Rainerstraße 12-14, 5020 Salzburg, Austria
#70 of 127 hotels in Salzburg
Guests' ChoiceBased on 1007 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.3
Staff
9.1
Value for money
7.9
Free WiFi
8.6
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End of dialog contentReviewed: 26 September 2023
Millie
United StatesBeds were just a tad bit to soft for me but my friend thought they were comfortable!
Great location, close to train and other public transport. Staff were very friendly and helpful. Place was very clean and quiet! I would recommend!
Stayed in September 2023
Reviewed: 25 September 2023
Philip
AustraliaPaying for parking.
The location was great and the staff were very helpful.
Stayed in September 2023
Reviewed: 24 September 2023
Annika
SwitzerlandSo close to the train station that you can hear the trains pass even early morning and late at night, although there is likely not much that can be done about that
Comfortable beds and good A/C
Stayed in September 2023
Reviewed: 18 September 2023
Norman
AustraliaQuiet
Stayed in September 2023
Reviewed: 14 September 2023
Susan
United KingdomThere was a cockroach in the room
Good restaurant, stylish & comfortable room
Stayed in September 2023
Reviewed: 14 September 2023
Nicola
United KingdomVery noisy in the mornings. Lots of banging from early morning.
Location, clean and helpful staff.
Stayed in September 2023
Reviewed: 14 September 2023
Sonia
United KingdomThe main lift, a bit slow esp in the morning
Location v good, nice helping staff and comfortable room
Stayed in September 2023
Reviewed: 14 September 2023
Mark
United KingdomThe staff were very helpful & attentive. Good size room. Restaurant & outside area a real plus point. Close to the old town & main tourist spots.
Stayed in September 2023
Reviewed: 10 September 2023
Tim
United KingdomNothing really.
Excellent staff. Called me just after I checked out to tell me I'd left something. Good location for old town and train station for onward travel. Nice size room and bathroom. Nice feel in the sizeable lobby area. Good restaurant connected to hotel.
Stayed in September 2023
Reviewed: 9 September 2023
Lucy
United KingdomVery good value for money. Staff were for the most part very friendly and helpful. Our request for quiet rooms next door to each was met. Rooms were clean, nicely presented and spacious for the money. There was an option to have rooms cleaned less and be given a voucher for a drink downstairs which we took advantage of. The hotel has a lovely beer garden - but be aware it does close at 11pm on the dot. We did not eat at the restaurant but it always looked very popular in the evenings. Location is pretty good too - could be closer to the old town but only a 15 minute walk over the bridge. The Mirabell Palace, train/ coach station and main tour operators are all 5/10 minutes away.
Stayed in September 2023
Reviewed: 6 September 2023
Ann-maree
AustraliaNil, all good .
Quiet, clean comfortable rooms.
Stayed in September 2023
Reviewed: 4 September 2023
Edward
United StatesParking lot was very tight
Loved the Sky Bar restaurant The room was cozy, my family loved it
Stayed in August 2023
Reviewed: 3 September 2023
Gabriela
Romaniaeverything was fine
The location, friendly staff and diverse breakfast (I enjoyed the fresh coffee🙂)
Stayed in August 2023
Reviewed: 2 September 2023
Yoko
Japanexpensive
location and batk tub
Stayed in September 2023
Reviewed: 30 August 2023
Asala
OmanThe location is in a busy area and it can get a bit noisy at night.
I loved the restaurant at hotel, the waiters and the manager were especially kind and welcoming. The hotel has a nice vibe, close to the train station and the rooms are spacious.
Stayed in August 2023
Reviewed: 30 August 2023
Chiara
GreeceFor a 4-star hotel the amenities in the room were quite limited, a bit "spartan" (no slippers, only one all in one shampoo & shower gel bottle fixed at the bathroom wall, no shower cap). Extra breakfast at Euros 20/person was overpriced for the quality: no fresh white bread, no fresh orange juice (only from the bottle), and self service machine for coffee (+ 1 one thermos for filter coffee).
Staff at reception was very kind and helpful. Rooms spacious, luminous, clean and functional. 2 pillows/person were very welcome!
Stayed in August 2023
Reviewed: 28 August 2023
Lucy
AustraliaBreakfast was expensive.
Lovely outdoor courtyard. Walking distance of the River, the old town and the railway station.
Stayed in August 2023
Reviewed: 28 August 2023
Anne
AustraliaNothing
The location was close to railway station and bus station. The view from the room was good and we could l open the windows. A short walk to the river and across the bridges to old town. The breakfast room was very pleasant and the food good Therr is also a shady outside dining area .
Stayed in August 2023
Reviewed: 25 August 2023
Jonathan
United StatesNothing really to complain about. Very happy with the stay.
Easy walk from the Hauptbahnhof and to the Altstadt (also close to a bus stop if you need to get around). Excellent restaurant next door! So nice to just pop in and get some great food and beer. Staff are super friendly and helpful in all facets. My room was comfy but you do border train tracks (not all rooms though!) which can be periodically noisy if you are a light sleeper. For me, the noise was no big deal at all even with windows open.
Stayed in August 2023
Reviewed: 24 August 2023
Patricia
AustraliaBathroom towel rack didn’t work
Nice room size
Stayed in August 2023
Reviewed: 22 August 2023
Andrew
AustraliaIt was close to things we wanted to do, the restaurant was delicious.
Stayed in August 2023
Reviewed: 16 August 2023
Niharika
United StatesVery clean property… friendly staff
Stayed in August 2023
Reviewed: 16 August 2023
Denise
FranceDifficult to get staff on phone on evening. They are gone. Not sure at what time. And it’s only possible thereafter to get someone if it’s an emergency.
Everything looked top level. Good quality. In perfect condition. Very functional. It started raining. They brought out umbrellas. Well located! Staff was very positive. Good sized room. Easy to use spacious bathroom. Nice towels. Breakfast is good and no time wasted to collect what you need.. Hotel restaurant sufficient selection. Fast service.
Stayed in August 2023
Reviewed: 15 August 2023
Francois
BelgiumBathroom was roomy but not super practical
Nearby the river and city center. Restaurants nearby.
Stayed in August 2023
Reviewed: 14 August 2023
Krzysztof
PolandQuite picey with breakfast not included, bathroom a bit small for a 4 person room
Great location for the train travellers, walking distance to the most of the cityt's attractions, very clean, good restaurant with Austrian classic dishes and desserts.
Stayed in August 2023
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