Great staff

Stayed in April 2024

The food was excellent.

Stayed in March 2024

One of our best holiday we've ever had! Great staff, suberb food and spacious wellness area.

Stayed in February 2024

The decor of the hotel is now old fashioned in parts. However, it is not at all “tired” - it is of the highest quality and has clearly been lovingly cared for and maintained and is still immaculate.

The service at the hotel was wonderful. Every single day, a member of the family checked in with us to see if everything was okay. Special mention to our waiter Phillipp who I think eats sunshine and rainbows for breakfast as he is the most cheerful person we have ever encountered. Nothing was ever too much trouble. The food was delicious - a huge breakfast buffet and a 4-6 course dinner every night (& extra portions offered, not that I think anyone could ever eat more!) We had a two bedroom suite which was large and comfortable with extensive storage, just what is needed on a family ski holiday with lots of equipment. The water and wellness areas were vast and brilliant. The kids loved the indoor pool and we enjoyed the saunas after a long day on the slopes.

Stayed in February 2024

Very expensive wine and no house wine offered. When we asked about this the response was that they only provide a higher standard of wine.

Excellent food and helpful, friendly staff. The location is convenient for the public ski bus and especially noteworthy is the hotel’s shuttle to the glacier ski area.

Stayed in December 2023

spa area great

Stayed in December 2023

V good meals served….lovely afternoon tea and cakes Loved the use of the pool and sauna area which we used everyday after a long day sightseeing Everything about our stay at the hotel was excellent

Stayed in December 2023

very friendly staff, good breakfast

Stayed in December 2023

Food - The breakfast was very good Ski experience - The hotel had shuttles in the morning and afternoon for people in the hotel to the Stubai Mountain, free of charge. Regarding gear rental there’s 2 rental stores near the hotel where I renten a Snowboard, helmet and boots. Location - Near a couple good bars and restaurants, 10 min walk. Stay - Big room with a balcony. Comfortable.

Stayed in November 2023

The personel is extremely friendly, we felt right at home. The breakfast was the best selection, most fresh and so delicious. The spa has multiple cabins to choose from. We had a lot of privacy. The gala 6 course diner was amazing and surprisingly cheap!

Stayed in November 2023

nothing

Breakfast, lots of variety. Eggs cooked to order included pancakes, waffles, omelettes Extra things that showed care e.g. daily information re what was happening in the hotel, area, weather forecast; glass of wine on arrival; friendly staff who were able to give us important information about the area e.g. use of the Stubai supercard Our room had a lovely view of the Elfer Spitze. The balcony had a sunshade as well as table and chairs. Fridge in the room.

Stayed in August 2023

The staff was very helpful and nice. Everyone we met was great, with no exceptions. The spa facilities are really nice, cozy, and well maintained. We frequented the spa amenities every day, it was the highlight of the trip. The hotel in general had a warm Christmas vibe and a beautiful mountain surrounding. We will repeat this hotel next time we travel to this area.

Stayed in December 2022

The spa closes at 19:30 p.m. and dinner finishes at 20:30 p.m. So for guests coming back to the hotel from skiing at around 06:00 p.m. there is not enough time to really enjoy the Spa and the swimming pool. 30min-60min more would make it much more comfortable. Furthermore I found the behavior of many guests at the Spa completely unacceptable. Some of them watched YouTube videos on their mobile phone’s without headset or had a phone call in the relax area. From my point of view, mobile phones should not be allowed in the Spa area. Due to the different cultural backgrounds of the guests a spa rules instruction at check-in could help to avoid such behavior in future.

Very nice hotel with lovely atmosphere and a lot of love for the detail. The food, the Spa area and the room were excellent. There was even live music at the bar on Saturday evening. The staff at the reception, bar and in the restaurant was very polite and helpful. There were a separate room for the ski equipment.

Stayed in December 2022

Only the price of wines offered at dinner. And gin very expensive compared to England

Everything. The location, the ambiance, the spa is amazing, the staff are so friendly and polite and they went out their way to accommodate my serious coeliac disease with gluten free modified meals which were superb. The rooms very clean and spacious and cleaned well everyday.

Stayed in October 2022

Location, staff, ambience, fantastic breakfast every morning. We were very comfortable indeed.

Stayed in August 2022

pillows were a bit to thin for us

very good location next to Elferbahn good food friendly staff (special thanks to Amro!) good swimming pool and wellness facilities + rental e-bike

Stayed in July 2022

everything

Stayed in June 2022

everything

Stayed in June 2022

very good service and facilities

Stayed in April 2022

It was a bit hot in the rooms from central heating, however , opening a window did help :-)

What a great stay - A great hotel in the heart of the valley with very caring staff / family. Everything is taken care off and special requests are taken care of immediately. Especially after skiing or hiking, the big wellness area and sauna offers great choices to relax and calm down. The dinner courses are superb and also for breakfast there is plenty of choice. Getting to the glacier is quite fast , even a hotel shuttle is offered. Great value for money overall !

Stayed in April 2022

Dedicated ski bus service, friendly reception, quiet restful atmosphere, clean and comfortable room,swimming pool and spa facilities and good service from staff of hotel

Stayed in March 2022

Fabulous service, extremely friendly hotel stuff, wonderful spa area, excellent breakfasts and dinners. Definitely one of the best hotels I’ve been to with exceptionally good service.

Stayed in February 2022

Bed was a bit short

Welness Food Location

Stayed in October 2021

The only thing that is not really working well is the WiFi/Internet. Stronger and faster network would be a welcome improvement for us.

It was our second Holiday in Sporthotel Neustift and we were as happy as the first time. The Hotel has great facilities, the location is perfect, the room was great, the staff is very friendly and the food is excellent. So more then enough reasons to come back again one day.

Stayed in September 2021