649 Bridge Road, Richmond, 3121 Melbourne, Australia
#84 of 205 hotels in Melbourne
Guests' ChoiceBased on 1258 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.1
Facilities
8.7
Staff
8.9
Value for money
8.2
Free WiFi
8.4
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End of dialog contentReviewed: 22 April 2024
Diana
AustraliaI really enjoyed the location - tram line, the riverwalk itself so close by, and good value accommodation - comfortable, clean and even a late breakfast served to me, which I appreciated!
Stayed in April 2024
Reviewed: 17 April 2024
Nicole
AustraliaRoom and bathroom a little small.
Balcony and location
Stayed in April 2024
Reviewed: 14 April 2024
Cathy
AustraliaOur room had a big balcony but was very small. Others in our group had a huge room and tiny balcony! The bathroom was very small - the vanity had very little bench space for makeup and was definitely one person at a time. The bath/shower was so high to step into that they provided a step! Definitely not good for anyone with mobility issues.
Great location in Richmond. Very comfortable beds. Big balcony with seating.
Stayed in April 2024
Reviewed: 14 April 2024
Kerri
AustraliaFront desk staff not forthcoming in payment structure. Could have been cleaner.
Extremely comfortable, best disabled bathroom in hotel. Coffee was very good & lovely breakfast. Will definitely stay again.
Stayed in April 2024
Reviewed: 13 April 2024
Andrea
AustraliaCan‘t think of anything
Location is great we did not have the breakfast
Stayed in April 2024
Reviewed: 7 April 2024
Anita
AustraliaBathroom doors didn't fully close
Delicious
Stayed in April 2024
Reviewed: 7 April 2024
Peter
Australia24 hours reception very handy, good selection of tea/coffee
Stayed in April 2024
Reviewed: 20 March 2024
Mona
AustraliaThere were stairs in the room and taking my bag up them was difficult but manageable.
Stayed in March 2024
Reviewed: 18 March 2024
Cherylmia
BahrainThe uncomfortable pillows
The cleanliness, atmosphere, location, friendliness of staff. Overall great place to stay.
Stayed in February 2024
Reviewed: 17 March 2024
Sarah
Australia-Shower had a half screen and water just sprays out onto the rest of the bathroom -Zero tee towel in the kitchen -Portable baby cots needs to be thrown away (or check all of them) and new ones bought as ours had holes in it and was really grubby. Unsafe for sleep too as mattress pad didn’t fit the base properly so baby could get trapped in the gap. -$30 per night for parking is a bit expensive for not in the CBD and no discount for additional nights.
Clean and very comfortable bed
Stayed in March 2024
Reviewed: 15 March 2024
John
AustraliaNothing
Nice room clean and staff very helpful
Stayed in March 2024
Reviewed: 12 March 2024
Alison
AustraliaThe stairs in the room!
Very well situated for us. Had everything we needed. Very comfortable bed. Great to be able to just jump on a tram to go to the city.
Stayed in March 2024
Reviewed: 8 March 2024
Jenny
AustraliaCar parking has got very expensive.
Location, good size room.
Stayed in March 2024
Reviewed: 5 March 2024
Michele
AustraliaBreakfast and dinner were great. Staff were incredibly helpful and there was a beautiful ambience in the restaurant.
Stayed in March 2024
Reviewed: 4 March 2024
Grant
AustraliaExpensive
Location
Stayed in February 2024
Reviewed: 26 February 2024
Jennifer
AustraliaWhen a wedding is in progress the staff could be a bit abrupt and selective towards service to guests. Some bar staff gave table service to other guests however not to us. Told we are busy with wedding made us feel inferior and to quote “you won’t be getting table service for drinks from this bar” However the guests at the next table in lounge area had drinks bought to them on a tray by bar personnel. Treat all guests the same and don’t inform guests of how busy the wedding makes you. Customer service is essential
Location facilities and cleanliness
Stayed in February 2024
Reviewed: 19 February 2024
Chris
AustraliaI left my Jacket in the room and it took a while to find out if it was in the room even after I called up
I liked the hotel and enjoyed the kindness of the staff
Stayed in February 2024
Reviewed: 17 February 2024
Tim
AustraliaGreat location and easy to park
Stayed in December 2023
Reviewed: 14 February 2024
Lauren
Australianil
bed was comfortable, service was great, gym access was good too.
Stayed in January 2024
Reviewed: 13 February 2024
Dunstone
AustraliaThe bathroom's hair conditioner container needed refilling.
The overall room was lovely and would happily book to stay there again. The balcony we had was delightful.
Stayed in February 2024
Reviewed: 10 February 2024
Tanners57
AustraliaRoom
Bed
Stayed in February 2024
Reviewed: 6 February 2024
David
AustraliaHot water in the shower could have come on a lot quicker and the toilet occasionally wouldn't flush properly, i.e., it would continue making flushing/running water noises for hours.
I was upgraded to a loft room, so I had an upstairs, kitchenette and balcony with a nice view.
Stayed in February 2024
Reviewed: 2 February 2024
Victoria
Australiamanager gave us an upgrade! Great situation, lovely big balcony with a view of the city and river. Very happy with cleaning staff, restocked room daily.
Stayed in January 2024
Reviewed: 31 January 2024
Andrew
IrelandLocation public transport is excellent with tram stop right outside.
Stayed in January 2024
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