71 Hinde Street, Ashmore, Ashmore, 4214 Gold Coast, Australia
Based on 325 hotel reviews
9.1Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.1
Staff
9.5
Value for money
9.1
Free WiFi
7.5
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 May 2024
Flaviky
AustraliaBeautiful
Stayed in April 2024
Reviewed: 29 April 2024
Zoe
AustraliaThe pools were always cold. It’s starting to chill off though so could have just been the bad time of year
It’s a lovely spot, the bird walk could use some maintaince / upgrade but I see how it works
Stayed in April 2024
Reviewed: 21 April 2024
Charna
New ZealandWe were unable to explore the birds much as there were alot of spiders around it. The oven in our room wasn't working properly and would burn our food, only had high heat. The aircon only cooled the kitchen/dining area which caused the rooms to be excessively hot and stuffy especially at night. The playground had spiders which prevented our children from using it.
It was very clean and well maintained daily by all cleaning and maintenance staff. Perfect location, close to all main areas, pool was great. The room was good size and had everything required. It was great having wheelie bin at our room and emptied daily, staff were always available, the free activities and face painting was great for our young children. The security at night gave piece of mind. The use of the bbq at our room was excellent. All staff were friendly, welcoming and did a excellent job daily. We would definitely recommend.
Stayed in March 2024
Reviewed: 7 April 2024
Elisha
AustraliaGreat facilities, kids loved the pool and all the school holiday activities that the park put on each day. Close enough to all theme parks. Would stay again.
Stayed in April 2024
Reviewed: 7 April 2024
Wellington
Papua New GuineaIt was a very lovely place to stay. I'd recommend it to any family planning a trip to GC.
Stayed in April 2024
Reviewed: 5 April 2024
Brielle
AustraliaAmazing place, we loved your birds.
Stayed in March 2024
Reviewed: 3 April 2024
Carly
AustraliaIts a little way from the main part of GC - and its tucked in behind an industrial estate - but it doesn't feel like that once you are there - it's surrounded by tropical planting and very peaceful.
The staff were lovely, the grounds were beautiful, and the easter long weekend activities for the kids were awesome
Stayed in April 2024
Reviewed: 2 April 2024
Cherie
AustraliaNothing at all
The lagoon pools and the facilities, the macaw mansion is excellent and had a full kitchen and parents retreat with a spa. The activities they provide for kids were wonderful - we stayed over Easter and there was an egg hunt, face painting and a disco for the little ones .
Stayed in April 2024
Reviewed: 31 March 2024
Peter
United KingdomLocation if you didn’t have a car a shuttle would be handy
Well laid out clean and friendly
Stayed in March 2024
Reviewed: 23 March 2024
Mekita
AustraliaNothing at all
Our cottage was perfect for a family of 5 and only a few step away from the pools And playgrounds. Everything was clean, the whole village was lovely, and the staff were amazing. We would love to stay again! Loved the shop that was open late and the buggy rides and the macaws! The best part were the birds all gorgeous and they talk! Thank you for an awesome time.
Stayed in March 2024
Reviewed: 20 March 2024
Thomas
AustraliaThe only thing I didn't like was the bed and lack of natural light. Main bed was lumpy and the bunkbed mattresses were hard and that the cabin is quite dark. You had to use the inside lights even with the window shutters open.
We loved the pools, the playground and the peacefulness of the property.
Stayed in March 2024
Reviewed: 18 March 2024
Stephanie
AustraliaThe rooms are outdated and could use an easy freshen up of course still keeping the charm of the rooms
The atmosphere and staff were wonderful, great for families with young children especially with the crafts most mornings.
Stayed in March 2024
Reviewed: 16 March 2024
Natasha
ChinaThe location in Ashmore was a bit of a travel to get to some places. Not that far from theme parks, but took a long time from the brisbane airport. However other than that our stay was perfect.
Ashmore resort was perfect for our family. The pool was amazing, the parrots entertained the kids. The cottage was a good size and had all the things we needed. The staff was friendly and helpful.
Stayed in March 2024
Reviewed: 15 March 2024
Shannon
AustraliaCentral location to all attractions we wanted to see and do
Stayed in February 2024
Reviewed: 13 March 2024
Caitlin
New ZealandSwimming facilities were fantastic and the birds are gorgeous
Stayed in March 2024
Reviewed: 11 March 2024
Lyndsey
AustraliaCouch was no good but was promptly replaced with a brand new one, very happy! TV on/off button not working in the lounge, but just used button on side of the TV. Toilet in ensuite making noise after flushing & leaked onto floor!
Bed was very comfortable, slept really well, peaceful. Had everything u needed, washing machine & dryer worked well. Barbeque worked well. Air conditioner & fans all in good working order. Staff were very obliging & helpful! Overall a great place to stay especially if you have kids!
Stayed in March 2024
Reviewed: 6 March 2024
Chloe
AustraliaThey were pretty cold
The pools
Stayed in March 2024
Reviewed: 25 February 2024
Crystal
AustraliaThe location was close to everything. Quite and private. Family friendly. Amazing activities to accommodate all the family.
Stayed in February 2024
Reviewed: 23 February 2024
Kayla
Australia-The room was very clean -Pool was awesome! -Loved the birds and cages were well maintained and spacious. -Playgrounds were both great for our 3 yr old -staff were all lovely and very helpful -Loved that activities were on offer for the kids, although we didn't get a chance to participate
Stayed in February 2024
Reviewed: 20 February 2024
Potter
AustraliaPark Toilets were locked if we're at playground
Family friendly
Stayed in December 2023
Reviewed: 16 February 2024
Jarvis
AustraliaNothing
Everything
Stayed in November 2023
Reviewed: 14 February 2024
Sarah
AustraliaI liked the birds on the property was good to go for a walk an see them
Stayed in February 2024
Reviewed: 8 February 2024
Rosemary
Australiaa larger television Softer bed
Stayed in February 2024
Reviewed: 31 January 2024
Karina
AustraliaLimited WIFI. You get allocated a certain amount and if it runs out you have to pay for more. Also laundry room says $4 per load but it’s actually $5
Great facilities for families with kids and in a great location with Surfers Paradise only a 10 minute drive
Stayed in January 2024
Haverlah, Germany
Clarens, South Africa
Thermopolis, USA
Świnoujście, Poland
Parma, Italy
Puerto Madryn, Argentina
Carmunnock, UK
Batu Ferringhi, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content