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Reviews of Smile Apartments “Art Collection“

94 Steiner Landstraße, 3500 Krems an der Donau, Austria

#18 of 45 Holiday rentals in Krems an der Donau

Guests' Choice

Review score

Based on 55 apartment reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Location

    9.1

  • Facilities

    9.3

  • Staff

    8.8

  • Value for money

    8.6

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 11 May 2024

    10
    Super spacious and stylish, amazing terrace, comfortable and very well located!
    • Leisure trip
    • Family with young children
    • Townhouse
    • Stayed 1 night
    • Submitted via mobile

    We loved everything about this apartment! It’s spotlessly clean, stylish, has super comfortable beds, spacious, with amazing terrace, very well located, nice touch of Rituals shower products. We‘ll be coming back!

    Stayed in May 2024

  • Reviewed: 25 December 2023

    10
    Beautiful apartment
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    The toilet door is slightly see through but you get used to it.

    Roomy appartment, well equipped kitchen, nice art / paintings, super comfy beds, large TV, great shower. We found everything we needed there

    Stayed in December 2023

  • Reviewed: 3 September 2023

    10
    Exceptional
    • Couple
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    We loved everything. Great place nice clean comfortable with all the small things that you need and more!! We didn't expected to such good place

    Stayed in September 2023

  • Reviewed: 25 August 2023

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Everything is clean and nice. Good location. .

    Stayed in August 2023

  • Reviewed: 22 August 2023

    9.0
    perfect experience, modern nice appartments, administration and team very friendly and helpful
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 1 night

    perfect clean and modern apartments, well equipped - coffee machine, air conditioning, fridge, dish washer etc. Interior design is awesome! Very professional and helpful administrator always ready to help! Perfect communication, the host answers all the requests very fast and reachable even on weekend . Check in super easy with the personal code they send on the day of arrival. Will definitely book again

    Stayed in August 2023

  • Reviewed: 24 July 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    We couldn't reach the owners that easily as we couldn't get in for lack of writien communication (bad entry code)*

    The place itself

    Stayed in July 2023

  • Reviewed: 15 July 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 5 nights
    • Submitted via mobile

    Lots of stairs😅

    Close to Danube private university

    Stayed in July 2023

  • Reviewed: 15 July 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Lots of stairs😅

    Location close to Danube private university

    Stayed in July 2023

  • Reviewed: 9 July 2023

    10
    Beautiful Appartement!
    • Business trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted via mobile

    -

    Very Modern, spacious and clean.

    Stayed in July 2023

  • Reviewed: 26 June 2023

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Townhouse
    • Stayed 2 nights
    • Submitted via mobile

    Additional room with separate entrance probably on the place of former cellar. There was the smell which is typical for cellars. But it can be improved via open door after certain time.

    All! rooms inicely equipped and clean. Very easy process of key pickup. Convenient location.

    Stayed in June 2023

  • Reviewed: 21 May 2023

    10
    amazing
    • Business trip
    • People with friends
    • Deluxe King Studio
    • Stayed 5 nights
    • Submitted via mobile

    nothing

    everything was amaaazingg,, thanks for your attitude

    Stayed in May 2023

  • Reviewed: 26 September 2022

    8.0
    Great, but...
    • Leisure trip
    • Solo traveller
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted via mobile

    Confusing check in, broken web checkin, have to work outside Booking (which is intended to streamline) so a waste of my time, even getting into the room was easily confusing as there is a one time activation code before the entrance code. Also I asked if I can extend a few hours to be able to shower and change after the half marathon. No problem if you pay... Nickel and dime me more. I paid for 187, yet the final cost was somehow just over 200. Asked why, no answer. I wouldn't come here again.

    Accurate description and good comfort.

    Stayed in September 2022

  • Reviewed: 16 September 2022

    8.0
    Will book again if available :)
    • Business trip
    • Solo traveller
    • Deluxe Apartment
    • Stayed 7 nights

    There was a small issue with the drain in the bathroom and it took a cleaning service a couple of visits to finally fix it.

    Contactless check-in, good communication, location

    Stayed in September 2022

  • Reviewed: 4 September 2022

    9.0
    Beautiful apartment. Complicated check in
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night

    - Everything was paid from before and you wouldn't get the door code unless you check in through their website by filling in all your information including a credit card. It was uncomfortable as I suppose they have it already from booking and I booked through here and not their website. - At night we realized that the frosted glass door in the toilet was rather see through. Was ok because we were family, but you somehow feel observed from the other side.

