12 Maria-Theresien-Straße, Innenstadt, 6020 Innsbruck, Austria
#20 of 72 hotels in Innsbruck
Guests' ChoiceBased on 835 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
9.8
Facilities
8.7
Staff
9.1
Value for money
8.1
Free WiFi
9.0
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End of dialog contentReviewed: 3 May 2024
Ee
SingaporeThe family room is little too small for us. We had 1 big and 2 small luggages.
Hotel is one street away from the main walking street (Behind hard rock cafe). We headed out to the walking street early and manage to get photos with lesser crowd. Golden roof was 10 mins walk away from hotel. Room is clean but quite squeezy for 4 of us. The hotel parking is easy to find if you follow the direction from the hotel information. There is a entrance to the hotel from the garage. Few supermarkets around the hotel.
Stayed in April 2024
Reviewed: 3 May 2024
Lay
MalaysiaThe bathtub is a bit too high for me to climb in.
It is 5 mins walk to the subway. Surrounded with many restaurants. The front desk officer is extremely helpful, if I am not mistaken,her name is Nadia. Give us guidance to travel around Vienna.
Stayed in April 2024
Reviewed: 2 May 2024
Mishal
KuwaitNothing
Clean New
Stayed in April 2024
Reviewed: 28 April 2024
Tamara
Austriavery clean, friendly staff and nice location!
Stayed in April 2024
Reviewed: 26 April 2024
Mohammed
Saudi ArabiaLocation - friendly staff
Stayed in April 2024
Reviewed: 18 April 2024
Sahil
United Arab EmiratesLiked everything
Balcony room with view was amazing
Stayed in April 2024
Reviewed: 16 April 2024
Ginelle
United KingdomCheck in was a bit slow but there were many guests arriving for the Easter Break.
Very clean and friendly staff. Great facilities and location in the city centre. They have a sauna and steam room which I enjoyed.
Stayed in March 2024
Reviewed: 8 April 2024
Inanc
United StatesIt is located in the old town. Great location. The hotel is quiet, upscale. The spa is free and wonderful.
Stayed in March 2024
Reviewed: 3 April 2024
Payne
United StatesThe room was small for a family of 4
Conveniently located.
Stayed in April 2024
Reviewed: 2 April 2024
Nikhil
GermanyAmazing hotel. Located centrally. Very friendly staff. We really enjoyed our stay and would gladly recommend 👍
Stayed in March 2024
Reviewed: 31 March 2024
Hema
United StatesStayed 2 nights. Sat nite was very noisy late into the night
The staff, location, bar and breakfast were all excellent
Stayed in March 2024
Reviewed: 28 March 2024
Elizabeth
United KingdomLocation/cleanliness/helpful staff
Stayed in March 2024
Reviewed: 27 March 2024
Muhammad
GermanyThe location is exactly in the center of Innsbruck, so you can basically walk to explore the city. The breakfast is great, and the room is also comfy.
Stayed in January 2024
Reviewed: 27 March 2024
Celia
United KingdomWhen we checked in reception did not provide us with the Innsbruck Card - which allowed free transport and reduction of the entry into some sites. We only received this around halfway through our stay when we we enquiring about buses back to the airport
The location is fantastic as it is very central - however the downside of this was that it was a bit noisy at night as there was a bar quite close to the window of our room.
Stayed in February 2024
Reviewed: 27 March 2024
Melanie
AustriaNothing.
The location is amazing, right in the center of everything but still tucked away a bit. The rooms are beautiful, bed was comfortable, bathroom really nice. Very clean.
Stayed in March 2024
Reviewed: 24 March 2024
Felix
MalaysiaNeeded to ask for water and replenishing of coffee for the second night.
Perfect location, clean and comfortable. Easy check in and out too.
Stayed in March 2024
Reviewed: 23 March 2024
Robert
United KingdomThere was nothing to dislike
Exceptionally friendly staff who do their job to a comfortably high standard and make you feel a valued customer whatever the question.
Stayed in February 2024
Reviewed: 24 February 2024
Matthew
United KingdomCoffee not replenished in room
Location. Room. Fridge in room. Staff
Stayed in January 2024
Reviewed: 22 February 2024
Jia
AustraliaRoom is slightly small and could get tight for 2 or more people (I was alone so the limited space did not affect me much)
Front desk staff were polite and helpful. Room clean, fully equipped Photos true to life. My mountain View room was amazing. Good selection at breakfast Location was great at the heart of town
Stayed in February 2024
Reviewed: 22 February 2024
Justin
United KingdomA little pricey given there’s no pool
Location and cleanliness
Stayed in February 2024
Reviewed: 21 February 2024
Paul
IrelandNo residents lounge area, other than bar
Location, quality of bedroom/bathroom
Stayed in February 2024
Reviewed: 19 February 2024
James
United StatesRoom was hot
Parking, location, staff
Stayed in February 2024
Reviewed: 18 February 2024
Danita
United KingdomNothing, only thing we missed was a towel rail in bathroom
Location was perfect. Quiet rooms. Great staff. Hotel smelt so lovely from freshener they use
Stayed in February 2024
Reviewed: 14 February 2024
Lisa
United KingdomThe breakfast should really be included in the room rate. 25 euros per person, even for children is very expensive which is probably why the beautiful restaurant is empty. To purchase breakfast for our trip every day would have cost an additional 300 euros which is ridiculous. Especially when there are plenty of coffee shops and eating places around when you could purchase a good breakfast for a fraction of the cost. Also we did mention to the hotel that we were travelling for my son’s 13th birthday and they didn’t even acknowledge it.
The location was excellent, right in the centre. We could walk to most places we wanted to visit. We arrived mid morning and the hotel also let us check into our room early. The room was very clean. The innsbruck welcome card was also great which was issued at the hotel.
Stayed in February 2024
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