Scheibe 44, 6167 Neustift im Stubaital, Austria
#1 of 35 hotels in Neustift im Stubaital
Guests' ChoiceBased on 75 hotel reviews
9.5Cleanliness
9.6
Comfort
9.7
Location
9.3
Facilities
9.6
Staff
9.7
Value for money
8.9
Free WiFi
10.0
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Showing 1 – 25
Reviewed: 15 April 2024
Miroslav
Czech RepublicTop. BEST is austria.
Stayed in April 2024
Reviewed: 16 December 2023
Don
Denmark1) Some staff try to enter the room even though you have a "Do not disturb" card on your door. It happened twice. It doesn't help that there is no way to lock the door from the inside. Anyone with a master key can access your room while you're inside. 2) The restaurant/ bar tickets are not brought to you for signing immediately after you order, but rather wait for you at breakfast on the next day. It would be easier to correct charging mistakes if they were printed immediately after the order. We got a lot of wrongly charged 8 euro "Room service" charges that we had to correct with the Reception. 3) The Nespresso machine in the room is not free. A capsule costs around 3 euros. This was not communicated clearly to us. We thought it's part of the amenities. A person in a 5-star hotel paying 560 euros per night would expect the capsules to be offered for free, especially when you can have all you can drink coffee at the SPA for free. How will you control if guests take capsules from the SPA for free to use in the room? These 3 points above are the only reason I give a 9 and not a 10.
The hotel is amazing. Everything is thought out in detail. Staff are friendly. The SPA is huge and you will not want to leave it. The heated pool allows you to swim outside and then you find yourself in heated water, surrounded by snow. It's amazing. Breakfast is plentiful, fresh and of good quality. The views from the rooms are amazing. Plenty of parking space if you rent a car, and valets help you park it. Welcome drink offered upon arrival. Bottled water given upon check-out.
Stayed in December 2023
Reviewed: 3 December 2023
Tina
United KingdomBit short of towels and coffee and lack of tea facility in the apartment
True luxury but non protentious hotel
Stayed in November 2023
Reviewed: 30 November 2023
Carla
CanadaLeaving
Cozy winter dream! Staff weee all outstanding and this chateaux was unique and beautiful. Shuttle to skiing and service spectacular! Loved every moment.
Stayed in November 2023
Reviewed: 26 November 2023
Jayed112
United KingdomThe staff are incredibly friendly and one of the best service I’ve experienced in any hotel. They ordered a Halal meat specifically for us, which is beyond what other hotels would do. It was our second stay and was thoroughly enjoyable.
Stayed in November 2023
Reviewed: 28 October 2023
Alexandre
United Kingdomto leave....
Hospitality was the strong point! Furthermore, the attention to detail captivates any guest. The restaurant, bar and incredible pool compete with the incredible landscape outside the hotel.
Stayed in October 2023
Reviewed: 7 September 2023
Uliana
United KingdomI wish we could stay and enjoy the facilities after check out without surcharge.
Jagdhof team simply can’t get it wrong. Everything is so intelligently thought through with comfort being at the top of their mind. From service to facilities, simply brilliant!
Stayed in September 2023
Reviewed: 28 July 2023
Andrew
United KingdomNothing
Exceptionall
Stayed in July 2023
Reviewed: 13 May 2023
Carmel
FranceWe loved everything - so answer is nothing !
great food, a wonderful wine collection, lovely and very professional staff. Owners were very friendly and took the time to personnally welcome guests. They asked us if everything was ok after a few days -lovely location for people who wish to ski, walk or just chill - An amazing place, we could not fault it in any way - it was perfect
Stayed in March 2023
Reviewed: 22 April 2023
Vivek
Indiaamazing location great facility
Stayed in March 2023
Reviewed: 9 April 2023
Mateusz
PolandEverything was at a top level.
Staff are always happy to help, smiling and well skilled. The outside pool is heated and great, same goes with jacuzzi. The food is also tasty and the buffet that often accompanies the a’la carte menu is of outstanding quality and diversity (e.g oysters). The sauna area is large and provide for multiple relaxation lounges etc. The hotel provides daily tranportation to / from the glacier which is a nice feature when you choose to ski (november - may). It is overall an outstanding property at the ultra-lux level which comes at a relatively high price tag but it is definately worth it!
Stayed in April 2023
Reviewed: 29 March 2023
Michael
United KingdomNo issues at all
First class. Incredible selection and service
Stayed in March 2023
Reviewed: 12 March 2023
Marek
Slovakiacoffee and water in the room paid. never happened to me before. that i had to pay nespresso in the room or water looking complimentary
Stayed in March 2023
Reviewed: 8 March 2023
Nils
SwedenWhat’s not to like…if anything the hotel’s gym could use an upgrade.
The staff and the spa are factors which makes one’s stay magical. This was our second time here and I don’t think I ever will get tired of coming back.
Stayed in March 2023
Reviewed: 28 February 2023
Ekaterina
BulgariaThat the holiday came to an end :) All thigs have an end - even the good onces :)
Magic place with lovely staff, quite place, beautiful nature around, wonderful food and excellent spa facility!
Stayed in February 2023
Reviewed: 12 February 2023
Anna
United Kingdomnothing it was perfect
Amazing room, staff, service, food and spa
Stayed in February 2023
Reviewed: 6 November 2022
Wahidur
United KingdomCannot fault anything although I would have like the option of scrambled eggs in addition to the boiled as as part of the breakfast. Maybe I should have asked
The location is exquisite. The view of the glacier mountains from the balcony and as you rest in the warm jacuzzi outside makes this resort the place to stay whilst in Stubaital
Stayed in November 2022
Reviewed: 3 October 2022
Timothy
AustraliaFelt warm and dry in the rooms Expensive restaurant on site for Dinner
Staff Facilities were fabulous New rooms were stunning Saunas fun and well maintained Had a gorgeous massage and facial Great location to explore a very stunning area
Stayed in September 2022
Reviewed: 28 September 2022
Asher
IsraelAmazing hotel, super nice staff, great facilities, good food and location
Stayed in September 2022
Reviewed: 8 September 2022
Duc
GermanyThe room is next to the parking
All perfect! The personnel were very friendly and helpful!
Stayed in August 2022
Reviewed: 1 September 2022
Uliana
United Kingdomdinner arrangement was a little confusing
superior award winning spa and super comfortable rooms
Stayed in August 2022
Reviewed: 20 August 2022
Adam
AustriaI wish I stayed for longer!
The hotel and spa facilities were perfect. Every staff member went above and beyond with exceptional service and ensuring that your stay comfortable. The food was incredibly tasty. The view from the hotel and room was phenomenal. I will be back again.
Stayed in August 2022
Reviewed: 19 August 2022
Silvia
Italygreat location, wonderful view from the suite but also from swimming pool and surroundings, and the great style of the hotel: real traditional in furniture, design and not faked tytolean….an exquisite property that has been valued through maintenance and estate improvements
Stayed in August 2022
Reviewed: 29 May 2022
Srebrina
SwitzerlandThis beautiful hotel offers all you need for a relaxing stay. The spa is excellent. The food delicious. The staff is very attentive and ensures they know your preferences. There is a wide range of spa procedures. Most importantly the owner / manager greeted us while we dined aiming to ensure we were having good time and were satisfied with the service and food. This was nice little gesture which is not always seen elsewhere.
Stayed in May 2022
Showing 1 – 25
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