    The apartment was wonderful, cozy and very clean. Location was also very good. The beds were also very comfortable.

    Stayed in September 2022

  • Reviewed: 11 August 2022

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Apartment
    • Stayed 2 nights
    • Submitted via mobile

    our room was not ready on time. 2 hour delay which complicated our arrival

    Stayed in August 2022

  • Reviewed: 18 July 2022

    9.0
    City feel in a design flat
    • Leisure trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights

    Overcomplicated check in process and double registration in fact. No trust and credit towards guests, credit card details requested before you get your code to get in. Well filled up kitchen, but I did not find prices of the items ( coffe, wine ) if it was complementary then I missed the chance. The front door lock did not work at the time of our stay, unpleasent smell of the room naphthalene like in the room...the bike storage rack need to be fixed , screws are not keeping the structure (out of the ground ), unsafe feeling since you lock the bike to a movable object, but city is itself is safe feel like anyway.

    Stylish city appertment. Quiet spot but walking - biking distance to Krems downtown. Very clean, modern design, new furnitures and user friendly room. Spacious bathhroom ! Loved it. Good location if you bike towards Dürnstein / Spitz / Melk. Parking is free for 3 hours - by far enough to load in the bags. After nearby street little bit uphill. ( Some unfriendly notice on windcreen about reporting the car for taking some residential place - no pre indication of this ) Well equpied kitchen. Entry codes are not complicated once received.

    Stayed in July 2022

  • Reviewed: 11 July 2022

    8.0
    A nice modern apartment for 2 couples very close to old-town center and the river.
    • Leisure trip
    • Group
    • Townhouse
    • Stayed 2 nights

    The information on the apartment in the booking.com website was in-correct. we booked an apartment with 3 double bedrooms and 2 bathroom but found that 1 double room and a bathroom was missing. Fortunately we could get hold of the operating company who managed to arrange another apartment for the 3rd couple in a village 5-7km away.

    Nice modern design of the rooms and apartment in an old building close to town center. In our case we even had a private car park right in front of the apartment.

    Stayed in June 2022

  • Reviewed: 5 April 2022

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted via mobile

    Truly stunning property. very quiet and peaceful as well.

    Stayed in April 2022

  • Reviewed: 3 January 2022

    10
    Great place serviced by great staff
    • Leisure trip
    • Family with young children
    • Deluxe King Studio
    • Stayed 10 nights
    • Submitted via mobile

    N/a

    The accomodation was superb. The staff was excellent. We will definitely be booking accomodation with Smile again

    Stayed in January 2022

  • Reviewed: 18 September 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe King Studio
    • Stayed 1 night
    • Submitted via mobile

    The coffee machine was broken No price list for the drinks in the fridge.

    Amazing property. A little awkward to get into the rooms but was unreal inside.

    Stayed in September 2021

  • Reviewed: 26 August 2021

    10
    Great place to stay... (2 bedroom apartment)
    • Leisure trip
    • Couple
    • Townhouse
    • Stayed 1 night
    • Submitted via mobile

    Very quite and clean place... Well furnitured...

    Stayed in August 2021

  • Reviewed: 1 October 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 1 night
    • Submitted via mobile

    Apartment itself and location

    Checking system - complicated Dirty dishes in dishwasher

    Stayed in September 2023

  • Reviewed: 27 September 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Deluxe King Studio
    • Stayed 2 nights
    • Submitted via mobile

    The room nu 6 actually not good , there is continuous high sound of the fridge And there is sound as well from downstairs Actually it is not my first time there but this time was very bad actually I can't even sleep

    The room is clean ..

    Stayed in September 2023

  • Reviewed: 3 August 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Deluxe Apartment
    • Stayed 16 nights

    I have neved get answer to any of my messages. Nobody came to clean (as promised). Dishwasher was going nonstop and then not at all and nobody helped us. Parking was often occupied by the cleaners so I had to park on the street - got a parking ticket - nobody answered my questions about... To sum it up: great location, horrible service - go there but stay somewhere else.

    The location is great and the town is really nice :)

    Stayed in July 2023

Showing 1 – 25

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