the staff no friendly

location

Stayed in April 2024

nothing all was perfect

the room was with view to the lake so beautiful, the room is big and clean. the bed is big there is a sofa and a table with 2 chairs

Stayed in February 2024

Breakfast is excellent with fab lake views but I found the size and design of the restaurant (stepped tables to make the most of the view) made it feel a little sterile and lacking atmospere in the evening. Fab food though.

Lovely welcome, excellent service. Lovely hotel with grear location and fab spa.

Stayed in January 2024

- i tried the spa this time for a pedicure and it was underwhelming, it was quite basic (not even color as apparently i didn't book attentively enough), the pedicure room was far less elegant than the lobby or spa area, the treatment was quite old fashioned and cost was like a super good pedi (with color!). Ended up having my feet looking less nice than before when they had color 🙈

- perfect location, we also had a room overlooking the lake and mountains - great generous room space, huge bed - nice breakfast with everything included and evening meals also good choice (needs reservation though) - pool is really nice, also foe kids (deep for them so prepare swimming accessories)

Stayed in February 2024

The staff is extra nice and professional. We loved our stay !

Stayed in January 2024

Location, room, staff, breakfast, comfort, spa center (outside pools, sauna with lake&mountain view, relaxing area, massage) Everything was perfect!

Stayed in January 2024

The room we had was an okay room, mattress felt a bit old as it sunk in the middle… The restaurant breakfast is great but dinner is not that exceptional if you are expecting a very high level dining experience.

I really liked their wellness set up, really enjoyed relaxing there. I also loved the panorama sauna and the Ruheraum, it was just so soothing.

Stayed in January 2024

My wife wasn’t feeling very well and there is no pharmacy and shop shut too early

Every thing

Stayed in January 2024

Nothing I can think of

Room with beautiful lake view Beautiful interior and clean room Amazing dinner and breakfast

Stayed in December 2023

Our stay was too short!!

Well managed with friendly efficiency

Stayed in December 2023

The only thing that I didn't like so much was that some information was only in German. For example, the description of different saunas was not duplicated in English, so I translated with my phone. Or only on the 3rd day of my stay, I realized that during breakfast new information was printed on a small piece of paper every day (offer, current weather, etc.). So please add more information in English in the future. thank you

The staff is mega professional!!! Any issue is resolved quickly. The service is almost =) perfect. Thank you. I also want to note the SPA, which is also simply wow. Swimming in an outdoor pool with a view of the mountains is a service that not every hotel will provide for more money. Many types of sauna. Massage. A beautiful lounge with a fireplace and delicious cocktails.

Stayed in December 2023

We have spent 4 wonderful days in this excellent hotel, with super view of Achensee Lake, the room was premium double room with a nice balcony with lake view, the receptionest “Thanks Sara” welcomed us warmly , she was so kind with us during our stay, the lobby so nice and we loved to spend a time there, the “Laurentius” restaurant are great and have a variety of food, and they have a breakfast buffet and the staff are serving us with a smile (Thanks to Ledya). They have a beautiful SPA called “Puria” , an excellent SPA with indoor and outdoor door Swimming Pool, we had Intensive Back Massage for 50 min from “Daniel” thanks to him I have spent a great time, there is a fee parking

Stayed in October 2023

Most of restueants are closed at this seanon The shops closed early Darj night at night with no proper street lighting

The place is great

Stayed in November 2023

A change of prix fixed menu each night

Comfortable hotel with baths in a lovely spot by Lake Achensee. Within easy reach of mountains. Good breakfasts with lots of choices.

Stayed in September 2023

Nothing

Very helpful staff, easy check-in Good location, clean rooms

Stayed in September 2023

However, there was an ongoing issue with an unpleasant garbage smell in the reception area, which left a negative first impression. Additionally, interactions with a staff member named Sonia in the restaurant were disappointing due to her rude and unprofessional behavior. Furthermore, there was a noticeable smoking smell coming through the windows, even though smoking wasn't allowed on the balcony. This compromised the hotel's non-smoking environment.

My recent stay at Travel Charme Fürstenhaus am Achensee had its ups and downs. The hotel's location is undeniably spectacular, offering breathtaking views that enhance the overall experience. The rooms were spacious and well-equipped, ensuring a comfortable stay.

Stayed in September 2023

We were not thrilled to find out that parking was not included in the price of the room

The best breakfast from all the places we have been in

Stayed in September 2023

There was a tour group of really loud men terrorising the wellness area and ruining it for everyone.

The location is amazing. Our room had a great view over the lake. The spa and wellness area is really good. Dog friendly

Stayed in September 2023

Choices of in room dining service. I expected a smart TV for watching Netflix, youtube, etc.

Everything was great

Stayed in September 2023

The restaurants could use more varied options, but apart from that everything was great.

Amazing location and really great facilities : direct access to the lake, two swimming pools, saunas, wellness area. Breakfast buffet is impressive.

Stayed in August 2023

Nothing really. Only that this hit summer made it warm. Travellers from overseas be aware there is no air conditioning. This applies to most hotels in the area I gather.

The rooms were large and very comfortable. Comes with a balcony and comfy chairs in the room. Being right next to the pier for the ferry made it an easy hop on. The town is not big and several restaurants nearby gave good dining options. Loved the pool in summer! Mostly, we found tge stay very relaxing being able to unwind next to beautiful Achensee

Stayed in August 2023

The staff are professional and respectful.

Stayed in August 2023

Just to mention something, a coffee machine in the room would be great. But most importantly, the heat in the room needs to be addressed. As the climate warms, Alpine building constructed to retain heat become difficult to sleep in during hot summer days (we had almost 30C every day). We brought the thermostat down to 17C (the minimum we could regulate), but that didn’t help. Installing shades for the afternoon sun, or insect screens, so that one can open windows in full during the night, are both relatively cheap and environmentally friendly options that the hotel could try. Please do so, let us know, and we’ll come back next summer to try out the improvements :)

The hotel is great, in an idyllic location and with direct access to the Achen lake. Our room was very spacious and comfortable, but a bit hot overnight (even if we had reduced the thermostat). Breakfast is great, a big buffet. Dinner were always very good, with meat, fish and vegetarian options. The spa is very nice, with several pools and saunas. Staff was nice and attentive, always trying to help. Cannot wait to go back!

Stayed in August 2023

Non

The hotel spa and pools. Also hotel location Hotel facilities and car park is very good

Stayed in July 2023