Bay Lane , 2481 Byron Bay, Australia
#9 of 34 hotels in Byron Bay
Guests' ChoiceBased on 319 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.8
Facilities
9.0
Staff
9.7
Value for money
8.4
Free WiFi
7.3
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End of dialog contentReviewed: 15 June 2023
Mr
AustraliaThe staff especially the reception were excellent customer service personified The room was huge clean and welcoming The location was excellent It was a great stay and we will definitely be back again
Stayed in June 2023
Reviewed: 13 June 2023
Des
Australialights in room very dim. Brighter lighting required and couch looks a little worn.
location
Stayed in June 2023
Reviewed: 28 May 2023
Gayle
Australialoved everything about property, only small thing was a little big of music you could hear from pub
location and staff were amazing
Stayed in May 2023
Reviewed: 18 April 2023
Rachel
Australiasome areas and rooms are a little tired. the lifts out of action and we were on second floor so getting luggage to/from room was a hassle.
great location and view from room,lovely welcoming staff, gorgeous family pool area, free bike hire
Stayed in April 2023
Reviewed: 17 April 2023
Nanette
AustraliaStaff were so friendly, we stayed at the penthouse and the location and view were amazing! Would highly recommend this resort and will definitely be back! I would probably suggest having thicker blankets or quilts as it got a bit cold at night but other than that it was amazing!
Stayed in April 2023
Reviewed: 11 April 2023
Stephen
AustraliaSpa tub in room (nice bonus we weren't expecting) & in pool area no bubbles/spa jets.
Very nice resort, and being a frequent visitor to Byron 1st time we have stayed here.
Stayed in April 2023
Reviewed: 3 April 2023
Mahdis
Australialocation, service and staff.
Stayed in March 2023
Reviewed: 31 March 2023
David
AustraliaExcellent position
Stayed in March 2023
Reviewed: 12 March 2023
Melanie
AustraliaLifts out of operation
Stayed in March 2023
Reviewed: 6 March 2023
Kathleen
AustraliaLocation was excellent. Staff were exceptional. Accommodation was quality.
Stayed in March 2023
Reviewed: 21 February 2023
Robert
Australianothing (bed and pillows could have been softer)
excellent in every way
Stayed in February 2023
Reviewed: 4 January 2023
Conor
Australiaamazing service and facilities and incredible location
Stayed in December 2022
Reviewed: 21 November 2022
Jacqueline
Australianothing
location & facilities
Stayed in November 2022
Reviewed: 19 November 2022
Katy
AustraliaI know it’s hard in coastal hot areas but we had two large cockroaches in the bathroom two out of three days . so maybe keep up with spraying for pests
such a great location and pool / spa are great
Stayed in November 2022
Reviewed: 16 November 2022
Debbie
New Zealanda couple of nights with strong base music from the bar area - a little loud and not so relaxing
fabulous staff - happy, warm, welcoming - nothing was a problem nice rooms with beautiful outlook perfect central location with car park loved the filtered water at reception 😀
Stayed in November 2022
Reviewed: 5 November 2022
Sharon
Australiarooms a little dated. needs fresh coat of paint. bathroom revamp. get rid of dated timber.
private Acess to Beaches Hotel. across road from beach. heated swimming pool and spa. large rooms. local Byron bay produce in mini bar. beautiful toiletries. discount at pub for food and drinks
Stayed in November 2022
Reviewed: 1 November 2022
Joseph
AustraliaI honestly think that is hard to fault this place. for the price it was excellent
everything was really good
Stayed in October 2022
Reviewed: 14 October 2022
David
United Kingdomcharming very central but quite private
Stayed in October 2022
Reviewed: 10 October 2022
Suzi
AustraliaFantastic location, very comfortable rooms and friendly staff.
Stayed in October 2022
Reviewed: 4 October 2022
Grant
New Zealandeverything was perfect
location was perfect. room was fantastic, beach was very handy.
Stayed in August 2022
Reviewed: 27 September 2022
Katie
AustraliaMy only tiny thing that comes to mind was the outside pool area and across to bar was a bit too dark at night
Loved everything. Pool, rooms, staff, proximity to everything.
Stayed in September 2022
Reviewed: 27 September 2022
Simone
AustraliaMaybe the loudness of the live music until late on the nights i was needing to sleep early but they do supply earbuds for that.
Everything... Location, Amenities, Friendly Staff, Room Service from the Bar ( Cocktails to your door! ), Lagoon Style Pool with its resident Lizard, Overlooking the beach.
Stayed in September 2022
Reviewed: 22 September 2022
Amanda
AustraliaWorkmen with drills for several hours (temporary, I understand, but irritating nonetheless).
Great location, comfy room and charming staff
Stayed in September 2022
Reviewed: 21 September 2022
Mel
AustraliaThe customer service was exceptional. Nothing was too much trouble, in fact staff actively encouraged us to utilise the resort’s facilities and services at every opportunity to enhance our experience. Complimentary beach towels and poolside service for drinks and food delivered from the hotel was a fun highlight! We were pleasantly surprised to see our towels were freshened and room serviced for a two night stay only. Complimentary laundry facilities including washing powder, plus quality pushbikes to utilise at no cost during the stay was a generous add on we’d typically expect to pay for. In times where cutting costs is evident by not offering all the little extras as complimentary, or in some cases not offered at all, it really was lovely to be spoilt by the small luxuries in the kitchenette and bathroom.
Stayed in September 2022
Reviewed: 20 September 2022
Julie
United Statesnil
excellent location
Stayed in September 2022
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