200-202 James Street, 4350 Toowoomba, Australia
#70 of 92 hotels in Toowoomba
Guests' ChoiceBased on 177 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
9.1
Facilities
8.4
Staff
9.2
Value for money
8.4
Free WiFi
7.9
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 15 March 2024
Susette
AustraliaAdvertised with a pool and Foxtel had neither
The room was fine clean and tidy the staff was very helpful
Stayed in March 2024
Reviewed: 12 March 2024
Jackson
AustraliaNot your fault - but noisy neighbours, especially a group who arrived about midnight, woke us up with their door slamming and standing around talking and laughing - then jumped back into one of the cars and obviously off to get food. Returned some time later - same thing - loud chatter, laughing, slamming doors. We couldn't get back to sleep. Also - followed instructions on the wall near the shower on the first day, about leaving towels on the floor to be taken and new ones put in....came back at night to find our towels had not been changed and were damp so we then had to dry them out and used them for the rest of our stay. Tea/coffee etc was not replenished - had to go and ask for more and beds were not made. This is fine but it would have been nice to be told that the room would not be serviced for the duration of our stay when we booked in, and then we would have known what to expect. Apart from that - the room was clean and comfortable.
Our room was very clean and the fact that we could open the windows and get a breeze through was great!
Stayed in March 2024
Reviewed: 27 August 2023
P
AustraliaNo restaurant on sight and No cutlery in the room to use for takeaway meals. Needs repair/update. Tv not working
Located close to hospital
Stayed in July 2023
Reviewed: 20 August 2023
Dianne
AustraliaNo plates or cutlery in cupboards.
Bed was comfortable
Stayed in August 2023
Reviewed: 13 August 2023
Julie
AustraliaClose to the hospital
Stayed in August 2023
Reviewed: 3 July 2023
Cara
AustraliaNo crockery for breakfast
Clean, good value
Stayed in July 2023
Reviewed: 2 July 2023
Ann
AustraliaParking is unorganised. People like to park their car near their room.
Rooms were clean & everything worked well.
Stayed in July 2023
Reviewed: 30 June 2023
Dr
SingaporeCarpet a little dusty.
Proximity to where our main activity took place.
Stayed in June 2023
Reviewed: 7 May 2023
Charmaine
Australiaoffice was not open very frequently, couldn’t park car right outside room but the convenience of location outweighs this
the location is great when attending appointments at the base hospital . I like the great options for dining across a quiet street
Stayed in May 2023
Reviewed: 5 May 2023
Mr
AustraliaAt least a bench of some kind in the bathroom to put things on would have been helpful, we thought it strange that the hand washing sink was outside the bathroom.. Further and this is not a criticism of the motel or the staff but the constant door and boot lid slamming of the of the inconsiderate neighbours was quite frustrating at times, especially at 5am in the morning..
We didn't require breakfast due to my wife's ongoing health issues, we provided our own meals as we have to carefully watch what my wife eats.. We did like the cleanliness of the room and it is particularly spacious which we found very good.. The close proximity to the hospital was very good as there were several trips back and forth following my wife's surgery..
Stayed in May 2023
Reviewed: 31 March 2023
Lynielaw
AustraliaVery noisy
It's great close to the hospital
Stayed in March 2023
Reviewed: 7 March 2023
Peter
AustraliaWas a bit noisy due to the traffic and sirens through the night.
Large spacious and comfy room in a great location for what we needed.
Stayed in March 2023
Reviewed: 12 February 2023
Charmaine
Australiaparking is not designated to your room so we were unable to have the car right at our door . I have had recent surgery on my shoulder and was travelling with my elderly mother so having to cart luggage was a bit of a pain
the position is excellent for hospital appointments when the parking at hospital is a nightmare . lovely food located across a quiet road . I had to change the dates of my stay at the last minute due to appointments changing and the manager was very helpful and only to happy to help
Stayed in February 2023
Reviewed: 2 February 2023
Peter
AustraliaIs pretty noisy. Can't do much about traffic I suppose but people talking outside late at night wasn't the best.
Check-in was easy and friendly. In a great location for visits to the hospital. Rooms were good size with comfy bed.
Stayed in January 2023
Reviewed: 3 November 2022
Deleena
Australiathe property was close to hospital, it was great that I could walk to the hospital for visit and walk across the road for food
Stayed in November 2022
Reviewed: 18 October 2022
Lorraine
Australiaeverything
the staff could not be more helpful
Stayed in July 2022
Reviewed: 7 October 2022
Christopher
AustraliaHand basin outside of the bathroom which meant going into bathroom to dry hands or dry face after morning ablutions. It also doubled as a kitchen sink for washing cups and glasses. Television speaker not good quality for older ears but we would have used TV subtitles except universal remote appeared not to have that feature.
The location was across the road from a number of restaurants with different cuisines. We tried 3 of them and happy with the meals. Parking was under cover which was good with the rainy weather. Instructions were well signed perhaps to OCD level. The hot water in the shower was just hot enough to not require any cold water tempering. The heat lamp lights in bathroom were great.
Stayed in October 2022
Reviewed: 29 August 2022
Phillip
AustraliaOld furniture
Central
Stayed in August 2022
Reviewed: 25 August 2022
Lewis
AustraliaAircon didn’t work and so didn’t the bathroom lights/exhaust fan / heater lights. Just to add I didn’t complain to the owner as it didn’t bother me too much but I’m sure he would of fixed it if I mentioned it to him . All is good though
It was in a great location and the room was exactly what I needed
Stayed in August 2022
Reviewed: 20 August 2022
Jackie
AustraliaA lack of cleaning in some areas eg. Utensil draw had crumbs, dirt ??? in the tray section. Lounge needs replacing, as all peeling vinyl & covered up with a sofa cover....TACKY! The room needed a bit of TLC!
Close to Toowoomba Hospital for appts. Rooms quiet even though busy road outside!
Stayed in August 2022
Reviewed: 27 July 2022
Tania
AustraliaThere wasn’t much room in the bathroom and the water pressure wasn’t good.
the room was spacious and I liked the comfortable bed
Stayed in July 2022
Reviewed: 17 July 2022
Wendy
Australiabit noisy at night
good location and comfortable beds. staff very friendly and helpful
Stayed in July 2022
Reviewed: 15 July 2022
Sharon
AustraliaNeeded more kitchen utensils, cutlery, plates etc
Excellent location for hospital and Rededge (food) Love the spa, good bed
Stayed in July 2022
Reviewed: 4 July 2022
Leah
Australiasuited our needs for overnight accommodation
Stayed in May 2022
Jægerspris, Denmark
Seoul, South Korea
Kusatsu, Japan
Worms, Germany
Rovinj, Croatia
Nha Trang, Vietnam
Bayeux, France
Morzine, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content