249 Turbot Street, Brisbane CBD, 4000 Brisbane, Australia
#50 of 142 hotels in Brisbane
Guests' ChoiceBased on 944 hotel reviews
8.3Cleanliness
8.8
Comfort
8.9
Location
9.2
Facilities
8.6
Staff
9.1
Value for money
7.7
Free WiFi
7.7
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End of dialog contentReviewed: 25 June 2023
Henry
AustraliaAs vegans the buffet breakfast has very little choice.
Very convenient to Airtrain. Helpful staff.
Stayed in June 2023
Reviewed: 15 June 2023
William
AustraliaAll Good
Breakfast very good
Stayed in June 2023
Reviewed: 15 June 2023
Jean
AustraliaNothing really. The TV reception was patchy, which led to a disrupted picture. The aerial needs some attention
Comfortable, clean room, with good service.
Stayed in June 2023
Reviewed: 8 June 2023
Katie
AustraliaRobes were a bit small, room service charges were expensive and room was a bit expensive for what you got. mould in silicone in shower.
Great facilities and on-site restaurant. Comfy bed and pillows.
Stayed in June 2023
Reviewed: 7 June 2023
Carly
Australiadouble beds were too small for two people
loved the service and breakfast
Stayed in June 2023
Reviewed: 15 May 2023
Henry
AustraliaNone
Great hotel
Stayed in May 2023
Reviewed: 13 May 2023
Christopher
Australiarooms are old and tired but functional.
great staff. everyone was excellent. the bar was good too.
Stayed in May 2023
Reviewed: 13 May 2023
Marie
AustraliaThat parking was an additional cost to the quoted price.
Close to CBD. They fitted us in for dinner, even when we had not booked ahead.
Stayed in April 2023
Reviewed: 9 May 2023
Paul
AustraliaPrice is starting to get out of hand
Location ...friendly Staff...
Stayed in May 2023
Reviewed: 9 May 2023
Susan
AustraliaI was unhappy about one issue, but that was sorted out
It is a lovely hotel, i do remember when it was called by another name. It was handy into the city. Unfortunately a hill always get you.
Stayed in May 2023
Reviewed: 7 May 2023
Michelle
Australiafood buffet was way overpriced considering what else is available in city
clean and spacious
Stayed in April 2023
Reviewed: 4 May 2023
Sonia
AustraliaSome of the Suzette staff weren't very friendly. Chefs behind the buffet were lovely.
Reception and concierge staff were great.
Stayed in April 2023
Reviewed: 3 May 2023
Kerri
AustraliaI loved the comfy bed and the staff talking in French. The Buffet Breakfast was delicious and the arrival drinks and cocktail menu was great.
Stayed in April 2023
Reviewed: 1 May 2023
Donna
Australian/a
excellent service. restaurant buffet was great for dinner and breakfast. bed very comfortable.
Stayed in April 2023
Reviewed: 24 April 2023
Karen
AustraliaGreat stay over Easter , pleasant staff and great location.
Stayed in April 2023
Reviewed: 17 April 2023
Gaven
AustraliaGym is very small and under equipped. Was completely full every time I tried to use it. Would be great if they could expand the gym facilities a bit.
Nice hotel, comfortable room, pleasant lobby bar for a drink later in the evening. Very friendly and helpful staff. Pool was great in summer with plenty of seating around the pool area.
Stayed in February 2023
Reviewed: 15 April 2023
Peter
AustraliaThe delays with the concierge service and trouble with key card.
I love the facilities and have stayed numerous times and haven't had any issues but we had trouble with cards and concierge services this time around and I am booked in on the 20th of April and then the 6th May for Magic Rd.
Stayed in April 2023
Reviewed: 10 April 2023
Mickthetraveller
New ZealandRoom smelled slightly musty (like it had not been used for a while) - windows opened which helped.
Food was great. We tried Breakfast / Bar Snacks and A La Carte dining all very good. Staff all nice and helpful. Beds were medium firmness (we prefer firmer beds). Enjoyed the pool.
Stayed in April 2023
Reviewed: 10 April 2023
Christine
Australiacan hear the hallway noise from inside your room quite clearly but ok between rooms. Hot tub wasn’t that hot. only 35degrees but has a nice outdoor pool area
we booked for Easter Saturday buffet and decided to stay the night. so we chose it for the lunch event. All the staff were lovely and they made you feel like a vIP guest
Stayed in April 2023
Reviewed: 9 April 2023
Charna
AustraliaChrome cast on tv not great
Location was ideal for city or valley exploring Beds were super comfortable Facilities clean
Stayed in April 2023
Reviewed: 1 April 2023
Waldemar
AustraliaThe bed sagged in the middle when sleeping in it. Wake up with sore back. Need to replace mattresses
Very comfortable pillows, a lot of hotels I’ve stayed at have firm pillows and I get a sore neck. Great location, short walk to Queens mall
Stayed in April 2023
Reviewed: 27 March 2023
Tony
AustraliaThe staff were amazing
Stayed in March 2023
Reviewed: 27 March 2023
Vicki
AustraliaHousecleaning buzzing my door at 9am on Sunday morning. Not necessary.
I loved the extra space provided by the suite. The separate lounge and huge bathroom made my room a haven of relaxation in the centre of the city. I also enjoyed the buzz of the bars and restaurants on Saturday night as I sipped my cocktail.
Stayed in March 2023
Reviewed: 23 March 2023
Frances
AustraliaBed could have been firmer
The spa and pool was fantastic
Stayed in March 2023
Reviewed: 20 March 2023
Sonia
AustraliaDouble charged our drinks at the bar
Excellent check-in service, very helpful friendly staff
Stayed in March 2023
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