26-28 Tweed Street, 2483 Brunswick Heads, Australia
#6 of 16 hotels in Brunswick Heads
Guests' ChoiceBased on 1339 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
9.3
Facilities
8.8
Staff
9.2
Value for money
8.5
Free WiFi
7.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 13 May 2024
Sarah
AustraliaBeautiful rooms, great location, friendly accommodating staff
Stayed in May 2024
Reviewed: 13 May 2024
Neil
AustraliaClean and well presented.
Stayed in May 2024
Reviewed: 12 May 2024
Colleen
AustraliaAmazing and very helpful staff
Stayed in April 2024
Reviewed: 11 May 2024
Mary
AustraliaI can’t think of anything
Location was in walking distance It was relaxed atmosphere
Stayed in April 2024
Reviewed: 11 May 2024
Michael
AustraliaNothing
Everything
Stayed in March 2024
Reviewed: 6 May 2024
Sian
AustraliaLocation and the quality of the room
Stayed in May 2024
Reviewed: 5 May 2024
Felipe
AustraliaClean and comfortable Good location with nice restaurant around
Stayed in May 2024
Reviewed: 5 May 2024
Shana
AustraliaI was fine but some people might want to check accessibility with the outdoor stairs to the upstairs level that could be slippery when wet.
The Sails has been renovated in a modern beach style with great bathrooms (loved the Leif products) and timber/blue detailing. It’s in a great part of Brunswick Heads with coffee & dining right out the front & an easy stroll into the town, river and beach. I was greeting by a gorgeous staff member on arrival & upgraded into a larger room after she checked I was ok to be moved upstairs. My room was large & I heard no noise from the restaurant at the front of the property.
Stayed in May 2024
Reviewed: 1 May 2024
Sarah
AustraliaNothing
Everything
Stayed in April 2024
Reviewed: 30 April 2024
Tulsi
AustraliaGreat location. Easy walk to town. Excellent restaurant and cafe underneath. Nice staff. Cute pool area. Clean room. Shower was so nice with great pressure.
Stayed in April 2024
Reviewed: 26 April 2024
Steve
AustraliaEverything
Stayed in April 2024
Reviewed: 23 April 2024
Taylah
AustraliaEverything was considered about the decorating and design, it was aesthetically pleasing, even the shampoo and conditioner was amazing! The pool and bar were nice and such a quick walk to the restaurant downstairs, the cafe next door and the Main Street! Would recommend
Stayed in April 2024
Reviewed: 23 April 2024
Michael
AustraliaNothing.
Room was clean and spacious. A generous sized bathroom and walk in shower with beautiful Leif toiletries. Bed and pillows were very comfortable. A short walk to the hotel and shops.
Stayed in April 2024
Reviewed: 18 April 2024
Joshua
AustraliaWe stayed in room 1 which was a little loud with 2 younger kids and the restaurant/bar immediately downstairs.
Nice styling of the building and rooms. Rooms felt clean and well appointed
Stayed in April 2024
Reviewed: 18 April 2024
Jill
AustraliaBeautiful, welcoming, and friendly reception. Beds are so comfortable, beautiful linen, absolutely clean room and bathroom. Great location.
Stayed in April 2024
Reviewed: 15 April 2024
Dave
AustraliaNill
Location
Stayed in March 2024
Reviewed: 13 April 2024
Donna
AustraliaA little bit expensive for one night
Clean, tidy comfortable bed
Stayed in March 2024
Reviewed: 9 April 2024
Georgina
AustraliaNoise from children and restaurant
Beautiful staff clean and great location
Stayed in April 2024
Reviewed: 5 April 2024
Brett
Australiabathroom in suite stuck in corner should be in middle of suite for access for couples.
rooms good size and clean, only negative bathroom in corner of room which you had to access from other bedroom should have common bathroom in middle of suite
Stayed in April 2024
Reviewed: 3 April 2024
Barry
AustraliaThe small fridge didn’t have a freezer compartment and the cold section want very cold
It was a well located and very clean The bed was very comfortable
Stayed in April 2024
Reviewed: 2 April 2024
Nicola
AustraliaSpotless and the toiletries were great quality. Within walking distance to everything. Great coffee next door also. We stayed 4 nights for Bluesfest which was 10 min drive from the Motel. Just perfect! Will definitely be back.
Stayed in April 2024
Reviewed: 1 April 2024
Janine
AustraliaWe really enjoyed our short stay. The recommendations for dinner were brilliant as the restaurant and staff were amazing. The info given about the area was very helpful.
Stayed in March 2024
Reviewed: 31 March 2024
Dave
AustraliaNothing
Fresh comfortable room
Stayed in March 2024
Reviewed: 30 March 2024
Dean
AustraliaFriendly welcome on arrival and very clean and tidy. Pictures are a true representation of the Motel
Stayed in March 2024
Durban, South Africa
Capo Vaticano, Italy
Berlin, Germany
Ho Chi Minh City, Vietnam
Kaikoura, New Zealand
Alamosa, USA
Saas-Fee, Switzerland
Melaka, Malaysia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content