181 Great Western Highway, 2780 Katoomba, Australia
#20 of 20 hotels in Katoomba
Guests' ChoiceBased on 839 hotel reviews
5.8Cleanliness
6.6
Comfort
6.7
Location
6.4
Facilities
6.2
Staff
6.7
Value for money
6.8
Free WiFi
6.4
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End of dialog contentReviewed: 5 May 2024
Facundo
ArgentinaBad sound isolation. You can hear the train and the cars passing around.
Location and room.
Stayed in May 2024
Reviewed: 5 May 2024
John
United KingdomNoise from traffic
The view from the window.
Stayed in April 2024
Reviewed: 30 April 2024
Graham
Australialeaking bathroom
kitchenette comfortable beds
Stayed in April 2024
Reviewed: 30 April 2024
Jade
AustraliaThe mould on the windows
Very cheap
Stayed in April 2024
Reviewed: 29 April 2024
Kellie
AustraliaThe Automatic check in, we had an issue checking in and had to call the info line to get assistance, then we made it to our room it wasn’t cleaned properly, so back down to call the number as they don’t have an office. Given a new room which was clean but had electrical cables hanging out the wall next to the bedside table. My husband just moved the bedside table to cover it. The front fell off the aircon when we shut the front door.
We stayed for convenience as it was only a short drive to everything in the area
Stayed in March 2024
Reviewed: 29 April 2024
Terri
AustraliaNegative: no dishwashing supplies left or toilet paper. Had to purchase these to clean dishes and the sink bathroom etc.
Positive: beds were comfortable.
Stayed in April 2024
Reviewed: 28 April 2024
Mohamed
CanadaVEHICLE MOVING NOICE
Stayed in April 2024
Reviewed: 28 April 2024
David
AustraliaTraffic noise from main road, contactless check-in didn’t work.
Clean linen, comfortable bed, low price
Stayed in April 2024
Reviewed: 28 April 2024
Renee
AustraliaBathroom looked like it hadn't been cleaned. Hair everywhere, rubbish in bin. Microwave dirty. Room looked like hadn't been vacuum, rubbish under bed. Didnt see any staff all weekend. Check in wasn't great but the gentlemen was friendly that was the only plus.
Stayed in April 2024
Reviewed: 27 April 2024
John
AustraliaTouch screen entry could be clearer. Road noise was a surprise. only one blanket available? (or not found). Shower screen door would not slide open. Thank you I enjoyed my stay
Location to event, Clean and tidy room. I liked being able to use payPal to pay. Thank you.
Stayed in April 2024
Reviewed: 27 April 2024
Adam
AustraliaCan't complain really
Wasn't as bad as the reviews stated. We were fairly happy.
Stayed in April 2024
Reviewed: 26 April 2024
Benjamin
AustraliaRooms were outdated and unclean.
Stayed in April 2024
Reviewed: 22 April 2024
Muhammad
AustraliaToo noisy due to on highway
It’s just ok
Stayed in April 2024
Reviewed: 20 April 2024
Liane
AustraliaI was hard getting out and turning around the busy highway
I liked the automatic check In
Stayed in April 2024
Reviewed: 19 April 2024
Sathyalakshmi
AustraliaWifi is very poor.
Room satisfies every basic necessities.
Stayed in April 2024
Reviewed: 17 April 2024
Ken
AustraliaA lot of highway noise
Very affordable place to stay
Stayed in April 2024
Reviewed: 14 April 2024
Leanne
AustraliaThe lock was actually loose and the screws were coming out, very difficult to lock it. Hole in fly screen in bathroom Shelf missing in the small fridge so couldn’t put much in there Carpet didn’t feel ‘right’ in bare feet Neighbours were noisy, as was the traffic (both car and train)… not as bad as the neighbours though!
Bed was comfortable, having a plate, bowl and cutlery was handy Cost was affordable for a single traveler
Stayed in April 2024
Reviewed: 13 April 2024
Kerry
AustraliaRoom not made up In need of renovations No detergent / sponges for washing up
Location
Stayed in April 2024
Reviewed: 8 April 2024
Sarah
AustraliaNot clean. Needed maintenance
Cheap and convenient Good bed and linen
Stayed in March 2024
Reviewed: 29 March 2024
Alex
AustraliaRoad noise was loud and went on all night. Used aircon noise to help block it out. Access to hotel from highway was difficult from western direction and needed some local knowledge. Manager didn't answer the phone and seemed to not be there when I arrived at 4pm as advised with others looking to checkin. We were confronted with a 24 hour kiosk device to try to checkin. We couldnt work it but then the manager arrived and we checked in ok. That was worrying. Not close to any shops or food outlets. Access to Katoomba shops was impossible given the complete traffic chaos entering Katoomba town centre from highway and lack of parking near the shops. Driving back to Leura was only answer. Not the motel's fault of course
Great value given the price. Everything worked even though the room was very old and looked shabby. Aircon was very effective to warm the room. Overall the motel was very good value so all OK.
Stayed in March 2024
Reviewed: 22 March 2024
Minjmaa
AustraliaHand towel and carpet
Location is difficult, because hotel is alongside of the traffic road and train track. It means always too loud noisy
Stayed in March 2024
Reviewed: 18 March 2024
Vince
AustraliaCould hear every car and truck go past. So noisy Facilities need a good clean I went and bought a kettle as Kettle was yuk If I wasn’t tired I don’t think I would have been able to sleep Bed wasn’t too bad Couldn’t wait to leave in the morning
The view
Stayed in March 2024
Reviewed: 11 March 2024
Flannery
Australialooks like it needed some upgrading. Tiles in shower area broken. Limited toilet paper. Very flat pillows. Electric blanket on one side had exposed wires. Didn't look like the photos I had seen.
location
Stayed in March 2024
Reviewed: 10 March 2024
Jeshta
AustraliaGood value for money but very noisy location.
Stayed in March 2024
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