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Reviews of Best Western Hotel Spinnerei Linz

Wiener Straße 485, Ebelsberg, 4030 Linz, Austria

#17 of 47 hotels in Linz

Guests' Choice

Review score

Based on 191 hotel reviews

8.3

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    8.8

  • Location

    8.1

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.4

  • Free WiFi

    8.6

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Showing 76 – 100

  • Reviewed: 1 April 2023

    1.0
    Very poor
    • Leisure trip
    • Group
    • large family
    • Stayed 1 night
    • Submitted via mobile

    very bad

    Stayed in April 2023

  • Reviewed: 26 January 2023

    4.0
    Going to a hotel after long journey I am expecting to be served and not to be pushed to self service
    • Business trip
    • Solo traveller
    • Medium
    • Stayed 1 night

    I didn't like at all the fact the hotel wants to be self check in while there are still employees there. System for slef check in is far from good. Data input needed to be done more than one time. Problem with payment by card and the staff refused to accept payment in card terminal. Later on payment by the same card was accepted in the restaurant in the hotel. So that clearly shows thre is something wrong with the app and not with the card if some minutes later in the hotel restaurant payment has been proceeded without any problems. Next thing was the car park. After payment the bar didn't open and I got stuck there for more than 40 minutes. Alamrm connection didn't work, nobody pick up a phone there, button for a call didn't work either. Hotel refused to help. Disaster!!!!

    Hotel looks great. Rooms are spacious and nicely furnished. Bed is very comfortable. Bathrrom is not that well designed as water sprinkles out of shower to the floor next to the sink. Apart from that it was perfect. Nice light giving lots of possibilities from very light to relaxing darkness.

    Stayed in January 2023

  • Reviewed: 16 October 2022

    1.0
    horrible.
    • Business trip
    • Solo traveller
    • Medium
    • Stayed 1 night
    • Submitted via mobile

    the “fully automated booking system” is very buggy and not available 24h which does not make sense. stuff is not friendly in helping. hotline is unavailable. do not go there!

    Stayed in September 2022

  • Reviewed: 3 October 2022

    10
    We had a great experience overall. They were very very dog-friendly and nice.
    • Leisure trip
    • Family with young children
    • Small
    • Stayed 2 nights

    They were extremely nice and helpful. I had my dog with me and they were very accommodating and dog-

    Stayed in September 2022

  • Reviewed: 19 September 2022

    10
    Quick stop in Linz, even next time to spin around
    • Leisure trip
    • Solo traveller
    • Medium
    • Stayed 1 night

    None

    A full automatic check-in process worked well. Daniela was kind to talk to.:)

    Stayed in September 2022

  • Reviewed: 19 September 2022

    10
    Ideal for business trip and stay for a few days. Non-stop electronical check in at a terminal.
    • Business trip
    • Group
    • Small
    • Stayed 1 night

    No free parking place belongs to the hotel room.

    Ideal for business trip and stay for a few days. Non-stop electronical check in at a terminal.

    Stayed in July 2022

  • Reviewed: 8 September 2022

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • medium twin
    • Stayed 1 night

    We liked nothing because we couldnt get in. on the 2nd of september 2022 in 22;00 we reserve the hotel and because on the app it says check in till 22;30. We called for the time period of 30 minutes ongoing to say that we will be late but there was no one to pickup . We got there at 23;30 , there were others waiting aswell when we got there 1 boy and 2 girls who were also waiting to check in .For the ongoing time period of 1 hour we called and waited to check in.So if we could may we get our money back .

    Stayed in September 2022

  • Reviewed: 5 September 2022

    10
    perfect price quality
    • Leisure trip
    • Family with young children
    • large family
    • Stayed 1 night

    perfect location, i had a good rest, and my room was very nice. Very large and nice room.

    Stayed in September 2022

  • Reviewed: 3 September 2022

    10
    The bed
    • Leisure trip
    • Family with young children
    • large family
    • Stayed 1 night
    • Submitted via mobile

    The bed have a super comfy mattress. I love it.

    Stayed in September 2022

  • Reviewed: 29 August 2022

    1.0
    Rip off
    • Solo traveller
    • Medium
    • Stayed 1 night
    • Submitted via mobile

    Closes gate after 10:30! Not a hotel!

    Stayed in August 2022

  • Reviewed: 10 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Small
    • Stayed 1 night
    • Submitted via mobile

    Everything was OK . Every time I am happy there.

