Wilhelm-Greil-Straße 11, Innenstadt, 6020 Innsbruck, Austria
#19 of 72 hotels in Innsbruck
Guests' ChoiceBased on 881 hotel reviews
8.7Cleanliness
9.2
Comfort
9.0
Location
9.6
Facilities
8.6
Staff
9.6
Value for money
8.5
Free WiFi
8.9
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End of dialog contentReviewed: 18 May 2024
Melody
United StatesVery Comfortable and clean! The breakfast was excellent! Staff helpful!
Stayed in May 2024
Reviewed: 17 May 2024
Guilherme
BrazilComfortable Bed, room.
Stayed in May 2024
Reviewed: 15 May 2024
Ihab
GermanyCentral and comfortable. Friendly staff.
Stayed in May 2024
Reviewed: 14 May 2024
Ágnes
HungaryThe breakfast is excellent, with a great choice of fresh and local varieties. The room in the annex was basic, but quiet and comfortable.
Stayed in May 2024
Reviewed: 13 May 2024
Simon
AustraliaA shelf along the wall (at the end of the bed) would have been handy.
Very well maintained property, exceptional staff and excellent breakfast.
Stayed in May 2024
Reviewed: 13 May 2024
Janine
AustraliaWonderful hotel within walking distance of the old town and close to the train station. The staff were helpful, the breakfast in the morning was really good. Coffee is available and there is seating downstairs for drinks etc, The room was very comfortable and a good size.
Stayed in April 2024
Reviewed: 12 May 2024
Narelle
AustraliaNothing.
Highly recommended this Hotel! Very central and the staff were amazing, so friendly and helpful. The breakfast was great…. Cereal, fresh fruits, yogurt, cheese and cold meats, Hot breakfast, bread, croissants and pastries.
Stayed in May 2024
Reviewed: 11 May 2024
Hm
United KingdomN/a
Excellent location, 10 mins walk from the train station, 10 minutes walk from the old town. Hotel staff and facilities were excellent. First time I've had wine from a vending machine (cheaper than the "honestly bar").
Stayed in May 2024
Reviewed: 11 May 2024
Biplab
IndiaWifi connection was not good enough
The location of this hotel is good. It is just 5 min walking distance from the main station. The attendants were very helpful.
Stayed in May 2024
Reviewed: 9 May 2024
Gabriela
PolandBeautiful room, a balony, very comfortable bed, solid breakfast, very kind Staff. I got take away breakfast when i was leaving the object. Very clean hotel. IT was a pleasure to stay three.
Stayed in May 2024
Reviewed: 8 May 2024
David
AustraliaNo kettle for tea or coffee in the room.
The breakfast room was really quaint and the honesty bar in the afternoon was a nice idea.
Stayed in May 2024
Reviewed: 3 May 2024
Sudhir
IndiaWater kettle and coffee and tea bags were provided after requesting. Otherwise everything was at place.
Breakfast was excellent. The staff was very cordial. The staff at the reception counter were very helpful and guided very well.
Stayed in April 2024
Reviewed: 2 May 2024
Katherine
AustraliaOutside the hotel's control/not their fault - the construction outside our window made for a couple noisy mornings but it was easy to overlook.
The staff at Hotel Zach are incredible. It's a family business and you can really feel it. This was one of the best places we stayed on our travels due to the kindness and attentiveness of the whole team. Their smiles, service and attentiveness were so appreciated. The breakfast was also the best we'd had as well - lots of variety, so many healthy options and heartier ones as well, and delicious fresh coffee made to order! The building is so cosy as well and the room was very comfortable. We would definitely stay at Hotel Zach again.
Stayed in April 2024
Reviewed: 30 April 2024
Thitiphorn
ThailandNo
Very good location and breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Pavel
IsraelIn order to get to some rooms (I had one) you must walk down and then up the stairs (about 1/2 of one floor height). It might be difficult for older people with baggage to get there.
Excellent location, near Hbf, you can easily find the hotel even without Google Maps :)
Stayed in April 2024
Reviewed: 27 April 2024
Rageeth
United Arab EmiratesNothing
The receptionist was very courteous and friendly Great location
Stayed in April 2024
Reviewed: 26 April 2024
Alicia
United StatesNothing
Amazing breakfast, best location in town
Stayed in April 2024
Reviewed: 24 April 2024
Kārlis
LatviaThere was a confusion with parking reservation. It is not enough to write that you want to reserve a space in the comments, you must also later confirm that you are ok with the price, because apparently some other guests are not happy with the pricing. But this was resolved for us in the end.
Very central location. Modern, stylish rooms and interior. Good view out of the window, if you reserve top floor rooms. Excellent breakfast. Multiple parking options - public underground parking right in front of the hotel, very safe underground parking option 3 min walking distance (but must be reserved and confirmed separately). Also luggage drop zone in front of the hotel is appreciated.
Stayed in April 2024
Reviewed: 24 April 2024
Mykolas
LithuaniaThe pillows could be better, but that wasn't a problem at all for one night stay.
Good hotel location, very pleasant staff, nice breakfast and good coffee. Nice room as well.
Stayed in April 2024
Reviewed: 23 April 2024
Wang
LuxembourgNothing
It was a last minute call to reserve a hotel and we’re absolutely happy about it. We got an upgrade the day of arrival which was a very nice surprise. It’s located in the city center, super clean. Staff was very friendly and we got a welcome card for our stay. Breakfast was also very good, great services. High recommend! We will book it again if we return!
Stayed in April 2024
Reviewed: 22 April 2024
Lesley
United KingdomNo coffee/tea making facilities in room but when we left we were told we could have asked for a kettle. It's in the information but we didn't notice. Next time we will!
Good location, walking distance from the town and the main railway station. Friendly receptionist who helped us work out the buses/trams to get to various places. Room comfortable and very clean. Breakfast was excellent. Plenty of choice and all nice and fresh. Pleasant breakfast room. Will definitely stay again in the future.
Stayed in April 2024
Reviewed: 22 April 2024
Abdulhadi
QatarParking was not available.. and some construction around hotel ( some road closed )
All was good, breakfast, reception staff were professional and location.
Stayed in April 2024
Reviewed: 21 April 2024
Sergio
SpainNothing bad to highligh
Very confortable hotel, with a quite nice breakfast option. People at reception were very kind and helpful
Stayed in April 2024
Reviewed: 19 April 2024
Mariana
NetherlandsWould be nice if the Welcome tickets (that allow you to use city transportation free) are printed and given to customer at check-in and also explain the benefits. We did not receive the room that was presented in the booking picture. Unfortunately, so it happens that there is a construction cross the street therefore, from 7 AMto 7PM there is a lot of noise.
clean, reception very pleasant welcome (and good English speaking), great breakfast, flexible with the luggage storage outside check-in/out, central location
Stayed in April 2024
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