223 - 227 Esplanade, 4870 Cairns, Australia
#74 of 75 hotels in Cairns
Guests' ChoiceBased on 2245 hotel reviews
5.6Cleanliness
6.4
Comfort
6.4
Location
7.6
Facilities
5.8
Staff
7.0
Value for money
6.4
Free WiFi
6.0
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End of dialog contentReviewed: 28 January 2023
Gawada
AustraliaThe aircon was noisy and there were too much noise from the other tenants.
The view from thr balcony.
Stayed in January 2023
Reviewed: 14 January 2023
Sichan
Australiafair
I’ve to swab the room because no hot water and TV not working.
Stayed in January 2023
Reviewed: 3 January 2023
Dean
AustraliaDidnt get any towels in the room.
Good room with great view.
Stayed in December 2022
Reviewed: 28 November 2022
Robyn
AustraliaExtremely loud drunken people staying and hanging around reception area
Location
Stayed in November 2022
Reviewed: 22 November 2022
Helen
Australiaincrease in price of breakfast
Stayed in November 2022
Reviewed: 27 October 2022
Sheryl2003
AustraliaOutdated furnishings, stepping on bath tub to have shower, in-house milk and coffee are aweful taste. Expensive buffet for less selection.
Beautiful mountain views from the room and balcony located at 7floors. Big room. Staff did accommodate my request for higher floor.
Stayed in October 2022
Reviewed: 27 October 2022
Peter
Australiadated
location
Stayed in September 2022
Reviewed: 27 October 2022
Wendy-johnston
AustraliaThe sliding door needs to be fixed you need to nearly be the Hulk to open it! There were 3 of us and we all couldn't sit out on balcony to enjoy the mountains because there was only 1 old, faded plastic chair on balcony. Corroded metal in bathroom around shower head and taps which is staining the tiles. It just needs a refresh and it would look so much better. Having to be in hotel by 9pm in the main entrance and if you are later than that you have to walk around the block to the back entrance which at night isn't ideal.
Location, View of Mountain from room, Friendly staff, Prompt service.
Stayed in September 2022
Reviewed: 25 October 2022
Peter
United KingdomConsidering it is an older motel,the rooms are really clean but it is definitely time for some new bed linen. One sheet had stains and the bottom sheet pretty thread bare and discoloured. ?mattress protector? If this is possible I’m sure it would have an overall better feel. After The bed is the most important part of renting a room.
Easy access especially after hours
Stayed in October 2022
Reviewed: 22 October 2022
Derryn
AustraliaThe noisy indigenous people that occupied the room next door smoking
close to the Esplanade
Stayed in October 2022
Reviewed: 16 October 2022
Rod
AustraliaThe bathroom needs a good make over. Dust bunnies. The tiles around the pool are very gresey and black.
The veiw was great.
Stayed in October 2022
Reviewed: 16 October 2022
Cheryl
AustraliaThere was a problem with the lifts while we were there and there seemed to be no staff available to help after hours. A second balcony chair would have been appreciated.
the housekeeping staff were very good and helpful.
Stayed in September 2022
Reviewed: 14 October 2022
Robert
AustraliaRoom service
Good breakfast and dinner on site
Stayed in October 2022
Reviewed: 14 October 2022
Bruce
AustraliaBathroom door James and is loud to open while partner trying to sleep
Location and friendly staff
Stayed in October 2022
Reviewed: 11 October 2022
Nagesh
Australiapictures are quite exaggerated and breakfast has hardly anything except some bread, egg and cereal.
location is quite the middle and in the river front
Stayed in October 2022
Reviewed: 8 October 2022
Maryanne
AustraliaThe food was not good.
Location was exceptional.
Stayed in October 2022
Reviewed: 8 October 2022
Samantha
AustraliaI checked in after a group p
The pool was lovely and the reception staff really lovely.
Stayed in October 2022
Reviewed: 3 October 2022
Tully
AustraliaThe smell of mold was evident and when looking around was alot of it.
Service was fantastic, Even though was a fair way away from the main cbd area, was quiet, brilliant views,
Stayed in October 2022
Reviewed: 3 October 2022
Garth
Australiait felt old. the restaurant was ordinary. the hot breakfast was cold.
location
Stayed in October 2022
Reviewed: 2 October 2022
Jacqueline
AustraliaGiven that we used a passcode to get in at night it was annoying to not have the choice of coming in on the esplanade side. It was well lit and would have allowed us to avoid walking down a darkened street to get to the other entrance. We were usually on foot so it would also have shortened the walk.
We got three nights as a last minute and paid a high price for bog standard accomodation and location.
Stayed in September 2022
Reviewed: 30 September 2022
Mrs
AustraliaNo shower curtain water splash bathroom floor every time you use shower and make a lot of mess, toilet flush not working properly, sliding door on the wardrobe not easy to open, smelly hallway
Location is good
Stayed in September 2022
Reviewed: 30 September 2022
Mrs
AustraliaNot clean room we noticed all of our pillows smelly, bed not clean hairs on the floor and fridge. Next day cleaners came and want to change our beds because she said the cleaner yesterday didn't change our beds🤮
Close to everything
Stayed in September 2022
Reviewed: 29 September 2022
Santina
AustraliaDirty facecloths and bedside table on n check in. Tap in bathroom was broken so we had to hold it down the turn it on. Rooms weren’t made daily or it might get done late in the afternoon.
Breakfast buffet made it worth while, located across from beach was nice to see
Stayed in September 2022
Reviewed: 29 September 2022
Tony
AustraliaPervading smell of dampness in the building, outdated decor more akin to the 80s than the 2000s, most food options are a longer than average walk away.
Suitable for a short stay, easy parking.
Stayed in September 2022
Reviewed: 27 September 2022
Natale
AustraliaThe fan in the bathroom didn't work and I couldn't open the balcony door for fresh or air circulation. While the hotel was liveable, the room facilities need to be updated and the hotel needs a lot more improvement to keep up to modern standards. A fresh coat of paint would go a long way.
Good to be across from a beautiful park, good walking track near by. The mountain view was nice.
Stayed in September 2022
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