The aircon from upstairs was leaking onto our bedroom aircon and you could hear the constant dripping. The wifi in the room wasn’t that crash hot and it kept logging it our devices. The exhaust fans weren’t working that well during our showers.

The beds were good to sleep on. The room and location was close to everything we wanted to do in Cairns. It was clean enough as apartments go.

Stayed in July 2023

Room facilities .. fan only operated on a high speed, no plates or cutlery, had to boil kettle in the bathroom

The restaurant and bar, size of room

Stayed in August 2023

A bit dated, I thought I booked a 2 room apartment but it was 1 bedroom with an additional 2 single beds in the living area. Very basic kitchenette with fridge and kettle only

Good location, friendly staff

Stayed in July 2023

Minimal off street parking. On street parking would be difficult due to being so close to the hospital. Bathroom was very small.

Clean. Quiet. Good location if you want to be close to the Cairns Base Hospital. Secure as gate locked overnight.

Stayed in July 2023

Room are a bit outdated and the blind of studio suite did not shut down properly. A bit far from the market if you want to walk

Nice ambiance with all you need when you are in a road trip (laundry, grocery store close)The rooms were clean. Staff were really nice and shared their best tip about the area.

Stayed in July 2023

The size of the cups. Small cups with very small handle. Need to upgrade to mugs. House keeping trolley a bit noisy on path outside room.

Clean. Comfy. Location was ok

Stayed in July 2023

The weather

Comfortable bed and nice outdoor areas. Room was clean and tidy. Some repairs not yet completed.

Stayed in July 2023

Older style stairs to room, poor lighting, parking not near room.

Stayed in July 2023

Rooms are a bit tired and problems with the key locks.

Convenient location. Fantastic Balinese restaurant. Pool was a good size.

Stayed in July 2023

Some maintenance required on the apartments. New shower heads perhaps and a bit of a revamp to make it a little more modern but otherwise very comfortable and good value for money.

Fantastic location within walking distance to the bars and restaurants on the esplanade without being right on top of it. Hotel staff were extremely friendly and went above and beyond to help us out. Accommodation was comfortable and clean, perfect for an affordable family vacation. The set up of our two bedroom apartment was ideal with the rooms being separated by the two bathrooms and laundry. The Bay Leaf restaurant was wonderful. Staff were friendly and the food delicious.

Stayed in July 2023

No view from the room. Felt like being in a prison. The accommodation needs a facelift, living room, bedroom and bathroom. Paint colours are dull and furniture needs upgrading as well.

The bed was comfortable. The main pool area and reception had a very inviting feel when you walked in. The staff were friendly and nothing was a chore for them. The Restaurant was really good and always busy.

Stayed in July 2023

Apartments separated across road from main complex

reasonable proximity to esplanade activities at reasonable cost

Stayed in July 2023

Can not think of anything.

Great location, walking distance to every thing. Restaurant top notch, great food and value. Would stay again.

Stayed in June 2023

I'd stayed a few times before as I had a daughter in Cairns hospital. When I booked through booking com this time I asked for ground floor and early check-in which the hotel kindly agreed to so I went ahead with the booking. My daughter was quite sick so I wanted to have somewhere to take her after the doctors discharged her at 11am. When we turned up the early check-in was not available and the unit was on the second floor. She couldn't go up the stairs. It was a bit of a cluster cuss and they obviously hadn't read the booking properly. I'd advise anyone booking with family members at the hospital and similar circumstances to phone them directly and check they've read the booking requests properly. If I had known the unit couldn't be ready at discharge I'd have booked somewhere else.

The location opposite the hospital was excellent. Easy walk to the Esplanade and into town. Nice pool and great restaurant.

Stayed in July 2023

The apartment was a bit run down with several things not working. Not a big deal but surprising

Swimming pools were lovely, and it was a great location with easy walk to main centre

Stayed in July 2023

The AC had a 'cleanser' smell about it which gave me a bout of hayfever.

I arrived late and the staff were accommodating and helpful.

Stayed in June 2023

The sliding door needs a screen on it, so can be left open at night.

The tropical feel. Having a restaurant on site.

Stayed in June 2023

Noisy, no latch on back door, people cigarette smoke coming in back

Stayed in July 2023

Just a bit too far to walk to town each day (approx 20+mins) in the humidity and carrying beach gear. We then used Cairns taxis which took a few minutes to town and it was under $10 each trip.

Our studio was clean, tidy and big enough for us (Mum, Dad and 10 yr old). Pool and bar literally outside our door. Happy hour in the afternoon was great for a pre-dinner drink. Booked a tour and reception staff were very friendly and helpful.

Stayed in July 2023

Basic but comfortable accomm

Location

Stayed in July 2023

The location was OK, but is a little bit out of the city centre. It was about a 10-20 minute walk to the main area. This would be something to keep in mind if you are travelling with young children, or have limited walking capacities. The wifi connection was unstable at times throughout my stay.

The staff were lovely and always incredibly helpful - A massive thank you to Danielle who was there to let me in 11:30pm when my flight was late! The breakfast buffet was well worth the $16, (book at the reception the night before for a discount too!). The room was basic and clean and the bed was comfy. Would stay again!

Stayed in June 2023

We could have used a place to hang our wet towels and swimmers inside and a few more powerpoints.

This was the cleanest hotel. Everything was immaculate even though it was a little older. The staff were wonderful and super friendly. Would definitely stay again.

Stayed in July 2023

Nothing

Prompt check in. Clean room.

Stayed in July 2023

Plane noise could be bothersome for some.

Clean large apartment, didn't use kitchen facilities. Great to have a washing machine and dryer in the apartment. Nice pub within easy walk and shops nearby. Didn't get to try pools but it looked nice and fun for families.

Stayed in June 2023

Bathroom was a bit dated.

Very large room and bathroom. Beds were extremely comfortable. Staff were very friendly and helpful.

Stayed in June 2023