Am Goldberg 2, 3500 Krems an der Donau, Austria
#6 of 11 hotels in Krems an der Donau
Guests' ChoiceBased on 190 hotel reviews
8.2Cleanliness
8.8
Comfort
8.8
Location
8.7
Facilities
8.5
Staff
8.8
Value for money
7.7
Free WiFi
8.6
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End of dialog contentReviewed: 15 May 2024
Anita
United KingdomStaff could be more attentive in the restaurant in the evening. Extra charge added automatically for for a table cover of $3.90 p/p which is expensive
Great facilities as describe, clean room & everything you need. Good location but be ready for a steep hill to walk up once you’ve been into the town
Stayed in May 2024
Reviewed: 13 May 2024
Péter
HungaryGarage is not big enough.The bed is not comfortable.(very old)
Wine tasting was a good idea. Breakfast was excellent.
Stayed in May 2024
Reviewed: 2 May 2024
Markus
Austriaroom, breafast and the staff was very friendly, next time we want to try also the Pool Area. Krems has an nice old town
Stayed in April 2024
Reviewed: 1 May 2024
Michael
AustriaSteam bath was closed.... parking costs extra
Spa erea was very nice
Stayed in April 2024
Reviewed: 5 April 2024
Jascha
GermanyBed is rolling off towards the side
Location, breakfast, service
Stayed in April 2024
Reviewed: 3 January 2024
Alice
Czech RepublicNot being able to get anything to eat in the evening. After the spa closed at 9, we tidied up and went to the bar area, where we were NOT able to find anything to eat! A plate of cheese and olives with some bread would have been fine, but there was nothing except a handful of salted nuts.
Nice room with easy access to the garden which was useful for our dogs!
Stayed in December 2023
Reviewed: 8 December 2023
Salma
AustriaRoom was average
Fitness Center
Stayed in November 2023
Reviewed: 8 December 2023
Tonvr
Netherlandsgreat breakfast, super friendly staff
Stayed in December 2023
Reviewed: 9 November 2023
Kaja
SloveniaHotel restaurant is totally overrated. Food is bad and pricy. Also the SPA is not so good. Yes, it is big, but they only have 3 saunas and the hotel is really big. So on the first day of our stay SPA area was crowdy. Also, saunas in the first floor are really not ''private'' as they are located on the hallway that is leading to one of the silent rooms. It is hard to relax there as people are constantly walking up and down.
Breakfast, room, staff
Stayed in November 2023
Reviewed: 30 September 2023
Jan
Czech RepublicService in lobby bar after official hours. We got warm late dinner
Stayed in August 2023
Reviewed: 11 September 2023
Carolyn
United StatesRooms were dated and felt much older than the rest of the property.
Amenities were great. The fitness room, pools, bars, restaurants, etc.
Stayed in September 2023
Reviewed: 11 September 2023
Maohsin
TaiwanSome employees are lack of experience to handle problems or questions, suck as supporting return a borrowed bike or gave advise on tourist info request.
Room and spa
Stayed in September 2023
Reviewed: 1 September 2023
Pavel
Czech RepublicWe missed airconditioning in our room... .
Top Spa, very good breakfast! Good value for money! Parking and great location.
Stayed in August 2023
Reviewed: 27 August 2023
Sabine
LiechtensteinDinner at the restaurant is mediocre; although breakfast is claimed to be served from 7.00 am on weekends, most of the warm dishes (such as scrambled eggs, pancakes etc) were not available at 7.30 am
Nice staff, renovated and big rooms, pool area, breakfast with great selection of cereals, warm an cold dishes, teas etc
Stayed in August 2023
Reviewed: 25 August 2023
Ionel
RomaniaIt was very good and very nice location !
Stayed in July 2023
Reviewed: 19 August 2023
Ioana
RomaniaRestaurant (inside) a bit dated and not nice looking (especially the entrance) Restaurant closing at 9 Room terrace not very clean
Spa facilities and food in the restaurant, good breakfast Room (junior suite) was comfortable for our family (2 adults plus baby)
Stayed in July 2023
Reviewed: 5 August 2023
Anastasia
AustriaWhile the room was great, the AC was not very powerful, so it was a bit too warm to sleep during the night (I’ve spent 4 nights, so
Just perfect for a short spa getaway. The spa area is very well kept, not crowded, you can always find an area for some quite time even during the weekend. The gym is good equipped and there is a separate area for exercises on the mat. The staff was amazing, helpful, caring and professional at all times - at the restaurant, on the reception, in the spa area. The breakfast was excellent and so were the dinners. Can only recommend.
Stayed in August 2023
Reviewed: 5 August 2023
Shahar
IsraelCharged extra for a room with air conditioning
The rooms were very comfortable and the whole place is very calm and quiet. Breakfast was great.
Stayed in August 2023
Reviewed: 4 August 2023
Konstantin
IsraelThe beds are not comfortable enough, can be better. The pillows are very uncomfortable. There are no A/C in the rooms - definitely an issue when the whether becomes hot. The supplied ventilators are not sufficient. Walking up from town is too steep, prefer using a car if you are not in a good shape :-)
The hotel is great for relaxation! Very nice location, surrounded by green vineyards. The spa is very nice - pools are on the top floors, with beautiful outside views. The relaxations rooms just call you to unwind. The breakfast is definitely the best we've had in 4 star hotels across the world (the 5 stars are still better)! With chef, that cooks your morning eggs, according to your personal preferences.
Stayed in July 2023
Reviewed: 3 August 2023
Susan
United Statesthis is not the first time that I have stayed here but as it has always been for business and time limited I'm never able to use and experience all facitilites -
the service from the friendly and attentive staff
Stayed in August 2023
Reviewed: 27 July 2023
Ioana
RomaniaRestaurant interior was a bit dated and did not look nice (especially the entrance) Room furniture (junior suite) was a bit dated Room terrace was not so clean
Location, view, facilities (pool & spa) Comfortable and spacious room (junior suite), was good for us since we were travelling with the baby
Stayed in July 2023
Reviewed: 17 July 2023
Massimiliano
Czech RepublicWe took a Superior room, which in my view is not worth the value. Our bed was single frame, but two mattresses, which meant mattresses would each go their own way. It caused either me or my wife to "fall" regularly into the middle gap. In addition, there was no climatization in the room, just a fan that very likely had taken a hit or two on the ground, and noisy while in moving position. We managed to put it in fixed position so didn't bother to request a new one, we however would expect the hotel to regularly check the equipment in rooms.
The overall experience (outside of the room) was fantastic. The spa is excellent, we enjoyed the amenities there and will very likely return in the future. Very varied breakfast, fantastic terrace and selection of local wines. The only exception to this is the room, to enjoy this hotel fully we should have booked a better room (in the spa / new section of the hotel).
Stayed in July 2023
Reviewed: 3 July 2023
Chp85
Austria- Good breakfast with a great terrace overlooking wineyards and city - SPA area, in particular the outdoor area right next to forest and vineyard - comfortable and spacious rooms - helpful staff, availability of e-bikes right at the hotel - beautiful location of the hotel, a little elevated for great fews, about 15-20 mins walking to centre of town
Stayed in July 2023
Reviewed: 2 July 2023
Elina
CyprusNo cleaning, no changing towels, disrespect from stuff. No food for the children on dinner. No kids channel from existing over 90 . Defenatly NOT a family place.
Very good SPA area, good breakfast
Stayed in June 2023
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