The spa wasn’t heated

The very kind and helpful reception staff, location and beautiful views from the property.

Stayed in May 2024

Great manager and good overal

Stayed in May 2024

The location next to the hospital.

Stayed in April 2024

Not great use of space, outdated lounge furniture and decor... probably time for an upgrade. Air con didn't reach bedroom, but chilly in lounge. But ok.

Great location, lovely views, spacious and clean.

Stayed in May 2024

Spa wasn’t working

Great location lovely view of mountains and water short walk to all I needed

Stayed in April 2024

There were not enough coat hangers in the bedroom but when we requested more they were provided. The wifi signal also was not brilliant.

The location was great and the view from the balcony was amazing. The apartment was spacious and my son loved the swimming pool.

Stayed in April 2024

It was a little old and unkept. A few dust bunnies and the furniture needs replacing.

Fantastic location. Easy to get to all attractions. Easy parking for a rental car.

Stayed in April 2024

The room was very dated and not as clean as I would have liked. We dusted and cleaned under the chairs and couch. The crockery and cutlery also was very stained from the dishwasher. Very limited cooking items. Also the cooking smell from the other rooms on the floor were sometimes very overpowering.

Location was great, view was fabulous and the pool was very good. Towels were very fluffy.

Stayed in April 2024

Location , facilities, staff

Stayed in April 2024

The induction stove in the kitchen was bit messy.

The ambience of the room

Stayed in April 2024

The kitchen equipment could have been sorted better and the balconies cleaned

We loved the spaciousness of the apartment and the view over the esplanade and water. The staff were very friendly and helpful. The facilities were a bit tired but adequate and when the washing machine didn't function it was quickly replaced. The apartment was fairly soundproof - we never heard noise during the night

Stayed in April 2024

Bbq facilities would have been useful A larger bed in the main room would be nice

Lovely big apartment Bonus of a queen and single bed in 2 room, not just 2 singles Lots of crockery available Separate laundry area Felt very homely

Stayed in April 2024

The apartment was large with great views. The beds were comfortable, very clean, and the kitchen had everything you needed to cook.

Stayed in March 2024

Beds too soft

View, proximity tp the esplanade.

Stayed in March 2024

Location was good, close to ocean and cafes Main shopping area was’nt far away, short car ride

Stayed in March 2024

A 2nd key fob would have been good, reception hours were not very accessible

Spacious facilities, great comfort

Stayed in March 2024

Our first night was hot because the air conditioning really needs better explanation. There are so many details that it’s easy to miss that there is a night setting and we are not familiar with such a system. Once it was explained we were great with it. Also, the couches really look beat up - they should be replaced.

Great location and very convenient.

Stayed in February 2024

The furniture is old and could do with replacing.

We required accommodation close to the hospital and this was perfect. View was spectacular, looking out over the ocean very relaxing.

Stayed in February 2024

The apartment is very tired and needs upgrading. Needs more furniture in the bedrooms, no chest of drawers or shelves. We stayed 8 nights, so was difficult to fully unpack.

Location was lovely opposite the Esplanade, a good 25 minute walk to central Cairns. Balcony was lovely. We had a problem with the fridge/freezer and it was replaced with a new one the next day. Customer service was excellent.

Stayed in February 2024

Couple of minor screw driver fixes, which I'm sure has been attended to after mentioning. Built in cupboards - heaps of hanging rails in both bedrooms - an advantage would be free standing set of shelves to at least put clothes somewhere. Bedside drawers hold very little.

Excellent ocean view & of the Esplanade foreshore. Great walking paths & exercise equipment opposite. Central to nearby eateries & easy walk into city centre. Underground car parking as well las rear entrance upper-level short term drop off or pick up. Large apartment suited to a family. With air con on no street noise & generally not much traffic sound as very reduce speed limit. Right next door to Cairns Hospital so very suited to visiting hospitalized family. Staff friendly & obliging - willing to assist any queries. Overall excellent stay.

Stayed in February 2024

The TV Took a long time like 7 days to be connected to transponder, like we didn’t have any TV for 7days . But they didn’t offer me a small refund or anything.. very disappointing..

The situation in which it was located

Stayed in February 2024

There is no reception after 5 pm Only one lift was working and it was jerky. Cleaning only once a week

Close to hospital so very comfortable for hospital staff. Good sea view Receptionist Lily is very nice and helpful.

Stayed in January 2024

The property carpet too old and bathroom toilet cover need to be fixed.

It's good location and beautiful view at beach mountain. We would like to have wonderful time for my family.

Stayed in February 2024

Old style, wall hairdryer. Bring your own if it's important to you.

Great location. Comfortable beds. Full kitchen & laundry. Great amenities.

Stayed in February 2024