A few of the younger waiters were not as polite as they could have been.

Excellent facilities, the pool and sauna areas are architecturally interesting. Friendly and efficient staff.

Stayed in May 2024

Bello,pulito

Stayed in January 2024

swimming pools and saunas

Stayed in March 2023

Our room was on the second floor and faced the walls of the spa so it was a bit dark. I think the view can be better on the the third floor

Nice hotel, high quality breakfast, very kind and helpful staff (reception, bar, restaurant, cleaning personel) Free and direct access to the Warmbaderhof thermal pools (swimming and a warm pool with massage) where you can bath in the spring itself. Unlike the spa this place was not crowded so you can relax and enjoy the fantastic water and the silence

Stayed in February 2023

A little bit far out of town but the train station was near by.

we stayed in a junior sweet which we really enjoyed as it was comfortable with plenty of room. The breakfast was nice and we enjoyed swimming.

Stayed in September 2022

cleanness was poor

facilities and activates

Stayed in August 2022

There is a window inside the room into the shower and toilet which does not allow privacy in any way. Just bad planning.

The facilities, the food , the kids room.

Stayed in August 2022

Dinning tables were very near each other instead of 2m apart in times of covid19 still, as guests are still wearing a masks all the time. Did not liked a fact that big number of other non-hotel guests are using pools, it can be crowded.

Very polite and helpfull stuff. Very clean , spacious and comfy room.

Stayed in March 2022

Breakfast options become repetitive if you stay more than one night

Stayed in January 2022

A little too warm in my room

The location, the access to nature

Stayed in October 2021

See through glass wall in the bathrooms. It lacks a privacy for a person inside the bathroom. It could have more opaque finish or other means of blocking the view without sacrificing the intended overall hotel design.

Nice clean rooms, very good breakfast. Robes with towels and a bag is very useful.

Stayed in October 2021

Amazing hotel well positioned. Fantastic breakfast. Rooms are very comfortable and quiet. Stunning the thermal center.

Stayed in July 2021

Hotel have very good acces for spa

Stayed in August 2021

cooking a little too rivisited and sophisticated, some choices quite debatable, maybe something simpler would be better for all palates. The thermal area ov Villach is nice, but it is wedged between a railway and a mountain, so wherever you go you have to cross the rails passing under the station. So it is not ideal for a stroll in the old town starting on foot from the hotel

Great Thermal place, set between the mountains. Nice food and service. Great swimming pool with river gravel in the sanatorium area. Very nice rooms.

Stayed in July 2021

The hotel itself is good but the Therme was disappointing. Too small, too crowded, and no chance for relaxing.

Stayed in September 2023

My main issues were with the therma spa park. First of all the hotel advertises thy you can get an hour early but it doesn’t state that only one thing in the spa is open at this time. Further we opted for a late check out so we could stay at the spa longer only for our bands to stop working and i had to go back to the hotel for the staff to update our bands again.

The location is perfect as well as being next to the therma spa, it is right next to a train station trains going to villach city centre coming very half an hour. Staff were very friendly too was comfy and had everything we needed and more. The buffet breakfast and dinner had something for everyone.

Stayed in November 2022

At least for our stay, we felt the staff wasn’t too nice. Most of them didn’t know English, so it was hard to communicate and we felt misunderstood. one night I asked for extra pillows (the bed only came with 2, and we like to sleep elevated), and the staff member was actually mad at us for asking. The bed was really uncomfortable for us, and the room was quite too warm even when we turned on the AC.

The therme is a great one, big, diverse, and it’s really convenient to have it within your hotel. that was the main reason we chose to stay. The food is nice if you are open to eat anything, but the variety for vegetarians was not great. The hotel is modern and pleasant looking.

Stayed in October 2022

Access to the spa was not included beyond the checkout time

The buffet dinner and breakfast were delicious. Parking was free and easy to access. The spa section was much quieter than the main section with the pools. The room was warm and spacious.

Stayed in January 2022

From the moment we arrived, things didn't go well. Signs on arrival tell drivers that the hotel car parks are full and to use the garage. (The car parks are not full, and we found the garage only after asking for help.) The lady who dealt with us at the Hotel reception was strangely unhelpful and cold. A fiddly system of hotel key cards and wrist tags gives you entry to the hotel, car park, pool & spa. Dinner at the restaurant felt a bit too formal and overpriced given what I had thought was the family orientation of the place. Our room was fine but considering the price, the lack of a coffee machine (or even a kettle) was disappointing. Even paying for parking was complicated - the only payment machine is broken, so payment must be made at the spa, with the usual grumbling about paying by card. By the end of our short stay I'm sorry to say we were happy to see the hotel in the rear-view mirror.

For swimmers, the 25m sport pool is a good place to do a few lengths. There's also a good gym. We didn't have time to try the natural springs, but it's a unique feature that deserves a mention. Despite the excellent hotel breakfast, I think visiting the pool and spa (without being a hotel guest) might allow you to get the best from this resort. Our experience as guests in the hotel itself was disappointing, given there is good accommodation at a fraction of the price to be had elsewhere in Villach.

Stayed in August 2021

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Design.

Stayed in February 2023

There are no comments available for this review

Stayed in November 2023

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Stayed in October 2023

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Stayed in September 2023

There are no comments available for this review

Stayed in September 2023