Duvets too narrow for a man. No tea/coffee facilities. No shower cap. Say a lady rather gruff when our granddaughter was using the pool. We didn’t realise it was closed.

Liked reception staff - friendly and efficient. Breakfast was good. Room size good. Bathroom good. Location good.

Stayed in April 2024

Great stay, great location, delicious breakfast, beautiful scenery, excellent value for money😁👍☀️

Stayed in September 2023

The quality of breakfast was poor for the Scandic hotel.

Nice location and fantastic area for walks. Large rooms.

Stayed in September 2023

It really is very expensive. We paid 149 Euros for two people for one night in the new building in mid-August, which appeared to be pretty much end of season.

We chose this hotel for the location next to the rapids, but in the event we arrived too late to see the 6:00pm brief unleashing of the waters. We also chose it for the architecture although we opted for the less expensive accommodation in the new building, which is physically separate from the original hotel, and can be accessed internally via a tunnel, or externally via a short walk. The original building is indeed an interesting example of national romantic architecture and is certainly not over-restored. The new building seems to have been very recently refurbished and our room was well-equipped and very clean and comfortable. The breakfast was excellent, with a greater number of choices than we had at some other Scandic hotels and served in the original restaurant.

Stayed in August 2023

the view from the room

view from the room to river which was running during our whole stay and that is not normal the situation as river runs normally only during the river shows

Stayed in June 2023

The history and architecture of the building

Stayed in June 2023

Parking was difficult as the lot was full, no help from reception either in this respect, she did not get involved and let us know it is our own problem...

Breakfast was wonderful

Stayed in July 2023

The staff were very helpful and friendly. Excellent braekfast

Stayed in May 2023

The spa was a bit outdated and not everything was working properly, but it still was a nice addition to the experience.

Breakfast was amazing! One of the best vegan breakfasts I have ever had in a hotel. The hotel was beautiful and rooms comfortable.

Stayed in February 2023

Rooms are in need of renovation and upgrade.

Stayed in February 2023

The bathroom in our bedroom was quite tired (but clean). The ipad / tablet in the room is out of place, completely useless and just provides a messy tangle of wires to look at.

We booked a 'castle' superior room which was large and comfortably appointed with a very small balcony overlooking the famous rapids. Lots of comfortable places in the lobby to sit and have a drink and relax. Good food in the restaurant including breakfast which had every choice imaginable. The castle is quirky and certainly provided a memorable stay.

Stayed in September 2022

No air conditioning in the old rooms, old rooms would clearly need some renovation and my partner got Athlete's foot infection from hotel spa.

A charming old building with a perfect location.

Stayed in August 2022

The lack of a tea maker in the room.

Clean and nice room with the necessary amenities for the visitor. Breakfast was very good, varied and delicious. The check-in accommodation, everything related to the stay and the check-out of the room was organized at a high level. Hotel staff is very kind and responsive. The hotel is located in a good location, the old and the new part are connected by a warm underground connection, which is very convenient in winter. The sauna is very good with everything you need for a pleasant stay and recovery. The gym is small but tidy, open 24 hours, which is very convenient. It was a pleasant stay! :-)

Stayed in March 2022

The bed and the fact that there was no wardrobe.

I like the atmosphere and the sauna.

Stayed in March 2022

The room was fine but the other guests were too loud.

This hotel is a good option to stay. Customer service is great. Walking distance from the hottest hang out place in town.

Stayed in November 2021

The TV was at an awkward angle to the bed and kind of far away from it. The bathtub was clean, but fairly small.

The room was big and clean, with an electric kettle and some tea and coffee. The bed was comfy.

Stayed in August 2021

Coffee machine in reception broken. No kettle in room in new building but there was one in the castle building. Empty glasses from the day before in the lounge area. Restaurant not open on Sundays and local restaurants that were open were not great.

Lovely building. Great contrast between the old and new buildings. We stayed in both parts of the hotel. Usual high standard associated with the Scandic chain, although this is more difficult to achieve given the age of the castle building. Reception staff very helpful. Breakfast great with huge selection.

Stayed in September 2021

Charming hotel with lots of history. Enjoyed the river!

Stayed in June 2021

I had the room in the Park side, it is not that new what you think when looking the pictures. Nothing dramatic but the expectations were little higher. Good clean room anyway.

Bed was great. And if you have travelled in Asia and slept in the ***** hotels you can get the same feeling from the bed sheets here as well. Really liked the feeling. Overall great hotel, good location and atmosphere.

Stayed in August 2021

The park building itself was very dated, and with so much empty space it felt a bit abandoned. The sauna and spa was a nice addition, however a bit dated as well. Breakfast was very basic hotel breakfast which left a lot to be desired.

Location is superb, especially if you’re visiting Imatra for Imatrankoski. The main building is a great sight and our room in the park building was quite comfortable. Gym was a nice surprise and quite good for the small size.

Stayed in July 2021

Great location by the Imatra fall, beautiful building. Comfortable room and good night sleep.

Stayed in July 2021

Rooms in new wing hot Too little space in restaurant

Location

Stayed in July 2021

A small minus: We were traveling during an unusually hot time in Finland, so AC would've been a nice addition, but managed without it. Room was overlooking the park so it had really nice views :)

Such a unique location and building! You will not find anything even close in Finland! It veritably is a mini-Neuschwanstein :) I wished the rapids would've been available, but they're not running the water all the time.

Stayed in July 2021

Every thing was good. just to explain that there is 2 building (castle one where is the reception and restaurant ) and the new building where is the spa and very small fitness in a dark room .These 2 buildings are separate by a tunnel 5 minutes walk with stairs .

the room located in the main building were is the reception and the breakfast room . my room was clean with a touch of castle decorating .I love the large stairs just like in a castle. i usually used these beautiful stairs instead of the elevator.The breakfast was FABULOUS. it's beens long since i've had such a good breakfast in a hotel .The spa was large with different baths .Parking just in front of the hotel

Stayed in February 2024