    The mattress 😁. They are very comfortable.

    Stayed in August 2022

  • Reviewed: 1 August 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • large family
    • Stayed 1 night
    • Submitted via mobile

    I loved everything

    The bedroom was spacious, clean, modern and the bed was suuuuper comfortable!

    Stayed in July 2022

  • Reviewed: 16 July 2022

    1.0
    Worst experience ever
    • Leisure trip
    • Solo traveller
    • Small
    • Stayed 1 night
    • Submitted via mobile

    Too many things: 1)The staff was very unfriendly 2)They have a very strange and confusing check in policy (the self check in is just during the front desk opening hours) (why doing 3 pages of details in 2 languages if you can't make the self check in after 22h30 ??) 3)Lack of understanding from the part of the staff (they called 30 -50 min. before 22 h30 to let me know that I won't be able to get in if I will arrive after this hour regardless of the fact that there were 2 accidents on the highway that obliged me to be late around 40 min. )

    Absolutely nothing

    Stayed in July 2022

  • Reviewed: 9 June 2022

    2.0
    Very poor
    • Business trip
    • Couple
    • Medium
    • Stayed 1 night
    • Submitted via mobile

    I arrived at night, and due to the whole day driving was not informed about the fact there is no reception there. So they just charged me, and did not provide any services. I came to the closed door, nobody answered any calls, so I needed to book the second hotel. Too bad

    Stayed in May 2022

  • Reviewed: 12 April 2022

    10
    Exceptional hotel at a very affordable rate
    • Business trip
    • Group
    • Small
    • Stayed 1 night

    Not a single thing I could mention

    Exceeded my expectation massively. Very functional and nice rooms. Great bar & breakfast area.

    Stayed in April 2022

  • Reviewed: 13 September 2021

    10
    One word : Perfect
    • Leisure trip
    • Solo traveller
    • Small
    • Stayed 1 night

    There was nothing I didn't like. it was all great.

    The hotel was built in a completely different way. It's very modern. Even the arrangement of the table and chair placed by the window was very beautiful. It had a different atmosphere.

    Stayed in September 2021

  • Reviewed: 25 August 2021

    10
    more than expected
    • Business trip
    • Solo traveller
    • Small
    • Stayed 1 night

    Minimalistic- all what you need for a short stay, Excellent italian restaurant at ground floor

    Stayed in August 2021

  • Reviewed: 16 August 2021

    10
    Great hotel, good location, everything just perfect...
    • Leisure trip
    • Solo traveller
    • Small
    • Stayed 1 night

    nothing... no problem whatsoever...

    Excellent hotel with perfect rooms that have everything I could need. Everything is clean and tidy, the self checkin process is simple, the room is not super big but it has everything I need. The hotel itself is beautiful and the restaurant downstairs is just perfect. I definitely recommend!

    Stayed in August 2021

  • Reviewed: 13 August 2021

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Small
    • Stayed 1 night
    • Submitted via mobile

    They unfortunately did not serve breakfast and someone opened my room door at 8 am

    Room was clean and i really like its design

    Stayed in August 2021

  • Reviewed: 3 August 2021

    10
    Beautiful hotel, excellent staff, great rooms, definitely recommend!!
    • Leisure trip
    • Solo traveller
    • Medium
    • Stayed 1 night

    Nothing really... If I'm looking for anything, the lift took some time to work properly with the key card and button, as if it had a will of its own. But really... no negatives.

    What a great, beautiful hotel, super staff, excellent rooms, just all amazing. I was pleasantly surprised by the hotel and the rooms, and by the fact that it wasn't busy (shame, it deserves more guests). The bed was perfect, good shower, everything was there.

    Stayed in August 2021

  • Reviewed: 29 August 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • large family
    • Stayed 1 night
    • Submitted via mobile

    I can't say that I didn't like it. Everything was great.

    Firstly I want to say thank you to the young lady who was on the reception. She is very friendly , nice and helpful person. Secondly the hotel is very easy to find,very clean, the room was very clean as well ,the size of the room is very big (family room for 2 adults and one child), the mattress extremely comfortable. I definitely recommend this location. Vielen Dank!🤩

    Stayed in August 2021

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Business trip
    • People with friends
    • Standard King Room
    • Stayed 11 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in April 2024

Showing 76 – 100

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