193-197 Wickham Tce, Spring Hill, 4000 Brisbane, Australia
#141 of 143 hotels in Brisbane
Guests' ChoiceBased on 345 hotel reviews
5.4Cleanliness
6.2
Comfort
6.1
Location
7.9
Facilities
5.5
Staff
6.8
Value for money
6.0
Free WiFi
5.8
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End of dialog contentReviewed: 28 January 2022
Steven
AustraliaThe bed. The parking The check in process The room
Nothing actually
Stayed in January 2022
Reviewed: 24 January 2022
Kerry
AustraliaThe car park is very,very difficult to get in and out of. No compendium advising facilities, internet etc. No hand towel or bath mat....o
Lovely atmosphere...
Stayed in January 2022
Reviewed: 24 January 2022
Rupesh
AustraliaWashing machine repair support didn’t come before 9:30 am and I couldn’t use it as it wasn’t working for me. I used to leave for sight seeing everyday around 9 am so it didn’t click for me at all. It could have been better if they had fixed it in my absence.
Spacious rooms and amenities
Stayed in December 2021
Reviewed: 6 January 2022
Peter
Australia2 hours to book in... Changed room three times... Have water falling from unit above into my room
Front counter staff pleasant
Stayed in January 2022
Reviewed: 31 December 2021
Kah
Australiathe hairdryer I haven’t finish use it stop suddenly blanket is a bit dirty the lift is so slow
look tidy and clean
Stayed in December 2021
Reviewed: 31 December 2021
Daniel
Australiawasn’t very clean. the lifts were incredibly slow too.
the location
Stayed in December 2021
Reviewed: 27 December 2021
Shanti
AustraliaThe TV didnt work. Lifts not working properly. Also badly sign posted
I liked the friendliness of the hOle plce.
Stayed in December 2021
Reviewed: 26 December 2021
Amy
Australiatwo room smelt bad and wasn’t clean two rooms did not have hot water. two rooms aircon did t work.
Stayed in December 2021
Reviewed: 18 December 2021
Jacqui
AustraliaHard to find as its labelled best Western.
Booked in late (1am). Had front desk open.
Stayed in December 2021
Reviewed: 16 December 2021
Nicholas
AustraliaI only stayed 10 hours or so; arrived late, left early. Didnt use the facilities. Nice simple rooms, good value
Stayed in November 2021
Reviewed: 12 December 2021
Rob
AustraliaPoor water pressure in shower and toilet
Lovely boutique hotel
Stayed in December 2021
Reviewed: 12 December 2021
Manon
New ZealandLooks like people live here full-time. Kids who don't speak English are playing in the hallways. It stinks everywhere of food. Room was dirty, old broken toys were left in the room. Toiletpaperroll was on the floor instead of in the holder. Just disgusting.
This hotel is only a slightly better option than sleeping on the streets.
Stayed in December 2021
Reviewed: 5 December 2021
Leslie
AustraliaFittings are showing their age. Cooking facilities had been removed.
Location, close to a lot of facilities. Very clean and beds very comfortable. Got the room at a reduced rate as last minute booking.
Stayed in December 2021
Reviewed: 2 December 2021
Russell
AustraliaParking was difficult to get of when another vehicle was parked beside my vehicle.
Clean, large room
Stayed in December 2021
Reviewed: 2 December 2021
Frances
Australianothing
location
Stayed in December 2021
Reviewed: 2 December 2021
Helen
Australiacoffee
location
Stayed in November 2021
Reviewed: 1 December 2021
Peter
AustraliaWe have stayed in this hotel many times over the past two years and the last two visits we have had to complain about how filthy the room was, or that something did not work. The room was filthy with dust everywhere, there were drink stains on the floor, the floor felt dirty when walked on with bare feet, the shower looked like it had not been cleaned properly after the last guests, rubbish was on the bathroom floor and the toilet brush was disgusting. There was a foul smell from the rubbish bins as we were coming through the rear gate from the car park. Not a very welcoming thing as you enter the hotel. These were only some of the items that were picked up. More were reported to hotel staff. These were mostly maintenance issues. We will now be looking for cleaner more updated accommodation somewhere else when we next visit Brisbane.
The only thing we liked about the visit was that the hotel was close to where we had to go.
Stayed in November 2021
Reviewed: 28 November 2021
Les
AustraliaNot much
Had to change rooms 4 time to get right room. Air con
Stayed in November 2021
Reviewed: 21 November 2021
Brooke
AustraliaThe bed was two king singles pushed together. The hotel, floor and room smells musty and old. The shower was terrible too. There was a guy seemed to sleep on a couch near the foyer all night. Overall very very poor.
Stayed in November 2021
Reviewed: 16 November 2021
John
AustraliaCheck out and bed comfort was acceptable.
Location was good, the first room was very dirty and the bathroom sink would not drain, the second room was not much cleaner, the fridge freezer was so locked with ice the freezer door couldn't close. Th shower tap was very old and very hard to move for adjustment and the shower rose had many blocked jets and really needs replacing. The car parking facilities were below par and dangerous to get out and into the car due to the grate surface and side bars..
Stayed in November 2021
Reviewed: 11 November 2021
Hayley
AustraliaRoom key didn’t work. Has to change rooms 3 times as everyone they put us in hadn’t been serviced.
Location
Stayed in November 2021
Reviewed: 26 October 2021
Dirk
Australiathe Blankets are very dirty and really lets the whole experience down because the room itself is very clean always clean sheets but the blankets makes the skin crawl
Stayed in October 2021
Reviewed: 21 October 2021
Michelle
AustraliaNo soap or face washers in bathroom
Location
Stayed in October 2021
Reviewed: 21 October 2021
Maree
AustraliaThere was no bath towel left in unit
Restaurant not open at time.
Stayed in October 2021
Reviewed: 5 October 2021
Peter
AustraliaToilet didn't flush properly, went into maintenance book when we left
Bed was comfortable and room was suitable
Stayed in October 2021
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