2323 Gold Coast Highway, Mermaid Beach, 4218 Gold Coast, Australia
#9 of 121 hotels in Gold Coast
Guests' ChoiceBased on 1114 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.2
Facilities
9.2
Staff
9.6
Value for money
9.0
Free WiFi
9.3
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End of dialog contentReviewed: 2 May 2024
Zoe
AustraliaCould use bigger bins in the rooms
So close to the beach.
Stayed in April 2024
Reviewed: 1 May 2024
Kerry
AustraliaNot crazy about the busy road out the front.
Lovely reception staff, welcoming and helpful. Fresh and appealing decor and nice bathroom upgrade. Lovely and clean. Great to have a coffee pod machine. Easy walk to the beach, shops and food and was good value.
Stayed in April 2024
Reviewed: 1 May 2024
Lyn
AustraliaRe the environment. I would prefer to not have a box of tissues provided or water in plastic bottles. Those plastic bottles take 500 years to break down. Also, I would do away with those little bottles of toiletries and replace them with larger containers.
The sheets felt good.
Stayed in April 2024
Reviewed: 28 April 2024
Belinda
AustraliaNothing
Convenient- Budget friendly - Location - Clean
Stayed in April 2024
Reviewed: 28 April 2024
Paranagama
AustraliaIt was difficult to park the car when we came back after visiting a friend around 10pm. Front car park was full. Could not park on street as no vacant parking space on road. After service was contacted but didn’t get clear instructions about the other parking area that belongs to the facility.
Over all facility is really good. Clean, Neat and tidy room.
Stayed in April 2024
Reviewed: 26 April 2024
Caitlin
AustraliaNA
Wasn’t pretentious, very nice feel
Stayed in April 2024
Reviewed: 23 April 2024
Carl
AustraliaNo complaints
Easy after hours check in. Staff member waiting for me to check in after hours. Very polite on the phone with good instructions,
Stayed in April 2024
Reviewed: 22 April 2024
Debbie
AustraliaN/A
Very comfortable and conveniently located
Stayed in April 2024
Reviewed: 19 April 2024
Shane
AustraliaNothing.
Location.
Stayed in April 2024
Reviewed: 19 April 2024
Samantha
AustraliaNothing.
It was clean, well appointed and the staff were very helpful.
Stayed in March 2024
Reviewed: 17 April 2024
Vrinda
IndiaNo daily cleaning
Staff is very sweet and helps with everything
Stayed in April 2024
Reviewed: 17 April 2024
David
New ZealandTraffic noise
Easy access. Pool
Stayed in April 2024
Reviewed: 15 April 2024
Teresa
New ZealandRoom service only check rooms every 3 days. Floors needed a vacuum and rubbish bins could have done with more regular attention
Location - close to beach & Pac Fair Value Tidy property Parking
Stayed in April 2024
Reviewed: 14 April 2024
Frankie
AustraliaLocation and staff!
Stayed in April 2024
Reviewed: 11 April 2024
Tim
AustraliaPerfect location, clean, modern and comfortable
Stayed in April 2024
Reviewed: 5 April 2024
Rhiannon
United KingdomCan't think of anything.
Large comfortable room. Great location near the beach. Good facilities.
Stayed in March 2024
Reviewed: 5 April 2024
Michelle
AustraliaWe have stayed here twice now its just a really lovely place to stay
Stayed in March 2024
Reviewed: 5 April 2024
Mariana
AustraliaRoom service happens only every 3 days, so if you want to change towels you have to ask at reception. Only one key per room.
Great location despite all the road works at GC at the moment, still very easy to find! The roo is fine, comfortable bed.
Stayed in April 2024
Reviewed: 3 April 2024
Christine
AustraliaNothing
Lovely recently renovated motel. Beautiful coastal style with everything we needed for a short stay. Close to beach , cafes and public transport.
Stayed in March 2024
Reviewed: 2 April 2024
Joanne
New ZealandGreat location to the beach. Really nice pool area, clean and tidy. Comfortable bed and nice decor.Easy check-in process,
Stayed in March 2024
Reviewed: 29 March 2024
Jay
United KingdomAwesome property and it exceeded my expectations for the price. I have stayed at a few other places in the area for work and this was by far the best place I have stayed.
Stayed in March 2024
Reviewed: 26 March 2024
Giorgio
ItalyVery welcoming, great service and very clean, 5 stars deserved.
Stayed in February 2024
Reviewed: 26 March 2024
Janine
AustraliaNothing really - I commented that our stay was expensive but indicative of the area last time, it was much cheaper this time round (by about $60/night, and my parents who stayed at the same motel last time but had booked later than us paid a lot more than that). Not a huge fan of the fluctuating prices for the same rooms and service as it feels a little price gougey, but I guess when you have a small motel you need to capitalize on your busier periods.
We've stayed at this motel previously and came back as we liked it last time. Everything is really well cleaned and maintained. The rooms and beds are comfortable and surprisingly quiet. We didn't actually speak to any staff this time around as we checked in late and out early, but they made sure we had keys and instructions to access them easily. The free parking on site is a major plus.
Stayed in March 2024
Reviewed: 25 March 2024
Simone
AustraliaWould’ve liked to pay a bit less
Great area. And very comfortable
Stayed in March 2024
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