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  5. Reviews of SMARTments business Wien Heiligenstadt

Reviews of SMARTments business Wien Heiligenstadt

Leopold Unger Platz 3, 19. Döbling, 1190 Vienna, Austria

#929 of 2,811 Holiday rentals in Vienna

Guests' Choice

Review score

Based on 553 hotel reviews

8.6

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    8.0

  • Value for money

    8.7

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Family with young children
    • Studio XL
    • Stayed 2 nights
    • Submitted via mobile

    Next to metro station and supermarket, very peaceful area, clean, comfortable with cool interior. Kitchen sets are provided.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 5 nights

    I reserved the room for one week and no cleaning happened during this time, I was not sure if I must request cleaning or if they were doing this at least once during this time. But, I had to leave the place early in the morning and come back late at night and could not talk to the staff. But it would be better if they provided some cleaning.

    The room had everything and the location was great. Wifi was good enough for me. There was enough space for working and the kitchen facility was good.

    Stayed in April 2024

  • Reviewed: 8 May 2024

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    There should be 2 pillows and not only very thin one.

    Stayed in April 2024

  • Reviewed: 6 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    You have everything that you need. Very good organized room.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    I wish I had received instructions prior to my arrival because the reception was closed and I didn't have the code. Only got in as someone got out and then only could access the machine to check-in...

    I love that it's possible to cook in this hotel. Very comfortable and clean too.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    Location, clean, good facilities

    Stayed in May 2024

  • Reviewed: 3 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    There isn't any WhatsApp.connection to convey some small issue..

    Metro stop is very very close..modern, cozy..

    Stayed in April 2024

  • Reviewed: 30 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 5 nights
    • Submitted via mobile

    Everything, will be back. Great location, only few meters from the metro station, so well connected with everything you need in town. Also the supermarket right in front of the hotel. Rooms are well equiped. We have enjoyed our stay here.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Perfect location, nice and comfortable room
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    Compact room with everything you need

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Smart stay in Vienna
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 1 night
    • Submitted via mobile

    The late / auto check-in process. The instructions are sent via email but i there was no key card at the auto check in machine to complete the check-in procedure.

    The location is excellent, the room os spacious, clean and well equipped.

    Stayed in April 2024

  • Reviewed: 24 April 2024

    10
    Excellent room and location
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 7 nights

    Right next to the train station with convenient access to Vienna city center. Studio room was very clean with a well-equipped kitchenette. I'm very happy with the stay, especially considering its affordable price.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Comfortable and practical, love the selfservices! Fast helpdesk responses!
    • Business trip
    • People with friends
    • Standard Studio
    • Stayed 8 nights
    • Submitted via mobile

    -

    Good, new building

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Great location, soundproof room, convenient amenities nearby, hassle-free check-in/out
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 7 nights

    The curtains appear slightly soiled, and their light color makes the dirt more apparent. Additionally, I noticed small holes in the bedsheet. The pillow feels underfilled, prompting me to fold it in half for better comfort while sleeping. On the ground floor, there's a laundry room with excellent equipment, but to use it, you'll need to download the Miele app and top up your account with 20 euros, even for a single wash and dry cycle

    The location is perfect, offering great sound insulation in the room. Nearby, you'll find convenient access to a supermarket, metro station, and bike and kick-sharing services. Checking in and out is straightforward, making it an excellent choice for both relaxation and work. I found it ideal for evening work sessions and basking in the morning sunlight. Plus, the kitchenette comes fully equipped with a microwave, dishwasher, and compact refrigerator. You can reach this spot from Vienna Airport via the S7 and U4 trains, which is a more economical option compared to the CAT train

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Satisfied
    • Business trip
    • Family with young children
    • Standard Studio
    • Stayed 9 nights
    • Submitted via mobile

    The hotel was next to the metro station but the area was not next to the center town.

    Comftable bedroom. Cleaned without any smell. Next to the metro station.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Excellent! I would stay here again when I come to Vienna and recommend it to others.
    • Business trip
    • Solo traveller
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    We arrived late at night and had a little trouble getting in the entrance (which was opened by a guest who happened to be passing by).

    Convenient amenities in the rooms (coffee maker, dishwasher, etc.), close to the train station and supermarket, easy access to the city center, clean, and cheap!

    Stayed in April 2024

  • Reviewed: 20 April 2024

    9.0
    Great appartment!
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 6 nights
    • Submitted via mobile

    Nothing!

    It is really smart! The check-in process was easy and fast and without any problem just by some clicks on a touch screen! The room itself had everything you may need and also the wifi was fast!

    Stayed in April 2024

  • Reviewed: 14 April 2024

    8.0
    Great location for a moderate price
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 3 nights

    The main problem during the stay was the ventilation. Although there was a sort of an AC where you should be able to control the temperature, not only it didn't work but when turned on it would instead heat up the room. When we talked to the reception person they recommended turning it off completely and ventilation through the window. Mind you, it's near a busy street, so keeping the window open at night was waaaay too noisy, so we had to cool the room as much as possible before going to bed and then shutting the window. Another small inconvenience was the TV, although it was in the room, there was no way to connect it to the internet, so no Netflix or other streaming services, only austrian TV programs.

    The room had everything essential for a comfortable stay, slightly on a smaller side but still comfortable for two people. The bed was comfortable, the kitchenette was well-equipped, and the bathroom was clean. But the best thing about the room was the location. Although it's quite a bit away from the city center, it pretty much stands on top of the metro station and has multiple bus and tram stops within 5 minutes of walking. It had multiple supermarkets around it with was also very convenient.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 2 nights
    • Submitted via mobile

    Self check in

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 4 nights
    • Submitted via mobile

    The cousins were quite uncomfortable.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    The palace is near to the train and it’s a good location
    • Leisure trip
    • People with friends
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    The air conditioner is not working well

    Stayed in April 2024

  • Reviewed: 9 April 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Studio
    • Stayed 1 night

    I missed the iron and the ironing board

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Great place
    • Leisure trip
    • People with friends
    • Standard Studio
    • Stayed 3 nights
    • Submitted via mobile

    Nothing.

    The appartment itselt.

    Stayed in March 2024

  • Reviewed: 2 April 2024

    9.0
    5 star
    • Leisure trip
    • Couple
    • Standard Studio
    • Stayed 7 nights
    • Submitted via mobile

    They should try to make the AC/ Room Heater regulation/ control easy and simple...

    One of the cleanest Hotel rooms I have lodged... Clean and cool, the facilty had all cooking and kitchen appliances... Will definitely use them again if the opportunity arise.

    Stayed in April 2024

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Studio
    • Stayed 10 nights
    • Submitted via mobile

    Location near the train station and grocery store. Amenities are all good. Staff are easy to deal with.

    Stayed in March 2024

Showing 1 – 25

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