shower there is no space to hang your towel or put something down. Also the shower couldn’t be fixed in position so the water always went sideways.
Very friendly and professional staff. Great spa area and a wonderful dinner and breakfast in the hotel restaurant. Electric charging directly in front of the hotel and in the garage. You can reach the Wörthersee in just a few minutes by foot!
Stayed in September 2022
Reviewed: 16 September 2022
A
AustriaSO cold especially in at night. Chairs are NOT comfortable for eating or working, the office chair is made of plastic!!
Very spacious, the room meets the needs perfectly except the uncomfortable chairs. The bathtub is very big.
Stayed in September 2022
Reviewed: 16 September 2022
A
AustriaNo enough hangers! There is no kettle or coffee machine, it is something standard in 4 stars hotel, missing these thing affected my experience considerably. Charis are not comfortable for eating or working.
The room is good, lighting is perfect. Massage is pretty good. Food taste is normal.
Stayed in September 2022
Reviewed: 12 September 2022
Lora
BulgariaRooms are spacious, very good breakfast and a la carte restaurant Spa center is also available and excellent
Stayed in September 2022
Reviewed: 10 September 2022
Stephan
AustriaAt our late check in, after having called 15 mins before arrival, we still had to wait 15 mins for someone to show up at the reception. No apology, nothing. That was the only negative aspect.
Fantastic breakie. Really good selection there. The spa was nice and the rooms really good.
Stayed in September 2022
Reviewed: 6 September 2022
Annelies
United Kingdomspa, gym, breakfast is amazing, beautiful bar and terrace, parking
Stayed in August 2022
Reviewed: 6 September 2022
Bailey
United KingdomTop quality hotel in every way. Excellent food in restaurants and staff outstanding. Made to feel so welcome and nothing a problem to sort.Will be coming back.
Stayed in September 2022
Reviewed: 5 September 2022
Gábor
HungaryVery nice dinner, nice room easy parking!
Stayed in September 2022
Reviewed: 1 September 2022
Filip
CroatiaAll was perfect
Stayed in August 2022
Reviewed: 27 August 2022
Michelle
GermanyI would have loved a couple of hooks for towels in the shower.
Loved the outdoor pool and sup hire
Stayed in August 2022
Reviewed: 16 August 2022
Wojciech
PolandComfortable room, great hotel amenities. Spa area. Outside pool
Stayed in August 2022
Darlington, UK
Fresno, USA
Ascona, Switzerland
Seattle, USA
Wolseley, Canada
Arraial d'Ajuda, Brazil
Kandy, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content